Essential by Dorint Basel City (CH) hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 3,830 reviews
:
No Public Name
Business
60-69 years
Reviewed: 2 years ago (01/09/2024)
Date of experience: 08/2024

Fantastic

Dear guest
Thank you for this great rating. Our #hotelheroes are working passionately on eachs guest's stay - therefore your feedback is our biggest compliment.
We look forward to welcoming you soon again.
Best regards
Julia Kölzer
No Public Name
Alone
60-69 years
Reviewed: 2 years ago (31/08/2024)
Date of experience: 08/2024

I would defiantly stay here again. Everything was impeccably clean and comfortable. I was surprised about how quiet this hotel is, I was never disturbed by other guests comings and goings.
I mentioned four names in the comments above. I wish I would know everyone's name because they all need to receive recognition for EXCELLENT customer service. These are the people whom you want to be the face of your company.

Dear guest
Thank you for this great rating. Our #hotelheroes are working passionately on eachs guest's stay - therefore your feedback is our biggest compliment.
Your suggestions on how we could even improve more are highly appreciated. We look forward to welcoming you soon again.
Best regards
Julia Kölzer
No Public Name
Business
40-49 years
Reviewed: 2 years ago (30/08/2024)
Date of experience: 08/2024

No

Dear guest
Thank you for this great rating. Our #hotelheroes are working passionately on eachs guest's stay - therefore your feedback is our biggest compliment.
We look forward to welcoming you soon again.
Best regards
Julia Kölzer
No Public Name
Business
50-59 years
Reviewed: 2 years ago (30/08/2024)
Date of experience: 08/2024

Very good hotel, I will go again.

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback. It makes us happy to read that you enjoyed staying with us.
We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
No Public Name
Couple
70-79 years
Reviewed: 2 years ago (29/08/2024)
Date of experience: 08/2024

Excellent

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback. It makes us happy to read that you enjoyed staying with us.
We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
No Public Name
Friends
40-49 years
Reviewed: 2 years ago (29/08/2024)
Date of experience: 08/2024

We enjoyed our stay at your hotel. The room was clean and the staff were helpful.

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback. It makes us happy to read that you enjoyed staying with us.
We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (27/08/2024)
Date of experience: 08/2024

Sehr gut, deshalb kommen wir immer wieder

Lieber Gast
Vielen Dank für Ihren kürzlichen Aufenthalt und Ihre hervorragende Bewertung. Unsere #HotelHelden arbeiten jeden Tag mit viel Leidenschaft für unsere Gäste. Das grösste Kompliment für uns ist, dass Sie das gespürt haben.
Wir hoffen, dass wir Sie schon bald wieder bei uns begrüssen dürfen.
Herzliche Grüsse aus Basel
Julia Kölzer
No Public Name
Friends
30-39 years
Reviewed: 2 years ago (26/08/2024)
Date of experience: 08/2024

Il soggiorno è stato molto breve, una sola notte. La camera era comoda e spaziosa. Il check-in è stato molto sbrigativo.

Caro ospite
Le ringraziamo cordialmente per il Suo feedback molto positivo. Siamo lieti che avete passato un soggiorno agreabile nella nostra struttura. Speriamo di rivedervi presto.
Tanti saluti da Basilea
Julia Kölzer
No Public Name
Couple
40-49 years
Reviewed: 2 years ago (24/08/2024)
Date of experience: 07/2024

Sauberes business hotel mit auch für Touristen vernünftiger Lage.
Ein Aufzug war defekt, das hat die Abläufe sehr verzögert. Freundliches Personal.
Zimmer recht klein

Sehr geehrter Gast
Vielen Dank für Ihren Aufenthalt und Ihre gute Bewertung. Wir freuen uns, dass Sie mit unserem Angebot zufrieden waren.
Noch viel mehr freuen wir uns über Ihre Anregungen - sie zeigen uns, an welchen Punkten wir uns gezielt verbessern können. Vielen Dank, dass Sie uns die Chance hierzu geben.
Wir hoffen, dass wir Sie bald wieder bei uns begrüssen dürfen.
Beste Grüsse aus Basel
Julia Kölzer
No Public Name
Business
30-39 years
Reviewed: 2 years ago (22/08/2024)
Date of experience: 08/2024

Alles sehr gut und ruhig

Lieber Gast
Vielen Dank für Ihre hervorragende Bewertung. Wir freuen uns, dass es Ihnen so gut bei uns gefallen hat.
Wir hoffen, dass wir Sie schon bald wieder bei uns begrüssen dürfen.
Herzliche Grüsse aus Basel
Julia Kölzer
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