Eden Roc Positano hotel logohotel logo
Our Customer Satisfaction Index
95%

"Excellent"

Based on 200 reviews
:
By Anonymous
Leisure traveler
60-69 years
3 weeks ago (19/11/2017)

Very nice , staff very attentive . Food good.

Room





4 / 5.0
Location





4 / 5.0
Cleanliness





4 / 5.0
Service





4 / 5.0
Price





4 / 5.0
By Anonymous
Leisure traveler
50-59 years
5 weeks ago (05/11/2017)

We had a wonderful stay in every way at the Hotel Eden Roc! We were warmly welcomed and made to feel like family throughout our stay.

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





5 / 5.0
By Becky and Lou S.
Leisure traveler
50-59 years
6 weeks ago (04/11/2017)

We couldn't have been more pleased with our accomodation choice. The location was perfect. We could easily get in and out of town as we were at the intersection of the town going towards Amalfi. Our views were fantastic. It was great to have breakfast available with as many choices as you could want. Although we had the option to travel to the beach, it was beneficial to have a rooftop pool. This was the first time we have stayed in a hotel for an extended period of time and would definitely do it again. We frequently rent bigger places but our room was spacious and had a separate living area (Junior Suite) with a stocked refrigerator. We would highly recommend this hotel to a traveler to Positano. Kudos to Tony, Angela and Giuseppe for making our stay more enjoyable as well as the rest of the Eden Roc staff.

Room





5 / 5.0

Great size with two different living areas and a balcony overlooking the Amalfi coast!

Location





5 / 5.0

As a first time visitor to Positano we picked the perfect location. You need to be prepared to walk some steps but we could walk to everything we wanted to do on either end of town. The location is something you need to research depending on your plans.

Cleanliness





5 / 5.0
Service





5 / 5.0

The staff is amazing and was extremely attentive and patient with our many questions. They will able to assist with daily activity suggestions, hikes, restaurants and car services and even simple questions like working the TV. The entire staff had a great attitude and was dedicated to delivering exceptional service.

Price





5 / 5.0
By Anonymous
Leisure traveler
70-79 years
6 weeks ago (01/11/2017)

A good hotel with defects for this price.

Room





4 / 5.0

Unfortunately the steamshower didn't work. They said to repair the following day when we checked out. It was a pitty!

Location





4 / 5.0
Cleanliness





4 / 5.0
Service





3 / 5.0
Price





3 / 5.0
By Bruce and Barbara K.
Leisure traveler
50-59 years
7 weeks ago (26/10/2017)

Our stay was wonderful and we will consider staying at The Eden Roc on our next visit to Italy. The rooms are very spacious and equipped with everything we needed. We enjoyed the breakfast buffet and the staff was so friendly and eagar to make our stay most enjoyable. The easy access to the downtown area for shopping and restaurants was a nice perk. We even enjoyed a few delicious meals for dinner at the hotel.

Room





5 / 5.0

Fantastic room with a lovely room. Very spacious and quiet setting.

Location





5 / 5.0

Easy access to the downtown area and plenty of shopping and restaurants

Cleanliness





5 / 5.0

Very clean room and attentive housekeeping staff during our stay keeping our room tidy.

Service





5 / 5.0

Excellent service! Staff was so wonderful to make sure we had everything we needed for a pleasant stay. We cannot thank them enough for their hospitality.

Price





5 / 5.0

Reasonably priced for all the ammenities available. We enjoyed having a nice breakfast every morning to start out our day.

By Kerry Le S.
Leisure traveler
50-59 years
7 weeks ago (25/10/2017)

Loved this hotel. It is perfectly located, the staff are helpful and friendly, the rooms are fabulous (especially the one with the spa pool) . We purchased the half board option, but would not advise it as that menu is different and very inferior to the general menu. We were only offered a discount of $100 per day to choose from the main menu so the half board option was actually a disadvantage. It also meant that we were committed to dining at the hotel restaurant for the duration of our stay.

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





4 / 5.0

Very expensive and therefore disappointed in the inferior menu for the half board option.

By Anonymous
Leisure traveler
60-69 years
2 months ago (23/10/2017)

Paolo was the first person to greet us and show us everything we needed in our hotel and room. Pascal also was always so helpful. The breakfast staff of Tony and Angela were so excellent and delightful. Carlos was always gracious and friendly and so attentive. I enjoyed speaking with Mr Dominic and he does an amazing job with this hotel and superb staff. Enjoyed our stay immensely! Bob & Jackie Mccluskey Timmins, Ontario Canada

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





5 / 5.0
By Susan M.
Leisure traveler
50-59 years
2 months ago (21/10/2017)

We loved our stay at Eden Roc! The location, views and quality and cleanliness of the room was fantastic. The entire staff of Eden Roc provided friendly, exemplary service! We especially appreciated Tony and his wonderful, friendly service at breakfast every morning! The breakfast buffet was delicious. Would definitely highly recommend this hotel to anyone looking for a wonderful vacation in Positano!

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0

The service of all of your staff was exceptional!

Price





4 / 5.0
By Anonymous
Leisure traveler
50-59 years
2 months ago (18/10/2017)

The standard of service is exceptional with no exceptions! Tony in the breakfast room starts ones day off with a warm glow, whilst Giuseppe in the bar caters to all ones liquid refreshment requirements with verve and panache.

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





4 / 5.0
By Robert M.
Leisure traveler
30-39 years
2 months ago (14/10/2017)

Exceptional- couldn’t have asked for better

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





5 / 5.0
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