Our Customer Satisfaction Index
90%

"Excellent"

Based on 481 reviews
:
By Anonymous
Leisure travelers
70-79 years
Reviewed: 2 years ago (21/01/2016)
Date of experience: 01/2016

Very pleasant place to stay prior to Gatwick flight, both quiet and convenient. It is a pleasure to stay at a place where you are treated as a person by the owners who truly care about their property and the service they offer to their guests.

Price





4 / 5.0
Room





4 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Breakfast





4 / 5.0
Bar





4 / 5.0
By colin and s.
Leisure travelers
50-59 years
Reviewed: 2 years ago (16/01/2016)
Date of experience: 01/2016

Very poative and will use you next time all staff were so helpfull and very friendly a great place to stay love room 25. many thanks.Colin And Shani

Price





4 / 5.0
Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Breakfast





5 / 5.0
Restaurant





4 / 5.0
Bar





4 / 5.0
By Aaron
Leisure travelers
30-39 years
Reviewed: 2 years ago (12/01/2016)
Date of experience: 01/2016

It was really relaxing before the start of our holiday Very convenient being close to the airport

Price





5 / 5.0
Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Breakfast





4 / 5.0
By Anonymous
Leisure travelers
70-79 years
Reviewed: 2 years ago (09/01/2016)
Date of experience: 12/2015

You continue to provide good service. John was excellent

Price





3 / 5.0
Room





4 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Service





4 / 5.0
Restaurant





4 / 5.0
Bar





5 / 5.0
By Anonymous
Leisure travelers
40-49 years
Reviewed: 2 years ago (07/01/2016)
Date of experience: 12/2015

Excellent service from check in, at breakfast and transfers Rooms a bit dated and ours was cold no heating on, bathroom was better Tea facilities also could be improved (choice was very limited)

Price





3 / 5.0
Room





3 / 5.0
Location





5 / 5.0
Cleanliness





3 / 5.0
Service





4 / 5.0
Breakfast





4 / 5.0
By streets47@hotmail.co.uk
Leisure travelers
60-69 years
Reviewed: 2 years ago (02/01/2016)
Date of experience: 12/2015

overall experience was very good, great value for money.

Price





5 / 5.0
Room





4 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Bar





4 / 5.0
By Anonymous
Leisure travelers
50-59 years
Reviewed: 2 years ago (27/12/2015)
Date of experience: 12/2015

Good location and adequate but not exceptional service

Price





4 / 5.0
Room





3 / 5.0

Way too hot and quite noisy when we opened the windows

Location





5 / 5.0
Cleanliness





4 / 5.0
Service





3 / 5.0
Breakfast





3 / 5.0

OK but nothing special

By Anonymous
Leisure travelers
60-69 years
Reviewed: 2 years ago (24/12/2015)
Date of experience: 12/2015

the accommodation was perfect for us, transport to & from airport was excellent

Price





4 / 5.0
Room





4 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Breakfast





4 / 5.0
By John
Leisure travelers
70-79 years
Reviewed: 2 years ago (20/12/2015)
Date of experience: 12/2015

Had a very good stay at this hotel. Very convenient for Gatwick airport. The room was small but very comfortable and breakfast was very good it was freshly cooked just right to set us up for our trip. The shuttle service was good arriving within minutes of us giving them a call. Overall a very good experience will definitely use this hotel again when travelling from Gatwick.

Price





5 / 5.0
Room





4 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Service





4 / 5.0
Breakfast





5 / 5.0
Restaurant





4 / 5.0
Bar





4 / 5.0
By Anonymous
Leisure travelers
60-69 years
Reviewed: 2 years ago (14/12/2015)
Date of experience: 11/2015

An excellent hotel, fantastic service and facilities and very friendly helpful staff

Price





5 / 5.0
Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Breakfast





5 / 5.0
Restaurant





5 / 5.0
Bar





5 / 5.0
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