Dorint Airport-Hotel Zürich hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 10,645 reviews across 9 portals
:
No Public Name
Couple
60-69 years
Reviewed: 5 years ago (21/07/2021)
Date of experience: 07/2021

Guest has not commented on review

Dear guest
Thank you very much for your very nice review which we highly appreciate. We will gladly share your kind words with our staff, we are happy to hear that kind of feedback!
It is a pleasure seeing our guests leave fully satisfied and we would love welcoming you back in the near future.
Best regards
Emilio Vanderpool
Front Office Manager
No Public Name
Couple
40-49 years
Reviewed: 5 years ago (20/07/2021)
Date of experience: 07/2021

Gut

Sehr geehrter Gast
Vielen Dank für Ihren Aufenthalt und für die Zeit, die Sie sich genommen haben, uns zu bewerten. Vielen Dank für Ihren Hinweis bezüglich der Handtücher in Ihrem Zimmer, wir werden unser Personal erinnern, dort besser drauf zu achten.
Wir hoffen, Sie dennoch bald wieder bei uns begrüssen zu dürfen und verbleiben mit herzlichen Grüssen.

Emilio Vanderpool
Front Office Manager
No Public Name
Business
50-59 years
Reviewed: 5 years ago (19/07/2021)
Date of experience: 07/2021

Guest has not commented on review

Dear guest
Thank you very much for your feedback regarding your stay with us in Zurich. We will talk to the mentioned staff to ensure that our guests feel a warm welcome as always - normally our reception staff is appreciated by our guests because of the kindness, I am sorry that it was not the case during your time with us.

Best regards
Emilio Vanderpool
Front Office Manager
No Public Name
Friends
30-39 years
Reviewed: 5 years ago (17/07/2021)
Date of experience: 07/2021

Im sorry that there was some miss understanding between hotels.com. Everything was perfect staying in you hotel!

Dear guest
Thank you very much for your perfect review which we highly appreciate.
It is a pleasure seeing our guests leave fully satisfied and we would love welcoming you back in the near future.
Best regards
Emilio Vanderpool
Front Office Manager
No Public Name
Family
50-59 years
Reviewed: 5 years ago (16/07/2021)
Date of experience: 07/2021

The pillows are terrible, we could not sleep because of the pillows. Bedding can be improved upon as well.

Dear guest
Thank you very much for your feedback regarding your stay with us in Zurich. We are sorry regarding your experience with our pillows - a comfortable night is what is one of the most importint thing in an hotel. For that our front office staff is available 24/7 with a phone call if you have any issues in your room and we are happy fulfill our guests wishes directly.

Best regards
Emilio Vanderpool
Front Office Manager
No Public Name
Business
50-59 years
Reviewed: 5 years ago (16/07/2021)
Date of experience: 07/2021

Very good hotel, but pricy.

Dear guest
Thank you very much for your very nice review which we highly appreciate. We will forward your kind words regarding our staff!
It is a pleasure seeing our guests leave satisfied and we would love welcoming you back in the near future.
Best regards
Emilio Vanderpool
Front Office Manager
No Public Name
Alone
40-49 years
Reviewed: 5 years ago (09/07/2021)
Date of experience: 07/2021

Sehr freundlich, sehr angenehm!!!! Service perfekt.

Sehr geehrter Gast
Vielen herzlichen Dank für das tolle Feedback im Anschluss an Ihren Aufenthalt bei uns in Zürich. Gerne leite ich Ihre netten Worte an das gesamte Team weiter und würde mich freuen, Sie auch in Zukunft wieder bei uns begrüssen zu dürfen.
Freundliche Grüsse
Emilio Vanderpool
Front Office Manager
No Public Name
Business
50-59 years
Reviewed: 5 years ago (07/07/2021)
Date of experience: 07/2021

Gut

Sehr geehrter Gast
Vielen Dank für Ihren Aufenthalt und für die Zeit, die Sie sich genommen haben, uns zu bewerten. Es freut uns, dass Sie mit uns zufrieden waren und dass Sie uns weiterempfehlen würden. Der Shuttlebus fährt bereits, wenn Hotelgäste am Flughafen sind alle halbe und volle Stunde vom Flughafen zu unserem Hotel. Von uns zum Hotel können wir diesen zu Ihrer gewünschten Zeit bestellen, da dieser von hier aus nicht regelmässig fährt.

Wir hoffen, Sie dennoch bald wieder bei uns begrüssen zu dürfen und verbleiben mit herzlichen Grüssen.

Emilio Vanderpool
Front Office Manager
No Public Name
Family
50-59 years
Reviewed: 5 years ago (07/07/2021)
Date of experience: 07/2021

Great

Dear guest
Thank you very much for your very nice review which we highly appreciate.
It is a pleasure seeing our guests leave fully satisfied and we would love welcoming you back in the near future.
Best regards
Emilio Vanderpool
Front Office Manager
No Public Name
Business
70-79 years
Reviewed: 5 years ago (06/07/2021)
Date of experience: 07/2021

A great experience. Very friendly staff in all areas.

Dear guest
Thank you very much for your perfect review which we highly appreciate.
It is a pleasure seeing our guests leave fully satisfied and we would love welcoming you back in the near future.
Best regards
Emilio Vanderpool
Front Office Manager
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