Evancy Vence Les Jardins d'Azur hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 2,224 reviews across 8 portals
:
No Public Name
Family
40-49 years
Reviewed: 4 months ago (23/07/2024)
Date of experience: 07/2024

Very Good. Though it would be great if the restaurant/bar had more activity

By Katrine Torndyb
Family
40-49 years
Reviewed: 4 months ago (22/07/2024)
Date of experience: 07/2024

When I made the booking it said balcony which was the reason we booked, when arrived we got a terrace , we would never had booked knowing this, was told that a balcony was not guaranteed but this was never mentioned before making the booking

Hello

Thank you for taking the time to write to us following your stay.

We are very sorry that the service and facilities were not 100% up to your expectations, and please accept our sincerest apologies.

We want to offer you the best quality of service for your stay, so your feedback is very important to us.

Please do not hesitate to contact the team on site if you encounter this type of incident, they are at your disposal to assist you and ensure that your stay runs as smoothly as possible.

as smoothly as possible.

We take note of your comment.

Once again, we thank you for your comment and hope to regain your trust during your next stay.

Yours faithfully

Evancy Customer Relations Department
No Public Name
Family
50-59 years
Reviewed: 4 months ago (22/07/2024)
Date of experience: 07/2024

Great location! Calm, and good for families.

No Public Name
Alone
50-59 years
Reviewed: 4 months ago (20/07/2024)
Date of experience: 07/2024

en comparaison avec trésor d'opale, ce site à un intérêt différent. on est bien situé pour rayonner dans la région, cependant il faut prendre sa voiture pour aller au resto, au magasin, en ville, et autour de la résidence , il n'y a rien de particulier qui incite à la balade à pied. la dernière fois que j'ai logé dans la région j'étais dans le centre ville de Nice, la prochaine fois je serais à nouveau à distance à pied des points relevés plus haut

Bonjour,

Nous vous remercions d'avoir pris le temps de partager votre avis
N'hésitez pas à solliciter nos équipes avant de réserver qui vous conseillera les visites aux alentours

Excellente journée,
Bien Cordialement,

Aurélie
chargée de relation clientèle
No Public Name
Family
50-59 years
Reviewed: 4 months ago (17/07/2024)
Date of experience: 07/2024

Thanks for anothet great week in Vence.

Hello,

Thank you for this excellent note and for your loyalty.

see you soon in our Azur gardens

Have a nice day,
Yours sincerely

Aurélie
customer relations manager
By Breneol
Couple
50-59 years
Reviewed: 4 months ago (16/07/2024)
Date of experience: 07/2024

Residence bien entretenue jardin magnifique

Bonjour,

Nous vous remercions pour ce retour très positif
Nous sommes ravis que la résidence et ses extérieurs vous aient plu
à bientôt dans nos jardins d'Azur

Excellente journée,
Bien Cordialement,

Aurélie
chargée de relation clientèle
By Cheyenne nya
Family
30-39 years
Reviewed: 4 months ago (14/07/2024)
Date of experience: 07/2024

Nous y allons depuis 3 ans et toujours aussi satisfait. Merci beaucoup au manager également pour ça gentillesse et son accueil. Nous reviendront sans hésitation l’année prochaine.

Les appartements sont super, nous avons bénéficier d’un surclassement et c’était juste PARFAIT. TRÈS GRAND appartement, niveau propretés rien à redire tout est parfait.

Merci beaucoup

Bonjour,

Nous vous remercions à notre tour pour votre confiance et votre fidélité.

Des avis comme le vôtre nous poussent à nous surpasser chaque jour pour la satisfaction de nos clients.

Dans l’attente de vous revoir bientôt, toute l’équipe se joint à moi pour vous souhaiter une excellente journée,

Bien Cordialement,

Aurélie
Chargée de relation clientèle
No Public Name
Family
40-49 years
Reviewed: 4 months ago (13/07/2024)
Date of experience: 07/2024

Perfect stop for a family vacation! We had the opportunity to stay in a bigger appartment than requiered = TOP service. The staff is very friendly & helpful. The parking places (maybe just to small to park comfortably) are also adapted to charge an electric car. The free bus to the city center is a plus!!

No Public Name
Family
40-49 years
Reviewed: 4 months ago (12/07/2024)
Date of experience: 07/2024

The appartment was nice and as we expected. We were very unsatisfied with the noise level due to the appartment being located towards the street and further more there were construction work on the other side of the road with a lot of noise. That meant that we could not use the terrace.

Bonjour,

Nous vous remercions pour votre avis
Nous sommes sincèrement désolés pour la gêne occasionnée indépendante de notre volonté

Excellente journée,
Bien Cordialement,

Aurélie
chargée de relation clientèle
By Erik Furnes
Family
50-59 years
Reviewed: 5 months ago (09/07/2024)
Date of experience: 07/2024

It was just great for everyone!

Hello,

The entire Evancy team joins me in thanking you for taking the time to leave this very positive review of your stay.

We hope to see you soon for another excellent experience.

Have a nice day,

Customer Relations for Evancy
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