Dorint Hotel am Heumarkt Köln hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 9,087 reviews
:
No Public Name
Couple
60-69 years
Reviewed: 2 months ago (13/12/2025)
Date of experience: 12/2025

Guest has not commented on review

Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben unser Haus zu bewerten. Es freut uns sehr, dass Sie sich wohl gefühlt haben und Sie mit unseren Leistungen und unserem Service zufrieden waren. Gerne geben wir Ihr Feedback an unsere #HotelHelden weiter. Lob ist die beste Motivation für uns alle. Wir freuen uns schon jetzt auf Ihren nächsten Besuch in Köln oder in einem anderen unserer 60 Häuser in Deutschland, Österreich und der Schweiz.
Herzliche Grüße aus der Domstadt
Ihre Sandra Weinsheimer, Guest Relation & die #HotelHelden
No Public Name
Alone
50-59 years
Reviewed: 2 months ago (13/12/2025)
Date of experience: 12/2025

Ich habe mich wie zu Hause gefühlt.

Lieber Gast,
vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat.
Herzliche Grüße aus der Domstadt, Ihre Sandra Weinsheimer, Guest Relation & die #HotelHelden
No Public Name
Friends
60-69 years
Reviewed: 2 months ago (12/12/2025)
Date of experience: 12/2025

Very good place to stay and will use again if travelling in Germany.

Dear Guest,

thank you for staying with us and for taking the time to review us. We are delighted that you enjoyed your stay so much.

Warm regards from Cologne, Sandra Weinsheimer, Guest Relations & the #HotelHeroes
No Public Name
Couple
70-79 years
Reviewed: 2 months ago (12/12/2025)
Date of experience: 12/2025

Guest has not commented on review

Dear Guest,

Thank you for taking the time to leave us your feedback about your stay.

We are pleased that you appreciated the daily cleaning service and the central location of our hotel. We will gladly pass on your praise regarding these aspects to the team.

At the same time, we regret that you found the room's amenities and the selection of television channels not entirely satisfactory and that you missed having a coffee machine. We take your comments regarding cleanliness and value for money very seriously and will consider them in optimizing our standards.

Your feedback helps us to continuously improve and enhance our service for our guests. Sincerely, Sandra Weinsheimer, Guest Relations
No Public Name
Couple
70-79 years
Reviewed: 2 months ago (12/12/2025)
Date of experience: 12/2025

Gemütlich, gute Einrichtung

Lieber Gast,
vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat.
Herzliche Grüße aus der Domstadt, Ihre Sandra Weinsheimer, Guest Relation & die #HotelHelden
By Andy Lock
Couple
50-59 years
Reviewed: 2 months ago (12/12/2025)
Date of experience: 12/2025

Really good hotel near to Christmas markets

Dear Guest,

thank you for staying with us and for taking the time to review us. We are delighted that you enjoyed your stay so much.

Warm regards from Cologne, Sandra Weinsheimer, Guest Relations & the #HotelHeroes
No Public Name
Business
60-69 years
Reviewed: 2 months ago (11/12/2025)
Date of experience: 12/2025

Guest has not commented on review

Lieber Gast,
vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat.
Herzliche Grüße aus der Domstadt, Ihre Sandra Weinsheimer, Guest Relation & die #HotelHelden
By Jeff Springham
Couple
50-59 years
Reviewed: 2 months ago (11/12/2025)
Date of experience: 12/2025

Guest has not commented on review

Dear Guest,

thank you for staying with us and for taking the time to review us. We are delighted that you enjoyed your stay so much.

Warm regards from Cologne, Sandra Weinsheimer, Guest Relations & the #HotelHeroes
By Chris
Couple
60-69 years
Reviewed: 2 months ago (11/12/2025)
Date of experience: 12/2025

Alles Bestens

Lieber Gast,
vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat.
Herzliche Grüße aus der Domstadt, Ihre Sandra Weinsheimer, Guest Relation & die #HotelHelden
By Kathy
Couple
70-79 years
Reviewed: 2 months ago (11/12/2025)
Date of experience: 12/2025

Fantastic

Dear Kathy,

Thank you so much for being our guest and for taking the time to review us. We are delighted that you enjoyed your stay with us.

Warm regards from Cologne, Sandra Weinsheimer, Guest Relations & the #HotelHeroes
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