Essential by Dorint Köln-Junkersdorf hotel logohotel logo
Public Reviews Score
83%

"Very satisfied"

Based on 2,695 reviews
:
No Public Name
Business
50-59 years
Reviewed: 1 year ago (28/06/2024)
Date of experience: 06/2024

Sehr schönes Hotel, ziemlich Zentral und dafür relativ günstig. Extrem freundliche Mitarbeiter ( sorry, Gendern find ich dumm). Ich komme sicher wieder.

Lieber Gast, vielen Dank für Ihr positives Feedback und die herzlichen Worte. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Ihr Team des Essential by Dorint Köln-Junkersdorf
No Public Name
Business
40-49 years
Reviewed: 1 year ago (28/06/2024)
Date of experience: 06/2024

If you visit football stadium, the place is great regarding to distance,

Dear guest, thank you for your feedback. We are delighted that we were able to provide you with the guest experience that we want for all our guests. We would be delighted to welcome you again. Best regards, your team at Essential by Dorint Köln-Junkersdorf
No Public Name
Family
40-49 years
Reviewed: 1 year ago (26/06/2024)
Date of experience: 06/2024

Sehr serviceorientiertes Personal, uns wurde sehr prompt und freundlich geholfen

Lieber Gast, vielen Dank für Ihre Bewertung. Es freut uns sehr, dass wir Ihnen das Gasterlebnis bereiten konnten, welches wir uns für alle Gäste wünschen. Wir hoffen auf ein baldiges Wiedersehen. Herzliche Grüße, Ihr Team des Essential by Dorint Köln-Junkersdorf
No Public Name
Friends
30-39 years
Reviewed: 2 years ago (25/06/2024)
Date of experience: 06/2024

Overall stay the stay worked out good for what we were doing having the hotel
So close to stadium and tram line was very helpful great wee local pub across the road aswell

Dear guest, thank you for your feedback and the time you have taken. We are very pleased that we were able to meet your expectations. We hope to welcome you back soon. Best regards, your team at Essential by Dorint Köln-Junkersdorf
No Public Name
Alone
50-59 years
Reviewed: 2 years ago (25/06/2024)
Date of experience: 06/2024

Freundlicher Service und sauber,e Zimmer

Lieber Gast, vielen Dank für Ihr Feedback und die Zeit, die Sie sich genommen haben. Es freut uns sehr, dass Sie die Sauberkeit und das Personal positiv bewerten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Ihr Team des Essential by Dorint Köln-Junkersdorf
No Public Name
Family
50-59 years
Reviewed: 2 years ago (25/06/2024)
Date of experience: 06/2024

The room was clean and functional. The noise isolation is very good, we were there after a football match and heard nothing from the room. Breakfast with huge choice, very good. Easy access by tram from city center and close to the stadium. Only small negative point: we had to share the double bed although we had asked for twin beds, we didn't complain to the reception because it was already late.

Dear guest, thank you for your review. We are very pleased that we were able to provide you with the guest experience that we want for all our guests. We hope to welcome you back soon. Best regards, your team at Essential by Dorint Köln-Junkersdorf
No Public Name
Friends
30-39 years
Reviewed: 2 years ago (24/06/2024)
Date of experience: 06/2024

An 8 ... We found also around multumesc ple restaurants. Parking of the hotel was quiet expensive, but I understood was with the hotel at 100% sold out due to Euro 2024.

Dear guest, thank you for your feedback and the time you took. We are very pleased that we were able to meet your expectations and that you had such a pleasant stay. Please note that the underground car park is a public, paid garage. The 24-hour reception will be happy to help you find alternative parking options. We would be delighted to welcome you again. Kind regards, your team at Essential by Dorint Köln-Junkersdorf
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (23/06/2024)
Date of experience: 06/2024

Ich empfehle das Hotel ohne Einschränkung.

Lieber Gast, vielen Dank für Ihr positives Feedback. Es freut uns sehr, dass wir Ihnen das Gasterlebnis bereiten konnten, welches wir uns für alle unsere Gäste wünschen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Ihr Team des Essential by Dorint Köln-Junkersdorf
No Public Name
Friends
20-29 years
Reviewed: 2 years ago (22/06/2024)
Date of experience: 06/2024

Alles super! Zimmer super Betten gut! Tolle lage

Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Haus zu bewerten. Es freut uns sehr, dass Sie sich so wohl bei uns gefühlt haben und hoffen Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Ihr Team des Essential by Dorint Köln-Junkersdorf
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (22/06/2024)
Date of experience: 06/2024

Not great to be honest didn’t sleep well because room air on very poor quality staff not very friendly or helpful ,when I asked at the bar for ice told no !!! When I challenged and said really ? The lady grunted and gave me a very small glass ,not pleasent in her job I’d say as there was a few guests that said the same thing !

Dear guest, thank you for your feedback and the time you have taken. We are very sorry that we were not able to give you the guest experience that we want for all our guests. We thank you for your valuable advice and your open words. This way we learn about points that we can improve. We would be delighted if you would give us another chance to show you that we can do better. Best regards, your team at Essential by Dorint Köln-Junkersdorf
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