Essential by Dorint Basel City (CH) hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 3,692 reviews
:
No Public Name
Business
40-49 years
Reviewed: 6 years ago (21/02/2020)
Date of experience: 02/2020

Great location and excellent service!

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback. It makes us happy to read that you liked our location near the city centre and that we convinced with our service.
We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
Rooms Division Manager
No Public Name
Couple
50-59 years
Reviewed: 6 years ago (19/02/2020)
Date of experience: 02/2020

Guest has not commented on review

Lieber Gast
Vielen Dank für Ihre ausgezeichnete Bewertung. Wir freuen uns, dass es Ihnen so gut bei uns gefallen hat.
Wir hoffen, dass wir Sie schon bald wieder bei uns begrüssen dürfen.
Herzliche Grüsse aus Basel
Julia Kölzer
Rooms Division Manager
No Public Name
Business
30-39 years
Reviewed: 6 years ago (17/02/2020)
Date of experience: 02/2020

Guest has not commented on review

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback. We are pleased to see that you have passed an enjoyable stay.
We hope that we may soon welcome you again.
Sincere regards from Basel
Julia Kölzer
Rooms Division Manager
No Public Name
Couple
40-49 years
Reviewed: 6 years ago (17/02/2020)
Date of experience: 02/2020

Very good. Receptionist Ursyla was very good.

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback. We are pleased to read that you enjoyed staying with us.
We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
Rooms Division Manager
No Public Name
Couple
30-39 years
Reviewed: 6 years ago (17/02/2020)
Date of experience: 02/2020

Guest has not commented on review

Dear guest
Thank you for having taken the time to share your impressions with us. We are pleased to read that you enjoyed staying with us - nevertheless is the comment regarding the extractor hood something that astonishes us and apologize for that.
We hope that we may welcome you again.
Julia Kölzer
Rooms Division Manager
No Public Name
Business
40-49 years
Reviewed: 6 years ago (16/02/2020)
Date of experience: 02/2020

Guest has not commented on review

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback. Especially your feedback regarding the internet connection helps us to see where we need to improve our services. Unfortunately last week there was an internet issue throughout whole Switzerland. We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
Rooms Division Manager
No Public Name
Business
40-49 years
Reviewed: 6 years ago (15/02/2020)
Date of experience: 02/2020

Guest has not commented on review

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback. It makes us happy to read that you liked our location near the city centre and that your enjoyed our rooms.
We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
Rooms Division Manager
No Public Name
Friends
40-49 years
Reviewed: 6 years ago (10/02/2020)
Date of experience: 02/2020

Guest has not commented on review

Cher client
Nous vous remercions d'avoir choisis notre etablissement pour votre séjour à Bâle.
Nous sommes heureux que vous avez passé un agréable séjour chez nous.
Nous éspèrons que nous pouvons vous souhaiter la bienvenue de nouveau très bientôt.
Sincères salutations Bâloises
Julia Kölzer
Rooms Division Manager
No Public Name
Couple
50-59 years
Reviewed: 6 years ago (10/02/2020)
Date of experience: 02/2020

Very enjoyable, no complaints thankyou very much and I will stay again when next in Basel.

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback. It makes us happy to read that all our team members have been available to provide you with an enjoyable stay. We hope that we may soon welcome you again.
Sincere regards from Basel
Julia Kölzer
Rooms Division Manager
No Public Name
Couple
70-79 years
Reviewed: 6 years ago (09/02/2020)
Date of experience: 02/2020

Guest has not commented on review

Lieber Gast
Vielen Dank für Ihren kürzlichen Aufenthalt und Ihre hervorragende Bewertung. Es freut uns, dass wir Sie mit unserem Service überzeugt haben.
Wir hoffen, dass wir Sie schon bald wieder bei uns begrüssen dürfen.
Herzliche Grüsse aus Basel
Julia Kölzer
Rooms Division Manager
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