Dorint Airport-Hotel Zürich hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 10,645 reviews across 9 portals
:
No Public Name
Couple
30-39 years
Reviewed: 3 years ago (19/06/2023)
Date of experience: 06/2023

Guest has not commented on review

Sehr geehrter Gast,

vielen Dank für Ihre positive Rückmeldung zu Ihrem Aufenthalt. Es freut mich sehr, dass wir Sie bei uns willkommen heissen und umsorgen durften.

Über Ihre guten Bewertungen unseres Hauses und unseres Service haben wir uns sehr gefreut. Gerne habe ich sie an meine Kollegen weitergegeben. Es war ihnen, ebenso wie mir, eine Freude zu hören, dass Sie sich bei uns wohl gefühlt haben.

Ich wünsche Ihnen alles Gute und ich würde mich freuen, Sie ganz bald erneut im Dorint Airport-Hotel Zürich herzlich willkommen zu heißen.

Mit freundlichen Grüssen

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Couple
30-39 years
Reviewed: 3 years ago (19/06/2023)
Date of experience: 06/2023

The additional fees and unhelpful desk attendant who made it seem like it was my fault was horrible to deal with late and night and in the early hours before trying to catch an early flight. Same guy and same unhelpful attitude.

Dear Guest,

Thank you very much, for taking your time by providing us with your impressions of your last stay with us.

It is very important to us, to receive the points we can improve, directly from you, our guest.

Please be assured, that we take these improvements very seriously and will discuss them with our teams in detail.

I wish you all the best and hope that you will give us another chance to prove to you our high service standards.

Kind regards,

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Alone
50-59 years
Reviewed: 3 years ago (19/06/2023)
Date of experience: 06/2023

Great personnel, great location, new and clean and fantastic breakfast with a stall that got you whatever it was needed. Great experience

Dear Guest,

thank you very much for the positive feedback regarding your last stay with us. It was a great pleasure to have you staying in our hotel.

We are very happy to hear that you enjoyed your stay and our service provided.

I wish you all the best and hope that we will be able to welcome you at the Dorint Airport-Hotel Zürich again very soon.

Kind regards,

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Couple
70-79 years
Reviewed: 3 years ago (17/06/2023)
Date of experience: 06/2023

Good but bathroom amenities weren’t great.

Dear Guest,

Thank you very much, for taking your time by providing us with your impressions of your last stay with us.

It is very important to us, to receive the points we can improve, directly from you, our guest.

Please be assured, that we take these improvements very seriously and will discuss them with our teams in detail.

I wish you all the best and hope that you will give us another chance to prove to you our high service standards.

Kind regards,

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Couple
50-59 years
Reviewed: 3 years ago (16/06/2023)
Date of experience: 06/2023

Guest has not commented on review

Dear Guest,

Thank you very much, for taking your time by providing us with your impressions of your last stay with us.

It is very important to us, to receive the points we can improve, directly from you, our guest.

Please be assured, that we take these improvements very seriously and will discuss them with our teams in detail.

I wish you all the best and hope that you will give us another chance to prove to you our high service standards.

Kind regards,

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Couple
50-59 years
Reviewed: 3 years ago (16/06/2023)
Date of experience: 06/2023

Modernes Flughafenhotel für den kurzen zwischen Aufenthalt "Sauber" mit schönem Frühstück

Sehr geehrter Gast,

Ich schätze es sehr, dass Sie sich die Zeit genommen haben, uns Ihre gesammelten Eindrücke anlässlich Ihres Aufenthaltes wiederzugeben.

Es ist sehr wichtig für uns, von Ihnen aus „erster Hand“ zu erfahren, welche Punkte wir optimieren können.

Bitte seien Sie versichert, dass wir Ihre wertvollen Hinweise sehr ernst nehmen und im Detail mit unseren Mitarbeiterinnen und Mitarbeitern besprechen werden.

Ich wünsche Ihnen alles Gute und ich würde mich freuen, wenn Sie uns noch einmal die Chance geben, Sie von unseren hohen Servicestandards zu überzeugen.

Mit freundlichen Grüssen

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Friends
70-79 years
Reviewed: 3 years ago (15/06/2023)
Date of experience: 06/2023

Guest has not commented on review

Dear Guest,

Thank you very much, for taking your time by providing us with your impressions of your last stay with us.

It is very important to us, to receive the points we can improve, directly from you, our guest.

Please be assured, that we take these improvements very seriously and will discuss them with our teams in detail.

I wish you all the best and hope that you will give us another chance to prove to you our high service standards.

Kind regards,

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Couple
50-59 years
Reviewed: 3 years ago (15/06/2023)
Date of experience: 06/2023

Guest has not commented on review

Sehr geehrter Gast,

Vielen Dank für Ihre Bewertung.

Es ist sehr wichtig für uns, von Ihnen aus „erster Hand“ zu erfahren, welche Punkte wir optimieren können.

Daher würde ich mich sehr freuen, wenn Sie mir mehr Informationen an Info.Zuerich@dorint.com zu den Punkten welche wir verbessern können zukommen lassen könnten.

Ich wünsche Ihnen alles Gute und ich würde mich freuen, bald von Ihnen höre und wenn Sie uns noch einmal die Chance geben, Sie von unseren hohen Servicestandards zu überzeugen.

Mit freundlichen Grüssen

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Business
40-49 years
Reviewed: 3 years ago (14/06/2023)
Date of experience: 06/2023

Nice hotel, good service, comfortable.

Dear Guest,

thank you very much for the positive feedback regarding your last stay with us. It was a great pleasure to have you staying in our hotel.

We are very happy to hear that you enjoyed your stay and our service provided.

I wish you all the best and hope that we will be able to welcome you at the Dorint Airport-Hotel Zürich again very soon.

Kind regards,

Dimitris Nikolaidis
Rooms Division Manager
No Public Name
Alone
30-39 years
Reviewed: 3 years ago (14/06/2023)
Date of experience: 06/2023

Wonderful!

Dear Guest,

thank you very much for the positive feedback regarding your last stay with us. It was a great pleasure to have you staying in our hotel.

We are very happy to hear that you enjoyed your stay and our service provided.

I wish you all the best and hope that we will be able to welcome you at the Dorint Airport-Hotel Zürich again very soon.

Kind regards,

Dimitris Nikolaidis
Rooms Division Manager
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