Essential by Dorint Basel City (CH) hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 3,796 reviews
:
No Public Name
Business
60-69 years
Reviewed: 4 years ago (15/01/2023)
Date of experience: 01/2023

ein Hotel, bei dem man sich sehr gut untergebracht fühlt

Lieber Gast
Vielen Dank für Ihren kürzlichen Aufenthalt und Ihre hervorragende Bewertung. Unsere #HotelHelden arbeiten jeden Tag mit viel Leidenschaft für Ihren Job. Das grösste Kompliment für uns ist, dass Sie das gespürt haben.
Wir hoffen, dass wir Sie schon bald wieder bei uns begrüssen dürfen.
Herzliche Grüsse aus Basel
Julia Kölzer
No Public Name
Business
50-59 years
Reviewed: 4 years ago (14/01/2023)
Date of experience: 01/2023

As usual, a great service great friendly staff

Dear guest
Thank you for this great rating. Our #hotelheroes are working passionately on eachs guest's stay - therefore your feedback is our biggest compliment.
We look forward to welcoming you soon again.
Best regards
Julia Kölzer
No Public Name
Business
40-49 years
Reviewed: 4 years ago (13/01/2023)
Date of experience: 01/2023

Perfect!

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback. It makes us happy to read that you enjoyed staying with us.
We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
No Public Name
Family
30-39 years
Reviewed: 4 years ago (12/01/2023)
Date of experience: 01/2023

Guest has not commented on review

Dear guest
Thank you for this great rating. Our #hotelheroes are working passionately on eachs guest's stay - therefore your feedback is our biggest compliment.
We look forward to welcoming you soon again.
Best regards
Julia Kölzer
No Public Name
Couple
50-59 years
Reviewed: 4 years ago (09/01/2023)
Date of experience: 01/2023

Good service. Good accessibility by car. Good connection to public transport. Suburb car parkplace

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback. It makes us happy to read that you enjoyed staying with us.
We hope that we may soon welcome you again
Sincere regards from Basel
Melina Reinhardt
No Public Name
Friends
40-49 years
Reviewed: 4 years ago (09/01/2023)
Date of experience: 01/2023

Guter Eindruck, wenn aber der Koch krank wird und deshalb das Restaurant geschlossen werden muss, ist das schon sehr schlecht. Zudem könnte man das im Lift beim Menu direkt vermerken.

Lieber Gast
Vielen Dank für Ihre hervorragende Bewertung. Wir freuen uns, dass es Ihnen so gut bei uns gefallen hat.
Es tut uns Leid, dass Ihnen Unannehmlichkeiten entstanden sind, dadurch dass wir das Restaurant schliessen mussten. Leider sind auch wir nicht geschützt vor Krankheit und Unfall; wenn daher mehrere Personen ausfallen, sind auch unsere Möglichkeiten begrenzt.
Wir hoffen, dass wir Sie dennoch bald wieder bei uns begrüssen dürfen.
Herzliche Grüsse aus Basel
Julia Kölzer
No Public Name
Family
50-59 years
Reviewed: 4 years ago (08/01/2023)
Date of experience: 01/2023

Guest has not commented on review

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback. It makes us happy to read that you enjoyed staying with us.
However, we do offer lactose free products, we are sorry to read that you did not clearly see them; additionally you may always contact our service team for more precise information.
We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
No Public Name
Couple
60-69 years
Reviewed: 4 years ago (08/01/2023)
Date of experience: 12/2022

Very comfortable and relaxing. Professional and friendly staff. Breakfast extra but well worth the money.Hotel very good value for money. Easy access to centre with free Basel Card. Would definitely recommend.

Dear guest
Thank you for this great rating. Our #hotelheroes are working passionately on eachs guest's stay - therefore your feedback is our biggest compliment.
We look forward to welcoming you soon again.
Best regards
Julia Kölzer
No Public Name
Couple
30-39 years
Reviewed: 4 years ago (07/01/2023)
Date of experience: 01/2023

Great

Dear guest
Thank you for this great rating. Our #hotelheroes are working passionately on eachs guest's stay - therefore your feedback is our biggest compliment.
We look forward to welcoming you soon again.
Best regards
Julia Kölzer
No Public Name
Couple
70-79 years
Reviewed: 4 years ago (07/01/2023)
Date of experience: 01/2023

Guest has not commented on review

Sehr geehrter Gast
Vielen Dank für Ihren Aufenthalt und Ihre hervorragende Bewertung. Wir freuen uns, dass wir Sie mit unserem Preis-Leistungsverhältnis überzeugt haben.
Schön, dass Sie ausserdem von unserer guten Lage profitieren konnten.
Wir hoffen, dass wir Sie bald wieder bei uns begrüssen dürfen.
Beste Grüsse aus Basel
Julia Kölzer
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