Dorint Airport-Hotel Zürich hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 10,671 reviews across 9 portals
:
No Public Name
Business
50-59 years
Reviewed: 9 years ago (05/12/2016)
Date of experience: 11/2016

Séjour très agréable. Hotel impeccable...

Cher client

Nous vous remercions pour vos commentaires suite à votre séjour à notre Dorint Airport-Hotel Zürich.

C’est avec grand plaisir que nous recevons vos compliments. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.


A très bientôt chez Dorint Airport-Hotel Zürich. :-)

Meilleurs sentiments

Marlene
Dorint Airport-Hotel Zürich
No Public Name
Business
50-59 years
Reviewed: 9 years ago (04/12/2016)
Date of experience: 12/2016

Sehr gutes Hotel, mit sehr freundlichen Service

Lieber Gast

Herzlichen Dank für Ihre gute Bewertung. Gastzufriedenheit ist für das gesamte Team ein grosses Lob.

Wir freuen uns sehr, dass Sie rundherum zufrieden waren und hoffen, dass wir Sie schon bald wieder bei uns willkommen heissen können.

Beste Grüsse

Marlene
Dorint Airport-Hotel Zürich
No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (01/12/2016)
Date of experience: 11/2016

Sehr freundliches Personal und, gute Lage und wunderschöne und saubere Zimmer

Sehr geehrter Herr von Brechbühler

Herzlichen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu Ihrem Aufenthalt bei uns abzugeben!

Es freut mich sehr, dass Sie sich bei uns wohl gefühlt haben und Ihre Zeit genießen konnten.

Herzlich Grüsse


i.A. Jörg Kröter
Stellvertretender Direktor | Deputy Director
No Public Name
Business
40-49 years
Reviewed: 9 years ago (30/11/2016)
Date of experience: 11/2016

Modern gut aber pp zu teuer..............

Sehr geehrter Gast,

Ich schätze es sehr, dass Sie sich die Zeit genommen haben, uns Ihre gesammelten Eindrücke anlässlich Ihres Aufenthaltes wiederzugeben.

Es ist sehr wichtig für uns, von Ihnen aus „erster Hand“ zu erfahren, welche Punkte wir optimieren können.

Bitte seien Sie versichert, dass wir Ihre wertvollen Hinweise sehr ernst nehmen und im Detail mit unseren Mitarbeiterinnen und Mitarbeitern besprechen werden.

Ich wünsche Ihnen alles Gute und ich würde mich freuen, wenn Sie uns noch einmal die Chance geben, Sie von unseren hohen Servicestandards zu überzeugen.

Mit freundlichen Grüssen

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Business
20-29 years
Reviewed: 9 years ago (29/11/2016)
Date of experience: 11/2016

Very good ! Everything was positive, heartwarming welcome, except maybe the location.

Dear guest
Thank you very much for your positive comment and the good rating.
We hope to welcome you back, next time you plan to come to Zürich.
best regards

Marlene
Dorint Airport-Hotel Zürich
No Public Name
Business
40-49 years
Reviewed: 9 years ago (27/11/2016)
Date of experience: 11/2016

My overall experience was good apart of the above comments.

Dear guest
Thank you for taking the time to share your experience. We very much appreciate your constructive feedback in our continuous thrive to improve our product and service. We certainly hope that you will give us at Dorint Airport-Hotel Zürich another opportunity. Please do let us know if you get the chance to return.
We would like to personally ensure your next stay will be up to your expectations.
Best regards

Marlene B.
Dorint Airport-Hotel Zürich
No Public Name
Business
20-29 years
Reviewed: 9 years ago (26/11/2016)
Date of experience: 11/2016

Room condition was superb and the check in agent was very nice friendly and helpful but we all couldnt sleep well due to the noise from railroad(i surffered untill 3am), dont wanna comeback to this hotel becuase of the terrible noise...

Dear Guest,

Thank you very much, for taking your time by providing us with your impressions of your last stay with us.

It is very important to us, to receive the points we can improve, directly from you, our guest.

Please be assured, that we take these improvements very seriously and will discuss them with our teams in detail.

I wish you all the best and hope that you will give us another chance to prove to you our high service standards.

Kind regards,

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Business
40-49 years
Reviewed: 9 years ago (22/11/2016)
Date of experience: 11/2016

A very nice and comfy hotel. Friendly and polite employees have given a feeling of being welcome. Thank you for that :-)

Dear Guest,

thank you very much for the positive feedback regarding your last stay with us. It was a great pleasure to have you staying in our hotel.

We are very happy to hear that you enjoyed your stay and our service provided.

I wish you all the best and hope that we will be able to welcome you at the Dorint Airport-Hotel Zürich again very soon.

Kind regards,

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (21/11/2016)
Date of experience: 11/2016

Très bel Hotel Design, bien situé et proche des transports en commun. Malheureusement, le personnel n'étant pas bilingue, heureusement que nous savions d'autres langues. Mais cela ternit un peu l'accueil pour un hôtel qui se veut international.

Dear Guest,

Thank you very much, for taking your time by providing us with your impressions of your last stay with us.

It is very important to us, to receive the points we can improve, directly from you, our guest.

Please be assured, that we take these improvements very seriously and will discuss them with our teams in detail.

I wish you all the best and hope that you will give us another chance to prove to you our high service standards.

Kind regards,

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Business
50-59 years
Reviewed: 9 years ago (21/11/2016)
Date of experience: 11/2016

Je regrette le choix minimaliste de vos chaines télé de langue française, uniquement TSR qui une TV suisse de piètre qualité

Dear Guest,

Thank you very much, for taking your time by providing us with your impressions of your last stay with us.

It is very important to us, to receive the points we can improve, directly from you, our guest.

Please be assured, that we take these improvements very seriously and will discuss them with our teams in detail.

I wish you all the best and hope that you will give us another chance to prove to you our high service standards.

Kind regards,

Dimitris Nikolaidis
Rooms Division Manager
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