Dorint Am Nürburgring Hocheifel hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 5,089 reviews
:
No Public Name
Business
50-59 years
Reviewed: 6 years ago (02/09/2019)
Date of experience: 09/2019

The internet did not work for first two days. That was frustrating

Dear guest,
many thanks for your review and for taking time to give us your detailed feedback. We are sorry, that the internet did not work. The problem was with the netz provider and they are working on it. But we are pleased that you had a nice stay and we hope to welcome you soon again.
Regards,
your Team of the Dorint Am Nürburgring Hocheifel
No Public Name
Friends
40-49 years
Reviewed: 6 years ago (01/09/2019)
Date of experience: 08/2019

No thanks xxxxxxxxxx

Dear guest,
hank you for taking time to give us your detailed feedback about your stay with us. There was no room available on the track side for the time of your stay. We are very sorry! We would be very happy if we could still welcome you here again. Please reserve a room directly on the track side. But please note that these rooms have a different price.
Reagrds,
your team of the Dorint Am Nürburgring Hocheifel
No Public Name
Alone
60-69 years
Reviewed: 6 years ago (31/08/2019)
Date of experience: 08/2019

Everthing fine except the lack of AC(as it was very warm at my visit) and that the wifi never worked

Dear guest,
thanks for your review. You are right, we don´t have an AC. And we are sorry, that the wifi doesn´t work all the time of your stay. Our technik team will look for this problem. We hope to welcome you soon again.
Regards,
your team of the Dorint Am Nürburgring Hocheifel
No Public Name
Group
30-39 years
Reviewed: 6 years ago (28/08/2019)
Date of experience: 08/2019

Restaurant was awful, manager [anonymized] should not be a manager. When shown to him that my steak was not cooked how was ordered, he simply agreed that I was correct and then just took the plate away. No further response was provided. I had to go to speak to other staff to find out what was happening. The trainee, [anonymized]....how he speaks to customers is unacceptable. I would not recommend to be served by these two individuals. However, [anonymized] was amazing, she has the right skills to deal with a complaint and was so good on the night. She should be appointed as the manager or train the rest of the staff how to deal with customers.

Dear guest,
thanks for your review. We are very sorry about what happened and we have discussed this situation in detail with our service team. But we hope, that you had a good stay otherwise and that we can welcome you soon again.
Reagrds,
your Team of the Dorint Am Nürburgring Hocheifel
No Public Name
Family
50-59 years
Reviewed: 6 years ago (22/08/2019)
Date of experience: 08/2019

Nous avons été bien accueillis.
Notre chambre était agréable et propre (malheureusement pas côté circuit) et tant le diner que le petit-déjeuner étaient super !
Un point supplémentaire pour la pièce d’angus beef qui tant par sa qualité que par sa cuisson et accompagnement était un régal !

Dear guest,
many thanks for your review. We are pleased that you enjoyed your stay with us. And thanks for your feedback about our restaurant. It would be nice, to welcome you here soon again.
Reagrds,
your team of the Dorint Am Nürburgring Hocheifel
No Public Name
Alone
50-59 years
Reviewed: 6 years ago (08/08/2019)
Date of experience: 07/2019

Geniale Lage mit Motorsport-Atmosphäre. Zimmer zur Rennstrecke sind einfach Klasse.

Lieber Gast,
vielen lieben Dank für Ihre Bewertung. Wir wünschen Ihnen alles Gute und wir würden uns sehr freuen, Sie ganz bald wieder hier begrüßen zu dürfen.
Bis bald,
Ihr Team vom Dorint Am Nürburgring Hocheifel
No Public Name
Alone
40-49 years
Reviewed: 6 years ago (07/08/2019)
Date of experience: 08/2019

Ich fand es ganz toll, dass ich ein Zimmer Upgrade erhalten habe.

Lieber Gast,
herzlichen Dank für diese Bewertung. Wir hoffen, dass Sie eine angenehme Rückreise hatten und wir würden uns sehr freuen, Sie ganz bald wieder hier begrüßen zu dürfen.
Viele Grüße,
Ihr Team vom Dorint Am Nürburgring Hocheifel
No Public Name
Friends
40-49 years
Reviewed: 6 years ago (07/08/2019)
Date of experience: 08/2019

Angenehm, modern, guter Zustand.

Sehr geehrter Gast,
wir danken Ihnen für diese Bewertung und dass wir Ihr Gastgeber sein durften. Wir wünschen Ihnen alles Gute und wir würden uns sehr freuen, Sie ganz bald wieder hier begrüßen zu dürfen.
Bis bald,
Ihr Team vom Dorint Am Nürburgring Hocheifel
No Public Name
Friends
30-39 years
Reviewed: 6 years ago (06/08/2019)
Date of experience: 08/2019

Zoals altijd een leuk en aangenaam verblijf

Dear guest,
we are pleased about your good feedback. Thank you! It would be great to see you soon again.
Regards,
your team of the Dorint Am Nürburgring Hocheifel
No Public Name
Alone
50-59 years
Reviewed: 6 years ago (06/08/2019)
Date of experience: 08/2019

Sono cliente dal 2015. Per Correre al Ring, è per me una Lofcation Top, con più tradizione e Charme che al Lindner.

Dear guest,
thanks for your positive review. We are pleased that you enjoy our hotel and it would be great to welcome you again.
Kind regards,
your team of the Dorint Am Nürburgring Hocheifel
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