Dorint Hotel am Heumarkt Köln hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 9,237 reviews
:
No Public Name
Friends
60-69 years
Reviewed: 3 months ago (12/12/2025)
Date of experience: 12/2025

Very good place to stay and will use again if travelling in Germany.

Dear Guest,

thank you for staying with us and for taking the time to review us. We are delighted that you enjoyed your stay so much.

Warm regards from Cologne, Sandra Weinsheimer, Guest Relations & the #HotelHeroes
No Public Name
Couple
70-79 years
Reviewed: 3 months ago (12/12/2025)
Date of experience: 12/2025

Guest has not commented on review

Dear Guest,

Thank you for taking the time to leave us your feedback about your stay.

We are pleased that you appreciated the daily cleaning service and the central location of our hotel. We will gladly pass on your praise regarding these aspects to the team.

At the same time, we regret that you found the room's amenities and the selection of television channels not entirely satisfactory and that you missed having a coffee machine. We take your comments regarding cleanliness and value for money very seriously and will consider them in optimizing our standards.

Your feedback helps us to continuously improve and enhance our service for our guests. Sincerely, Sandra Weinsheimer, Guest Relations
No Public Name
Couple
70-79 years
Reviewed: 3 months ago (12/12/2025)
Date of experience: 12/2025

Gemütlich, gute Einrichtung

Lieber Gast,
vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat.
Herzliche Grüße aus der Domstadt, Ihre Sandra Weinsheimer, Guest Relation & die #HotelHelden
By Andy Lock
Couple
50-59 years
Reviewed: 3 months ago (12/12/2025)
Date of experience: 12/2025

Really good hotel near to Christmas markets

Dear Guest,

thank you for staying with us and for taking the time to review us. We are delighted that you enjoyed your stay so much.

Warm regards from Cologne, Sandra Weinsheimer, Guest Relations & the #HotelHeroes
No Public Name
Business
60-69 years
Reviewed: 3 months ago (11/12/2025)
Date of experience: 12/2025

Guest has not commented on review

Lieber Gast,
vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat.
Herzliche Grüße aus der Domstadt, Ihre Sandra Weinsheimer, Guest Relation & die #HotelHelden
By Jeff Springham
Couple
50-59 years
Reviewed: 3 months ago (11/12/2025)
Date of experience: 12/2025

Guest has not commented on review

Dear Guest,

thank you for staying with us and for taking the time to review us. We are delighted that you enjoyed your stay so much.

Warm regards from Cologne, Sandra Weinsheimer, Guest Relations & the #HotelHeroes
By Chris
Couple
60-69 years
Reviewed: 3 months ago (11/12/2025)
Date of experience: 12/2025

Alles Bestens

Lieber Gast,
vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat.
Herzliche Grüße aus der Domstadt, Ihre Sandra Weinsheimer, Guest Relation & die #HotelHelden
By Kathy
Couple
70-79 years
Reviewed: 3 months ago (11/12/2025)
Date of experience: 12/2025

Fantastic

Dear Kathy,

Thank you so much for being our guest and for taking the time to review us. We are delighted that you enjoyed your stay with us.

Warm regards from Cologne, Sandra Weinsheimer, Guest Relations & the #HotelHeroes
No Public Name
Couple
20-29 years
Reviewed: 3 months ago (10/12/2025)
Date of experience: 12/2025

Guest has not commented on review

Dear Guest,

Thank you for staying with us and for taking the time to review us. We are delighted that you enjoyed your stay so much.

Warm regards from Cologne, Sandra Weinsheimer, Guest Relations & the #HotelHeroes
No Public Name
Friends
60-69 years
Reviewed: 3 months ago (10/12/2025)
Date of experience: 12/2025

War zufrieden und würde das Hotel nochmal besuchen.
Allerdings verlief die Buchung mit dem Gutschein etwas holprig. Erst Rückmeldung nach 3 Tagen ist etwas ungewohnt.
Das könnte schneller gehen

Sehr geehrter Gast, vielen Dank für Ihre tolle ausführliche Bewertung. Wir möchten uns für Ihren Besuch bei uns im Haus ganz herzlich bedanken. Ihre großartigen 91 % teilen wir selbstverständlich mit allen #HotelHelden. Wir freuen uns Sie bald wieder bei uns begrüßen zu dürfen und senden liebe Grüße, Ihre Sandra Weinsheimer, Guest Relation & die #HotelHelden
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