By Christina Kritsidima
Friends
40-49 years
Reviewed:
2 weeks ago
(03/04/2024)
Date of experience:
04/2024
By Berthoud Patrice
Family
60-69 years
Reviewed:
3 weeks ago
(02/04/2024)
Date of experience:
04/2024
By Nilges
Couple
60-69 years
Reviewed:
3 weeks ago
(01/04/2024)
Date of experience:
03/2024
By Godel
Couple
70-79 years
Reviewed:
3 weeks ago
(28/03/2024)
Date of experience:
03/2024
No Public Name
Family
50-59 years
Reviewed:
3 weeks ago
(27/03/2024)
Date of experience:
03/2024
No Public Name
Couple
60-69 years
Reviewed:
3 weeks ago
(27/03/2024)
Date of experience:
03/2024
By Dieter Heymann
Alone
70-79 years
Reviewed:
3 weeks ago
(27/03/2024)
Date of experience:
03/2024
By Beernink
Alone
60-69 years
Reviewed:
4 weeks ago
(26/03/2024)
Date of experience:
03/2024
No Public Name
Couple
70-79 years
Reviewed:
4 weeks ago
(23/03/2024)
Date of experience:
03/2024
By Christina Arapakou
Business
40-49 years
Reviewed:
5 weeks ago
(18/03/2024)
Date of experience:
03/2024
I like the hotel and the location since it is very central and we can go everywhere on foot. Staff in reception is very polite. However breakfast and bar area were understaffed and we needed to wait long even for basics ( no replenishment of yoghurt, bowls missing etc)
Thank you for sharing your feedback about your recent stay with us.
We are glad to hear that you enjoyed our hotel and its central location, allowing convenient access to various attractions on foot. We appreciate your kind words about our polite reception staff.
However, we sincerely apologize for any inconvenience you experienced with the breakfast and bar area. It's disheartening to hear about the understaffing issues and the delays you encountered, including the lack of replenishment of yoghurt and missing bowls. Your feedback is invaluable, and we will address these concerns with our team to ensure better service in the future.
We hope that despite these issues, you were still able to have an enjoyable stay overall. Please feel free to reach out to us directly if you have any further concerns or if there is anything else we can assist you with.
Warm regards,
Benedikt Jadzenski
Guest Relations