Estilo Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 8,462 reviews across 10 portals
:
By Pleșca Marius
Reviewed: 2 years ago (02/11/2024)
Date of experience: 11/2024

Very good with one remark: it will be better for your guests to change the old TV's with smart TV. I couldn't watch netflix or hbo max.

Dear Guest! Thank you for your brief comment. We will take your input about the smart tv into consideration for future renovations. Best Regards, Bence Varga, Front Office Manager
No Public Name
Reviewed: 2 years ago (01/11/2024)
Date of experience: 10/2024

Overall the experience was good. But we did have a few issues, the comfortable chairs in the room were really not sized suitably for the room thus making it cluttered and crowded. When we moved a chair a leg fell off the chair upon our check-in evening and no one was available to fix it until the next day. Very happy to have luggage storage prior to being able to check in! We found the front desk staff to be very pleasant.

Dear Guest! Thank you for taking the time to share your feedback. We're delighted to hear that you had an overall positive experience and that our front desk team made a pleasant impression. We're also glad the luggage storage service was helpful upon your arrival. We sincerely apologize for the inconvenience caused by the chair in your room and the delay in resolving the issue. Your comments regarding the room layout and furniture sizing are appreciated and have been shared with our maintenance and design teams for review. Guest comfort is very important to us, and we’re always looking for ways to improve. We hope to have the opportunity to welcome you back for an even smoother stay in the future. Warm regards, Bence Varga, Front Office Manager
By Kelsey mcilroy
Reviewed: 2 years ago (01/11/2024)
Date of experience: 10/2024

Guest has not commented on review

By Steve
Reviewed: 2 years ago (01/11/2024)
Date of experience: 10/2024

Excellent. Good value hotel in great location. Nice breakfast and friendly staff.

Dear Steve! Thank you for being our guest, highlighting our great location, nice breakfast and friendly staff. Kind Regards, Bence Varga, Front Office Manager
No Public Name
Reviewed: 2 years ago (01/11/2024)
Date of experience: 10/2024

Very good hotel

Dear Guest! We appreciate your kind feedback. Best Regards, Bence Varga, Front Office Manager
By Marie
Reviewed: 2 years ago (31/10/2024)
Date of experience: 10/2024

Very satisfied with our 3 night stay

Dear Marie! Thank you for your brief comment, we are glad to learn that you were satisfied with your stay in our hotel. Best Regards, Bence Varga, Front Office Manager
By Onur
Reviewed: 2 years ago (30/10/2024)
Date of experience: 10/2024

If I will come to Budapest again, for sure, I'll stay at Estilo again. And I'll recommend this hotel to all my friends.

Dear Guest! Thank you for reviewing our services and for your recommendation. Kind Regards, Bence Varga, Front Office Manager
No Public Name
Reviewed: 2 years ago (29/10/2024)
Date of experience: 10/2024

Guest has not commented on review

By Frances Mc Peake
Reviewed: 2 years ago (28/10/2024)
Date of experience: 10/2024

I had an amazing time,the best city break ever. The hotel was central to everything there was a group of eight of us and we all loved it

Dear Frances, Thank you for reviewing our services. Kind Regards, Bence Varga, Front Office Manager
No Public Name
Reviewed: 2 years ago (28/10/2024)
Date of experience: 10/2024

Staff was great. Room was clean but the AC didn’t work or they had none therefore we were really hot ! Hard to get a good night sleep

Dear Guest! Thank you for sharing your feedback with us. We’re delighted to hear that you found our staff friendly and your room clean. We’re very sorry, however, that the air conditioning did not meet your expectations and that this affected your comfort during your stay. A good night’s sleep is so important, and we regret that we fell short. Please know that we are addressing this issue to ensure a better experience for our future guests. We truly appreciate your comments and hope to welcome you back under more comfortable circumstances. Kind Regards, Bence Varga, Front Office Manager
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