Essential by Dorint Basel City (CH) hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 3,797 reviews
:
No Public Name
Couple
20-29 years
Reviewed: 6 years ago (03/08/2020)
Date of experience: 08/2020

Très bon séjour le personnel est toujours à l’écoute et accueillant

Cher client
Nous vous remercions d'avoir choisis notre établissement pour votre séjour à Bâle.
Nous sommes heureux que vous avez passé un agréable séjour chez nous et que nous avons convaincu avec notre service.
Nous espérons que nous pouvons vous souhaiter la bienvenue de nouveau très bientôt.
Sincères salutations Bâloises
Votre équipe du Dorint an der Messe Basel
No Public Name
Couple
30-39 years
Reviewed: 6 years ago (02/08/2020)
Date of experience: 08/2020

Satisfied Guest

Dear guest
Thank you for sharing your outstanding feedback with us. We are pleased to read that you have passed an enjoyable stay with us.
We hope that we may soon welcome you again.
Sincere regards from Basel
Julia Kölzer
Rooms Division Manager
No Public Name
Couple
30-39 years
Reviewed: 6 years ago (02/08/2020)
Date of experience: 08/2020

Guest has not commented on review

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback. It makes us happy to read that you enjoyed staying with us.
We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
Rooms Division Manager
No Public Name
Family
70-79 years
Reviewed: 6 years ago (02/08/2020)
Date of experience: 08/2020

Guest has not commented on review

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback. It makes us happy to read that you enjoyed staying with us.
We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
Rooms Division Manager
No Public Name
Family
40-49 years
Reviewed: 6 years ago (31/07/2020)
Date of experience: 07/2020

Sehr gut

Lieber Gast
Vielen Dank für Ihre hervorragende Bewertung. Wir freuen uns, dass es Ihnen so gut bei uns gefallen hat und dass unsere #HotelHelden mit ihrem Service überzeugt haben. Wir hoffen, dass wir Sie schon bald wieder zu unseren Gästen zählen dürfen.
Herzliche Grüsse aus Basel
Julia Kölzer
Rooms Division Manager
No Public Name
Couple
30-39 years
Reviewed: 6 years ago (28/07/2020)
Date of experience: 07/2020

Guest has not commented on review

Lieber Gast
Vielen Dank für Ihre hervorragende Bewertung. Wir freuen uns, dass es Ihnen so gut bei uns gefallen hat.
Wir hoffen, dass wir Sie schon bald wieder bei uns begrüssen dürfen.
Herzliche Grüsse aus Basel
Julia Kölzer
Rooms Division Manager
No Public Name
Couple
60-69 years
Reviewed: 6 years ago (27/07/2020)
Date of experience: 07/2020

Guest has not commented on review

Lieber Gast
Vielen Dank für Ihren kürzlichen Aufenthalt und Ihre hervorragende Bewertung. Es freut uns, dass wir Sie mit unserem Service überzeugt haben.
Wir hoffen, dass wir Sie schon bald wieder bei uns begrüssen dürfen.
Herzliche Grüsse aus Basel
Julia Kölzer
Rooms Division Manager
No Public Name
Couple
70-79 years
Reviewed: 6 years ago (25/07/2020)
Date of experience: 07/2020

The location was not what we wanted but with so many hotels not open there wasn't much choice. The quality of the room and hospitality were excellent, and because there were no trade shows the neighbourhood and the hotel were pleasently quiet. I was sorry that when we were invited to add a tip to our bill the money would only go to reception staff and not the waiter or more importantly, the cleaning staff. Cleaning was impeccable and is especially important these days, and contract cleaners are notoriously badly paid with minimal employment rights.

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your honest feedback. It makes us happy to read that you in general enjoyed staying with us. Your improvement suggestions will be discussed internally to seek for continuous improvements.
We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
Rooms Division Manager
No Public Name
Family
50-59 years
Reviewed: 6 years ago (23/07/2020)
Date of experience: 07/2020

Der verlorene/nicht aufgefundene Wäscheplastiksack hat den ansonsten tadellosen Eindruck gemindert.

Lieber Gast
Vielen Dank für Ihre positive Bewertung. Wir freuen uns, dass es Ihnen bei uns gefallen hat. Wir bedauern, dass der Plastiksack nicht wieder gefunden wurde und entschuldigen uns hierfür. Grundsätzlich können wir für liegengebliebene Gegenstände keine Haftung übernehmen.
Wir hoffen, dass wir Sie schon bald wieder bei uns begrüssen dürfen.
Herzliche Grüsse aus Basel
Julia Kölzer
Rooms Division Manager
No Public Name
Family
50-59 years
Reviewed: 6 years ago (14/07/2020)
Date of experience: 07/2020

Guest has not commented on review

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your feedback. We hope that you enjoyed staying with us and that we may soon welcome you again.
Sincere regards from Basel
Julia Kölzer
Rooms Division Manager
Back to Top CERTIFICATE what's this?