Excelsior by Geisel hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 6,321 reviews across 9 portals
:
By CARLOS HERRERA GREEN
Business
60-69 years
Reviewed: 5 days ago (10/06/2025)
Date of experience: 06/2025

In general all OK , we have problem only in the check in , because delay after of 1530PM of the date.

By Axel
Family
50-59 years
Reviewed: 5 days ago (10/06/2025)
Date of experience: 06/2025

Sehr schönes Hotel. Das unmittelbare Umfeld ist aufgrund der Baustellen nicht optimal, aber das Hotel selbst ist toll.

Lieber Axel,

herzlichen Dank für Ihre positive Rückmeldung und das Lob für unser Hotel – das freut uns sehr!

Wir bedauern, dass Sie das aktuelle Umfeld rund um unser Haus als weniger angenehm empfunden haben. Tatsächlich befindet sich das Areal rund um den Münchner Hauptbahnhof derzeit in einer umfassenden Umgestaltung. Die Bauarbeiten sollen das Viertel sowie das direkte Umfeld unseres Hotels künftig deutlich aufwerten und moderner gestalten.

Bis dahin danken wir Ihnen und allen unseren Gästen herzlich für Ihr Verständnis.

Wir würden uns freuen, Sie bei Ihrem nächsten Besuch in München wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Mit freundlichen Grüßen,
Ihr Team des Hotel Exelsior by Geisel
By Thierry Lisak
Family
50-59 years
Reviewed: 5 days ago (10/06/2025)
Date of experience: 06/2025

Alles wunderbar. Vielen Dank

No Public Name
Couple
50-59 years
Reviewed: 5 days ago (10/06/2025)
Date of experience: 06/2025

es war alles super

By Ron
Couple
60-69 years
Reviewed: 6 days ago (09/06/2025)
Date of experience: 06/2025

Very helpful staff at front desk and at breakfast

No Public Name
Family
60-69 years
Reviewed: 1 week ago (08/06/2025)
Date of experience: 06/2025

Older hotel, clean close to most things.

By Blas Gali
Couple
50-59 years
Reviewed: 1 week ago (08/06/2025)
Date of experience: 06/2025

We are extremely impressed with our overall stay. From the cleanliness and security of the room. To the professionals that manned the front desk and maintained the rooms. Thank you, Thank you!!!! Next time we’re in Munich we will definitely stay at your hotel. And we will recommend your hotel to our friends.

By M S W
Couple
70-79 years
Reviewed: 1 week ago (07/06/2025)
Date of experience: 06/2025

We liked our room and stay very much. We did have some initial issues with understanding the coffee maker, but the staff was quite helpful in setting us straight. Our bed was comfortable. If I were to quibble, it would be with the size of the pillows. Two were provided for each side of the bed. One was huge.. just like a dog mattress. The other was so small, it could pass for a throw pillow. For me, the large was too big, the small too small. I did not ask the staff for another one, so perhaps that could have been remedied.

By Karen D.
Family
50-59 years
Reviewed: 1 week ago (07/06/2025)
Date of experience: 06/2025

Great

Dear Karen,

Thank you very much for your kind review. We are delighted to hear that you had a great stay with us and appreciate your positive feedback.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
No Public Name
Group
70-79 years
Reviewed: 1 week ago (06/06/2025)
Date of experience: 06/2025

It was a pleasure to stay at the Hotel Geisel.

Thank you very much for your kind review. We are delighted to hear that you we could provide a pleasent stay and appreciate your positive feedback.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
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