By Joanne Armitage
Family
50-59 years
Reviewed:
5 months ago
(25/05/2025)
Date of experience:
05/2025
By Bert en Martine Vannoten
Couple
60-69 years
Reviewed:
5 months ago
(24/05/2025)
Date of experience:
05/2025
No Public Name
Family
30-39 years
Reviewed:
5 months ago
(23/05/2025)
Date of experience:
05/2025
No Public Name
Couple
50-59 years
Reviewed:
5 months ago
(22/05/2025)
Date of experience:
05/2025
No Public Name
Couple
70-79 years
Reviewed:
5 months ago
(22/05/2025)
Date of experience:
05/2025
No Public Name
40-49 years
Reviewed:
5 months ago
(21/05/2025)
Date of experience:
05/2025
No Public Name
Family
70-79 years
Reviewed:
5 months ago
(20/05/2025)
Date of experience:
05/2025
No Public Name
Friends
40-49 years
Reviewed:
5 months ago
(20/05/2025)
Date of experience:
05/2025
No Public Name
Family
50-59 years
Reviewed:
5 months ago
(20/05/2025)
Date of experience:
05/2025
By hainaut
Family
50-59 years
Reviewed:
5 months ago
(18/05/2025)
Date of experience:
05/2025
We couldn’t get the key from the safe which was rather concerning so we tried to find an out of hours number I’m not sure how we did it but we did and the helpful chap told me he would contact someone to come to the apartment , he didn’t say how long it would take and we felt worried.
About 20 mins later a lady arrived and went into the building so we followed and she struggled and couldn’t get the code in so used a key and gave us or envelope with the key . We were very relieved.
The rest of the holiday was perfect .
The apartment was clean & fresh
The beds were made
We have visited before several times and the location is perfect for us to use as a base.
The beds were comfortable the water was always hot .
The appliances were spotless and there was everything we needed apart from a washer .
Thank you for taking the time to share your detailed experience. We’re really sorry for the stress you faced on arrival — not being able to access your key, especially after hours, can understandably be unsettling. That said, we're glad our team was able to assist and get you settled, even if it took a bit of time.
It’s great to hear that the rest of your stay went perfectly and that you continue to enjoy the comfort, cleanliness, and convenience of our apartments. We truly value your loyalty and your kind words about the location and facilities.
We take note of your comment about the lack of a washing machine — while not all our apartments are equipped with one, your feedback helps us consider improvements for future stays.
Looking forward to welcoming you again soon,
Warm regards,