Essential by Dorint Basel City (CH) hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 3,689 reviews
:
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (29/01/2024)
Date of experience: 01/2024

The hotel itself is great - clean, quiet and nicely decorated - but the location not the best if you travel from Schweiz (SBB station) and want to see Grossbasel. The Kleinbasel area where this hotel is located is not as nice - but probably a good option if you are visiting the Exhibition halls or arrive to Basel Badischer bahnhof.

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback. It makes us happy to read that you enjoyed staying with us.
We are thankful for your suggestions in order to improve our services. We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
No Public Name
Couple
30-39 years
Reviewed: 2 years ago (29/01/2024)
Date of experience: 01/2024

It was nice.
parking is great, room was clean. Just sad to got twin beds instead of the queen double booked. 90cm bed comforter is to small. nice to get 2 pillow per bed. lack of hygienic plastic bags (2 pieces)

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your rating. We apologize that we could not entirely meet your expectations.
We are keen on learning what you missed - that helps us, to continuously improve our service.
We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (29/01/2024)
Date of experience: 01/2024

Bei unserem nächsten Basel Besuch kommen wir gerne wieder

Lieber Gast
Vielen Dank für Ihren kürzlichen Aufenthalt und Ihre hervorragende Bewertung. Unsere #HotelHelden arbeiten jeden Tag mit viel Leidenschaft für unsere Gäste. Das grösste Kompliment für uns ist, dass Sie das gespürt haben.
Wir hoffen, dass wir Sie schon bald wieder bei uns begrüssen dürfen.
Herzliche Grüsse aus Basel
Julia Kölzer
No Public Name
Business
40-49 years
Reviewed: 2 years ago (29/01/2024)
Date of experience: 01/2024

Overall experience was nice. Room temperature should be controlled.

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your rating. We apologize that we could not entirely meet your expectations.
We are keen on learning what you missed - that helps us, to continuously improve our service.
We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
No Public Name
Business
20-29 years
Reviewed: 2 years ago (29/01/2024)
Date of experience: 01/2024

Really nice and complete breakfast.

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback. It makes us happy to read that you enjoyed staying with us.
We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
No Public Name
Business
40-49 years
Reviewed: 2 years ago (29/01/2024)
Date of experience: 01/2024

Satisfying

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your rating. We apologize that we could not entirely meet your expectations.
We are keen on learning what you missed - that helps us, to continuously improve our service.
We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
No Public Name
Business
30-39 years
Reviewed: 2 years ago (29/01/2024)
Date of experience: 01/2024

Gutes Hotel für die Messe. Schönes Innendesign.

Sehr geehrter Gast
Vielen Dank für Ihren Aufenthalt und Ihre gute Bewertung. Wir freuen uns, dass Sie mit unserem Angebot zufrieden waren.
Noch viel mehr freuen wir uns über Ihre Anregungen - sie zeigen uns, an welchen Punkten wir uns gezielt verbessern können. Vielen Dank, dass Sie uns die Chance hierzu geben.
Wir hoffen, dass wir Sie bald wieder bei uns begrüssen dürfen.
Beste Grüsse aus Basel
Julia Kölzer
No Public Name
Business
50-59 years
Reviewed: 2 years ago (26/01/2024)
Date of experience: 01/2024

Gut

Lieber Gast
Vielen Dank für Ihre hervorragende Bewertung. Wir freuen uns, dass es Ihnen so gut bei uns gefallen hat.
Wir hoffen, dass wir Sie schon bald wieder bei uns begrüssen dürfen.
Herzliche Grüsse aus Basel
Julia Kölzer
No Public Name
Business
50-59 years
Reviewed: 2 years ago (26/01/2024)
Date of experience: 01/2024

I really enjoy my stays at Dorint Basel, the staff are fantastic and they create a friendly and relaxing environment. Thank you for my yoga mat!

Dear guest
Thank you for this great rating. Our #hotelheroes are working passionately on eachs guest's stay - therefore your feedback is our biggest compliment.
We look forward to welcoming you soon again.
Best regards
Julia Kölzer
No Public Name
Business
40-49 years
Reviewed: 2 years ago (26/01/2024)
Date of experience: 01/2024

I had a great experience as an individual and a great experience with Melanie and the team who supported the group reservation and organization of the stay.

Dear guest
Thank you for having chosen our hotel for your stay in Basel and thank you for your positive feedback. It makes us happy to read that you enjoyed staying with us.
We hope that we may soon welcome you again
Sincere regards from Basel
Julia Kölzer
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