Excelsior by Geisel hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 9,252 reviews across 10 portals
:
By Susanne Brunschweiler
Couple
70-79 years
Reviewed: 4 days ago (17/05/2025)
Date of experience: 05/2025

Schade war, dass am ersten Tag unser Zimmer abends um 16.30 Uhr noch nicht gereinigt war.

No Public Name
Alone
20-29 years
Reviewed: 4 days ago (17/05/2025)
Date of experience: 05/2025

Overall, I have a nice stay at hotel, thank you so much!

Thank you very much for your kind review. We are delighted to hear that you had a pleasant stay with us and appreciate your positive feedback.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich,
The Hotel Excelsior by Geisel Team
By Mosher
Couple
60-69 years
Reviewed: 5 days ago (16/05/2025)
Date of experience: 05/2025

It was a great place to stay Near the train station and not far from the centre of old munich Where there is a lot to see and do Hop on and off buses within a 5 min walk!
Awesome breakfast buffet at the hotel
My only negative was the hotel staff was amazing and told us that they could arrange a taxi to the airport The fixed rate was supposed to be $105 euros Taxi picked us up promptly but when it came time to pay he had put the meter on and charge us $20 euro more That was the only downside of our whole stay in Munich

Dear Mosher,

Thank you very much for your wonderful feedback on your stay with us. We are very pleased that you enjoyed the central location of our hotel near the train station and the proximity to the old town of Munich. It's great to hear that you were able to enjoy the many sights and activities in the area. We also appreciate your praise for our varied breakfast buffet.

We are sorry to hear that there was an inconvenience with the cab to the airport. We normally work with fixed rates and it is unfortunate that the driver activated the taximeter. We will clarify this incident with the cab company in order to avoid such misunderstandings in the future.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich,
The Hotel Excelsior by Geisel Team
No Public Name
Business
40-49 years
Reviewed: 6 days ago (15/05/2025)
Date of experience: 05/2025

Sehr freundliches Personal, tolle Lage, super Service

Vielen herzlichen Dank für Ihre freundliche Bewertung! Es freut uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten und mit unserem Personal sowie der Lage unseres Hotels zufrieden waren.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,
Ihr Team des Hotel Excelsior by Geisel
By Rick H
Couple
70-79 years
Reviewed: 1 week ago (14/05/2025)
Date of experience: 05/2025

Perfect location for a Munich vacation. Close to trains and old town.

Dear Rick,

Thank you very much for your kind review regarding the central location of our hotel. We are delighted to hear that you had a pleasant stay with us and appreciate your positive feedback.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich,
The Hotel Excelsior by Geisel Team
No Public Name
Couple
80+ years
Reviewed: 1 week ago (13/05/2025)
Date of experience: 05/2025

Klein und fein alles in Ordnung

Vielen herzlichen Dank für Ihre freundliche Bewertung! Es freut uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,
Ihr Team des Hotel Excelsior by Geisel
By Sophia
Family
30-39 years
Reviewed: 1 week ago (12/05/2025)
Date of experience: 05/2025

Very well response staff to settle all my emails enquiries before I make the reservation. Front desk staff (especially junior guys) are very helpful. The breakfast are awesome.

Dear Sophia,

It is wonderful to hear that our team answered your email enquiries quickly and comprehensively. We are delighted that you found the service provided by our young reception staff helpful.
We very much appreciate your praise for our breakfast and the excellent value for money.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich,
The Hotel Excelsior by Geisel Team
No Public Name
Friends
60-69 years
Reviewed: 1 week ago (12/05/2025)
Date of experience: 05/2025

Sehr angenehmer Aufenthalt

Vielen herzlichen Dank für Ihre freundliche Bewertung! Es freut uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,
Ihr Team des Hotel Excelsior by Geisel
By Abdullah Alhajri
Family
50-59 years
Reviewed: 1 week ago (12/05/2025)
Date of experience: 05/2025

Great and comfortable Hotel in Munich with very friendly and helpful staff, I stay here when ever its possible, nothing to complain about. Many thanks for Mr.Ahmed Abdulrahim in the reception and all the team.

Dear Mr. AlHajri,

Thank you for your wonderful review! We are very pleased to hear that you enjoyed your stay with us and particularly highlight the friendliness and helpfulness of our team. It's great to know that you enjoyed your stay with us and visit us every chance you get.

Your positive feedback is a great motivation for our whole team and we will of course pass on these kind words. We look forward to hopefully welcoming you back soon!

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

Best regards from Munich,
The Hotel Excelsior by Geisel Team
By Engelfried
Alone
50-59 years
Reviewed: 1 week ago (12/05/2025)
Date of experience: 05/2025

Sehr schönes Hotel, freundliches Personal, sehr sauber

Liebe Frau Engelfried,

vielen herzlichen Dank für Ihrewundervolle 100% Bewertung! Es freut uns sehr, dass Sie mit unserem Personal sowie der Sauberkeit in unserem Hotel zufrieden waren.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,
Ihr Team des Hotel Excelsior by Geisel
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