Public Reviews Score
71%

"Satisfied"

Based on 3,056 reviews across 10 portals
:
By Molenaar
Leisure travelers
50-59 years
Reviewed: 12 years ago (06/04/2013)
Date of experience: 03/2013

Schoenen, inlegzooltjes en stof onder bed
Geen warm water.
Eerste dag geen brood en boter bij het ontbijt.

We are really sorry for the inconveniences caused during your state. I am glad to offer you one night stay, if you wish to come back to London.

Kind Regards

Piero Fenci
Sales Manager
By Anomynous
Leisure travelers
40-49 years
Reviewed: 12 years ago (06/04/2013)
Date of experience: 03/2013

Dolphin Hotel was not my choice. I booked for Shakespeare Hotel but was given this hotel instead. We stayed in a family room with 5 beds for 3 nites. The moment we entered the room, we were very dissapointed looking at the overall condition. The room was dirty and the beds were terrible as if they could collapsed anytime. We can't sleep peacefully with the noise from the beds. More worst when i saw bed bugs on one of the bed. This hotel is not value for money. I will never recommend this hotel to my friend.

We are really sorry for the inconveniences caused during your state. I am glad to offer you one night stay, if you wish to come back to London.

Kind Regards

Piero Fenci
Sales Manager
No Public Name
Leisure travelers
30-39 years
Reviewed: 12 years ago (26/03/2013)
Date of experience: 02/2013

My degree for Cleanliness is actually very good and not good, but "very good" doesn't exist in the grades system. If there was more space for the breakfast, it would be much better.

No Public Name
Business
40-49 years
Reviewed: 12 years ago (25/03/2013)
Date of experience: 02/2013

Good location and nice building / rooms.
Friendly staff
Stains on carpets, bed sheets and hair lying around in the bath room weren't really delightful.
Breakfast starts at 0715. went do dining room at 0710 but they refused to let me start my breakfast even if I didn't have cooked breakfast but everything has been ready.A bit disapointing. However, all in all quite all right for the price.

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