Dorint Airport-Hotel Zürich hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 10,645 reviews across 9 portals
:
No Public Name
Alone
50-59 years
Reviewed: 3 years ago (02/08/2023)
Date of experience: 08/2023

It was good stay for a night. Room and washroom was clean. Front desk guy was very helpful.

Dear Guest,

We're delighted to hear that you had a positive experience during your recent stay with us!

It's great to know that you found your room and washroom clean, as well as the front desk staff being helpful. Providing a comfortable and pleasant stay is our top priority, and we're thrilled that we met your expectations.

If you have any more feedback or if there's anything else we can do to make your future stays even better, please don't hesitate to let us know.

We look forward to welcoming you back for another enjoyable stay!

Freundliche Grüsse/ Best regards,

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Couple
60-69 years
Reviewed: 3 years ago (01/08/2023)
Date of experience: 07/2023

Great place to stay

Dear Guest,

thank you very much for the positive feedback regarding your last stay with us. It was a great pleasure to have you staying in our hotel.

We are very happy to hear that you enjoyed your stay and our service provided.

I wish you all the best and hope that we will be able to welcome you at the Dorint Airport-Hotel Zürich again very soon.

Kind regards,

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Couple
70-79 years
Reviewed: 3 years ago (31/07/2023)
Date of experience: 07/2023

Very good, only this is the second time in 6 weeks empty soap containers in bathroom, I visit your hotel augustus 30 and I hope that finally we have some soap

Dear Guest,

Thank you very much, for taking your time by providing us with your impressions of your last stay with us.

It is very important to us, to receive the points we can improve, directly from you, our guest.

Please be assured, that we take these improvements very seriously and will discuss them with our teams in detail.

I wish you all the best and hope that you will give us another chance to prove to you our high service standards.

Kind regards,

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Business
40-49 years
Reviewed: 3 years ago (30/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Guest,

Thank you very much, for taking your time by providing us with your impressions of your last stay with us.

It is very important to us, to receive the points we can improve, directly from you, our guest.

Please be assured, that we take these improvements very seriously and will discuss them with our teams in detail.

I wish you all the best and hope that you will give us another chance to prove to you our high service standards.

Kind regards,

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Family
50-59 years
Reviewed: 3 years ago (26/07/2023)
Date of experience: 07/2023

Sehr gut, freundliches Personal

Sehr geehrter Gast,

vielen Dank für Ihre positive Rückmeldung zu Ihrem Aufenthalt. Es freut mich sehr, dass wir Sie bei uns willkommen heissen und umsorgen durften.

Über Ihre guten Bewertungen unseres Hauses und unseres Service haben wir uns sehr gefreut. Gerne habe ich sie an meine Kollegen weitergegeben. Es war ihnen, ebenso wie mir, eine Freude zu hören, dass Sie sich bei uns wohl gefühlt haben.

Ich wünsche Ihnen alles Gute und ich würde mich freuen, Sie ganz bald erneut im Dorint Airport-Hotel Zürich herzlich willkommen zu heißen.

Mit freundlichen Grüssen

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Friends
50-59 years
Reviewed: 3 years ago (25/07/2023)
Date of experience: 06/2023

Disappointing- flight arrived late - 11pm - no shuttle bus and no twin room as booked.

Dear Guest,

Thank you very much, for taking your time by providing us with your impressions of your last stay with us.

It is very important to us, to receive the points we can improve, directly from you, our guest.

Please be assured, that we take these improvements very seriously and will discuss them with our teams in detail.

I wish you all the best and hope that you will give us another chance to prove to you our high service standards.

Kind regards,

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Family
70-79 years
Reviewed: 3 years ago (22/07/2023)
Date of experience: 07/2023

Wonderful! We'll be back in 2 weeks!

Dear Guest,

thank you very much for the positive feedback regarding your last stay with us. It was a great pleasure to have you staying in our hotel.

We are very happy to hear that you enjoyed your stay and our service provided.

I wish you all the best and hope that we will be able to welcome you at the Dorint Airport-Hotel Zürich again very soon.

Kind regards,

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Couple
40-49 years
Reviewed: 3 years ago (21/07/2023)
Date of experience: 07/2023

Gut

Sehr geehrter Gast,

Ich schätze es sehr, dass Sie sich die Zeit genommen haben, uns Ihre gesammelten Eindrücke anlässlich Ihres Aufenthaltes wiederzugeben.

Es ist sehr wichtig für uns, von Ihnen aus „erster Hand“ zu erfahren, welche Punkte wir optimieren können.

Bitte seien Sie versichert, dass wir Ihre wertvollen Hinweise sehr ernst nehmen und im Detail mit unseren Mitarbeiterinnen und Mitarbeitern besprechen werden.

Ich wünsche Ihnen alles Gute und ich würde mich freuen, wenn Sie uns noch einmal die Chance geben, Sie von unseren hohen Servicestandards zu überzeugen.

Mit freundlichen Grüssen

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Family
50-59 years
Reviewed: 3 years ago (19/07/2023)
Date of experience: 07/2023

good

Dear Guest,

Thank you very much, for your feedback.

It is very important to us, to receive the points we can improve, directly from you, our guest.

Therefore, I would like to kindly ask you to provide me with further details on the points we can improve by sending me an email to Info.Zuerich@dorint.com

I wish you all the best and hope to hear from you soon. Furthermore, I hope that you will give us another chance to prove to you our high service standards.

Kind regards,

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Couple
20-29 years
Reviewed: 3 years ago (17/07/2023)
Date of experience: 07/2023

Alles tiptop

Sehr geehrter Gast,

vielen Dank für Ihre positive Rückmeldung zu Ihrem Aufenthalt. Es freut mich sehr, dass wir Sie bei uns willkommen heissen und umsorgen durften.

Über Ihre guten Bewertungen unseres Hauses und unseres Service haben wir uns sehr gefreut. Gerne habe ich sie an meine Kollegen weitergegeben. Es war ihnen, ebenso wie mir, eine Freude zu hören, dass Sie sich bei uns wohl gefühlt haben.

Ich wünsche Ihnen alles Gute und ich würde mich freuen, Sie ganz bald erneut im Dorint Airport-Hotel Zürich herzlich willkommen zu heißen.

Mit freundlichen Grüssen

Dimitris Nikolaidis
Rooms Division Manager
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