Dorint Blüemlisalp Beatenberg/Interlaken hotel logohotel logo
Our Customer Satisfaction Index
85%

"Excellent"

Based on 3,071 reviews across 12 portals
By Andrea C.
Leisure traveler
60-69 years
3 days ago (25/07/2016)

The view was fantastic! We loved having a balcony to sit on and enjoy. Having a table and chairs out there was perfect. The fact that we had to pay $15 per day to use the kitchen was horrible. We were led to believe we would have a kitchen to use, within the rental price. I've never heard of charging to use the pots and pans and dishes! There needs to be some up grades in room #521. The steps need paint/wood stain, the carpet is awful and paint on the walls needs refreshing.

Price





3 / 5.0
Room





3 / 5.0
Location





5 / 5.0
Cleanliness





2 / 5.0

Room 521 the rug is terrible and has many nasty looking stains.

Service





2 / 5.0

Our room was not ready at 3pm and no one asked to help us with our luggage or offer to lock it up. I had to ask and we had to lug all our luggage down the steps to the closet and then lug it back up. If I had not been with my husband I would never been able to move the luggage up or down the stairs. No one asked to assist us when our room was ready to take our bags down the 2 set of stairs leading to our room (#521). We later found a luggage cart and a way to get to our room without stairs. No one offered this information at check in. No one told us about the laundry available to us.

Breakfast





4 / 5.0
Bar





3 / 5.0
By Loretan D.
Leisure traveler
50-59 years
6 days ago (22/07/2016)

Ein seht freundlicher Emfang sowie den Service im restaurant. Es fehlt einfach professionnalismus in die leitung. Es Gibt zuviele Leute am Service und die meisten wissen nicht was tun. Es Felht ein chef. Alle bleiben trotzdem sehr freundlich.

Price





5 / 5.0
Room





4 / 5.0

hatte für ein grosses Bett gefragt

Location





5 / 5.0
Cleanliness





4 / 5.0
Service





1 / 5.0
Breakfast





3 / 5.0
Restaurant





1 / 5.0
By Markus T.
Leisure traveler
40-49 years
2 weeks ago (18/07/2016)

Im allgemeinen sehr angenehm und positiv

Price





4 / 5.0
Room





4 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Service





4 / 5.0
Breakfast





4 / 5.0
By Anonymous
Leisure traveler
70-79 years
2 weeks ago (16/07/2016)

Wir wurden positiv überrascht. Wenn nur das Wetter auch mitgemacht hätte!

Price





5 / 5.0

eBay-Gutschein

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Service





5 / 5.0
Breakfast





5 / 5.0
Restaurant





5 / 5.0
Wellness / Spa





5 / 5.0
By Surya W.
Leisure traveler
50-59 years
2 weeks ago (14/07/2016)

Very good view out of windows. Roomy, quite and high location. The sort of place suit us best

Price





4 / 5.0
Room





5 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Breakfast





5 / 5.0
By alexander m.
Leisure traveler
40-49 years
3 weeks ago (13/07/2016)

wir werden, auf jeden fall, wiederkommen.

Price





5 / 5.0
Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Breakfast





5 / 5.0
Restaurant





4 / 5.0
Wellness / Spa





5 / 5.0
By Felix Z.
Leisure traveler
60-69 years
3 weeks ago (13/07/2016)

Lage des Hotels ist ausgezeignet. Personal ist sehr freundlich und locker im Umgang mit Gäste. Essen ist sehr gut.

Price





4 / 5.0
Room





4 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Service





5 / 5.0
Breakfast





5 / 5.0
Restaurant





5 / 5.0
Bar





4 / 5.0
Wellness / Spa





4 / 5.0
By Anonymous
Leisure traveler
50-59 years
3 weeks ago (13/07/2016)

Bel établissement, un beau moment avec une vue splendide

Price





4 / 5.0
Room





5 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Service





4 / 5.0
Breakfast





4 / 5.0
Restaurant





4 / 5.0
By Luis
Leisure traveler
40-49 years
3 weeks ago (12/07/2016)

Great. Want to come back again! Good location and views. Could have more better leisure information for guests

Price





5 / 5.0

Dorint points

Room





5 / 5.0
Location





4 / 5.0
Cleanliness





3 / 5.0
Service





2 / 5.0

Junior staff need more training. In restaurant and on front desk. Too much trouble over getting the bill right and then paying

Breakfast





4 / 5.0
Restaurant





4 / 5.0

Good value half board if booked in advance

Wellness / Spa





3 / 5.0

Pity that sauna is clothes-free

By Anonymous
Leisure traveler
20-29 years
3 weeks ago (12/07/2016)

War ein schönes und entspanntes Wochenende.

Price





3 / 5.0
Room





4 / 5.0

Schön eingerichtet

Location





3 / 5.0

Etwas abgelegen

Cleanliness





1 / 5.0

Das Bad war überhaupt nicht sauber (Toilette und überall fremde Haare)

Service





4 / 5.0

Freundliches Personal

Breakfast





3 / 5.0

Nicht so eine grosse Auswahl, aber lecker

Restaurant





4 / 5.0

Sehr lecker

Wellness / Spa





5 / 5.0

Wunderschön

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