Excelsior by Geisel hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 6,599 reviews across 9 portals
:
No Public Name
Couple
70-79 years
Reviewed: 6 days ago (04/11/2025)
Date of experience: 11/2025

Alles zu unserer Zufriedenheit.

Lieber Gast,

vielen herzlichen Dank für Ihre freundliche Bewertung! Es freut uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,

Ihr Team des Hotel Excelsior by Geisel
By boehlerk
Friends
60-69 years
Reviewed: 1 week ago (03/11/2025)
Date of experience: 10/2025

We loved this hotel! The service of the staff, especially at the front desk, was great. The room was a little small, but since we didn't spend much time in it, it didn't matter to us. The shower was wonderful! We also loved the location. It was very close to the train station and to the sites we were interested in, especially the Old Town area. Would definitely stay here again!

Dear boehlerk,

Thank you so much for your wonderful review and for taking the time to share your positive impressions with us.

We are delighted to read that you enjoyed your stay with us, especially highlighting our service and the friendliness of our reception team, and that you were completely satisfied with the cleanliness and comfort of your room. We greatly appreciate your praise for our central location in the immediate vicinity of the main train station and the Old Town, it's wonderful to hear that you found the area ideal for your activities.

We are also pleased that you were impressed by the amenities of your room, particularly the shower, as well as the overall atmosphere of our hotel. Ensuring that the room suited your needs is very important to us.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
By Maria Rinaldi
Business
50-59 years
Reviewed: 1 week ago (03/11/2025)
Date of experience: 10/2025

Always a great experience

Dear Mrs. Rinaldi,

Thank you very much for your kind review. We are delighted to hear that you had a great stay with us and appreciate your positive feedback.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
No Public Name
Family
60-69 years
Reviewed: 1 week ago (03/11/2025)
Date of experience: 11/2025

El wifi no funciono bien

Dear Guest,

Thank you very much for your kind review. We are delighted to hear that you had a pleasant stay with us and appreciate your positive feedback.

We sincerely apologize for the inconvenience caused by the Wi-Fi connection. Your feedback is extremely valuable to us as it helps us identify areas for improvement and implement solutions to prevent similar issues in the future.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
No Public Name
Family
40-49 years
Reviewed: 1 week ago (03/11/2025)
Date of experience: 11/2025

Eccellente, posizione strategica.

Dear Guest,

Thank you very much for your kind review. We are delighted to hear that you had a pleasant stay with us and appreciate your positive feedback.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
By Nikos
Family
Reviewed: 1 week ago (03/11/2025)
Date of experience: 10/2025

Sehr gut!

Lieber Nikos,

vielen herzlichen Dank für Ihre freundliche Bewertung! Es freut uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,

Ihr Team des Hotel Excelsior by Geisel
By Annegret Wegmann
Friends
50-59 years
Reviewed: 1 week ago (03/11/2025)
Date of experience: 11/2025

Das gesamte Personal war super freundlich, kompetent und zuvorkommend. Keine Wünsche offen!!! Das Zimmer ist im schönen bayrischen Landhausstil. Die Betten sind sehr gut. Das Badezimmer ist top top sauber, allerdings extrem klein. Da wir zum Städtetrip da waren und nicht zum Wellnessurlaub, passte es dennoch.
Die Lage des Hotels ist absolut genial. Nahe dem prallen Leben der Großstadt und doch ruhig. Parkhauspartnerschaft mit 15 Euro pro Tag bestens.
Frühstück reichhaltig und gut. Solide und vollkommen ausreichend, wenn auch nicht ‚grandios‘.
Besten Dank. Immer wieder!

Liebe Frau Wegmann,

vielen herzlichen Dank für Ihre wunderbare Bewertung! Es freut uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,

Ihr Team des Hotel Excelsior by Geisel
No Public Name
Business
50-59 years
Reviewed: 1 week ago (01/11/2025)
Date of experience: 10/2025

Wie immer einwandfrei

Lieber Gast,

herzlichen Dank für Ihre erneute positive Rückmeldung und Ihre lobenden Worte zu Ihrem Aufenthalt bei uns.

Es freut uns sehr, dass Sie auch dieses Mal mit Zimmer, Sauberkeit und Service wieder vollumfänglich zufrieden waren. Ihr Vertrauen und Ihre Treue bedeuten unserem gesamten Team viel und sind für uns die schönste Bestätigung.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,

Ihr Team des Hotel Excelsior by Geisel
No Public Name
Group
60-69 years
Reviewed: 1 week ago (31/10/2025)
Date of experience: 10/2025

In addition to the great location, service and cleanliness, the atmosphere created by the staff is one of warmth, hospitality and friendliness.

Dear Guest,

Thank you very much for your wonderful review. We are delighted to hear that you had a pleasant stay with us and appreciate your positive feedback.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
By Ruth
Alone
50-59 years
Reviewed: 1 week ago (31/10/2025)
Date of experience: 10/2025

Small room and small bed. Nice bathroom

Dear Ruth,

Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent stay with us did not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced.

Certainly, we strive to provide all our guests with a comfortable and enjoyable stay, and we regret that we fell short in your case. Your comments have been taken very seriously. We have already shared your feedback with the appropriate departments to ensure this does not happen again in the future.

We appreciate your feedback, as it helps us to continuously improve. Thank you again for bringing this to our attention. We would be delighted to have the opportunity to welcome you again and provide you with a much-improved hotel experience next time. Please feel free to call us at +49 (0) 89 55137 8193 or book online at www.excelsior-hotel.de using the booking code LOYALTY to enjoy a 10% discount on a future reservation.

Best regards from Munich,

The Hotel Excelsior by Geisel Team
Back to Top CERTIFICATE what's this?