Essential by Dorint Basel City (CH) hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 3,728 reviews
:
No Public Name
Family
40-49 years
Reviewed: 2 years ago (15/08/2024)
Date of experience: 08/2024

Super leuk hotel met zeer aardige personeel en super lekker ontbijt!

Geachte gast
Hartelijk dank dat u de tijd heeft genomen om uw indrukken met ons te delen. We zijn erg blij dat u genoten heeft van uw verblijf bij ons en we hopen dat we u weer snel tot onze gasten mogen rekenen.
Met vriendelijke groet uit Bazel
Julia Kölzer
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (15/08/2024)
Date of experience: 08/2024

gute Lage und mit Basel-Card (gratis) alles gut zu erreichen, sehr freundliches Personal

Lieber Gast
Vielen Dank für Ihre hervorragende Bewertung. Wir freuen uns, dass es Ihnen so gut bei uns gefallen hat. Ihre Rückmeldung zu unserem Frühstücksangebot wissen wir sehr zu schätzen - Sie geben uns damit die Chance uns zu verbessern. Danke!
Wir hoffen, dass wir Sie schon bald wieder bei uns begrüssen dürfen.
Herzliche Grüsse aus Basel
Julia Kölzer
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (15/08/2024)
Date of experience: 08/2024

Großes Hotel mit sehr gutem Frühstück und sehr nettes Team an der Rezeption, ebenso Barkeeper und Restaurantbedienung waren sehr aufmerksam.

Lieber Gast
Vielen Dank für Ihren kürzlichen Aufenthalt und Ihre hervorragende Bewertung. Unsere #HotelHelden arbeiten jeden Tag mit viel Leidenschaft für unsere Gäste. Das grösste Kompliment für uns ist, dass Sie das gespürt haben.
Wir hoffen, dass wir Sie schon bald wieder bei uns begrüssen dürfen.
Herzliche Grüsse aus Basel
Julia Kölzer
No Public Name
Couple
30-39 years
Reviewed: 2 years ago (13/08/2024)
Date of experience: 08/2024

Was Great

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback. It makes us happy to read that you enjoyed staying with us.
We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (13/08/2024)
Date of experience: 08/2024

The staff in the hotel were very helpful and friendly. The only downside was the lack of air conditioning in the rooms. It seemed that this only worked in the winter as pushed out heat! The staff did provide a fan but for a modern hotel chain I would expect to have the ability to keep the room fully air conditioned to a temp of my choosing.

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback.
For your next stay we recommend to book one of our superior rooms - these rooms are located on the more quiet garden side of the building and the air condition can be regulated individually.
I hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
No Public Name
Couple
40-49 years
Reviewed: 2 years ago (13/08/2024)
Date of experience: 08/2024

Very good. The room was clean and nice. The staff very kind and nice

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback. It makes us happy to read that you enjoyed staying with us.
We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
No Public Name
Couple
30-39 years
Reviewed: 2 years ago (12/08/2024)
Date of experience: 08/2024

High level of service

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback. It makes us happy to read that you enjoyed staying with us.
We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
No Public Name
Family
40-49 years
Reviewed: 2 years ago (12/08/2024)
Date of experience: 08/2024

Super freundliches Personal, toller Service, absolut über Standard!! Sehr saubere Zimmer!

Lieber Gast
Vielen Dank für Ihren kürzlichen Aufenthalt und Ihre hervorragende Bewertung. Unsere #HotelHelden arbeiten jeden Tag mit viel Leidenschaft für unsere Gäste. Das grösste Kompliment für uns ist, dass Sie das gespürt haben.
Wir hoffen, dass wir Sie schon bald wieder bei uns begrüssen dürfen.
Herzliche Grüsse aus Basel
Julia Kölzer
No Public Name
Business
20-29 years
Reviewed: 2 years ago (12/08/2024)
Date of experience: 08/2024

Average

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback.
For your next stay we recommend to book one of our superior rooms - these rooms are located on the more quiet garden side of the building and the air condition can be regulated individually. Also these rooms do provide you with a mini-fridge (filled with drinks, which are free of charge). I hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
No Public Name
Family
40-49 years
Reviewed: 2 years ago (11/08/2024)
Date of experience: 08/2024

Personeel erg behulpzaam en vriendelijk. Schoon en netjes

Geachte gast
Hartelijk dank dat u de tijd heeft genomen om uw indrukken met ons te delen. We zijn erg blij dat u genoten heeft van uw verblijf bij ons en we hopen dat we u weer snel tot onze gasten mogen rekenen.
Met vriendelijke groet uit Bazel
Julia Kölzer
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