No Public Name
Family
50-59 years
Reviewed:
6 weeks ago
(20/09/2026)
Date of experience:
09/2026
No Public Name
Business
50-59 years
Reviewed:
6 weeks ago
(18/09/2026)
Date of experience:
09/2026
No Public Name
Business
40-49 years
Reviewed:
6 weeks ago
(17/09/2026)
Date of experience:
09/2026
No Public Name
Couple
20-29 years
Reviewed:
6 weeks ago
(16/09/2026)
Date of experience:
09/2026
Guest has not commented on review
No Public Name
Couple
50-59 years
Reviewed:
6 weeks ago
(16/09/2026)
Date of experience:
09/2026
No Public Name
Business
30-39 years
Reviewed:
6 weeks ago
(15/09/2026)
Date of experience:
09/2026
Guest has not commented on review
No Public Name
Family
50-59 years
Reviewed:
7 weeks ago
(14/09/2026)
Date of experience:
09/2026
Guest has not commented on review
No Public Name
Alone
20-29 years
Reviewed:
7 weeks ago
(14/09/2026)
Date of experience:
09/2026
No Public Name
Family
50-59 years
Reviewed:
7 weeks ago
(14/09/2026)
Date of experience:
09/2026
Guest has not commented on review
No Public Name
Business
40-49 years
Reviewed:
7 weeks ago
(14/09/2026)
Date of experience:
09/2026
Matig: Bij aankomst gaf de baliemedewerker aan dat ik in de parkeergarage kon parkeren, maar die bleek vol te zijn. Samen met meerdere andere auto's heb ik twee rondjes gereden. Dat was erg frustrerend en kostte me zo'n 10 minuten. De uitleg die ik daarna kreeg over waar ik wél kon parkeren was onduidelijk. Toen ik op mijn verdieping uit de lift stapte, kon ik mijn kamer niet vinden, omdat er geen borden met kamernummers hangen. En eenmaal in mijn kamer bleek er een tweepersoonsbed te staan, terwijl ik twee losse eenpersoonsbedden had geboekt. Al met al een teleurstellende start van mijn verblijf!
Thank you very much for taking the time to review your stay in such detail and share your impressions with us.
We are very sorry to hear that your arrival was fraught with difficulties finding parking and that the information regarding the parking situation was not clear enough for you and other guests. We understand that the resulting inconvenience upon arrival, as well as the unclear signage to the parking areas, was frustrating and time-consuming.
The signage to the rooms and the way to find your booked room could also have been clearer. We take your feedback regarding the missing room number signs very seriously, as good orientation contributes significantly to a guest's comfort.
We appreciate your honest and detailed feedback, which helps us to critically review our processes and signage and to continuously improve our service.