Excelsior by Geisel hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 6,787 reviews across 9 portals
:
By Janet landman
Family
50-59 years
Reviewed: 1 week ago (03/01/2026)
Date of experience: 01/2026

Mooi hotel, goede locatie dicht bij het winkel gebied, goede sfeer, geweldig service gericht personeel! Bedden zijn goed! In de kamers is overal in voorzien. Zeker het terugkomen waard!

Dear Janet Landman,

Thank you so much for your wonderful review and kind words about your stay with us.

We are delighted to read that you were impressed by our hotel's central location, the pleasant atmosphere, and the room amenities. We especially appreciate your praise of our service team, who are always dedicated to ensuring our guests have an unforgettable stay.

The fact that you felt comfortable in our beds and described your stay as a complete success is the greatest compliment we could receive. We truly value your positive feedback and your willingness to recommend our hotel.
We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
No Public Name
Family
40-49 years
Reviewed: 2 weeks ago (02/01/2026)
Date of experience: 12/2025

great location, clean, bavarian style

Dear Guest,

Thank you so much for taking the time to review your stay with us.

We are delighted to read that you particularly appreciated our central location, the cleanliness, and the Bavarian style of our hotel. Your positive feedback regarding the room and service is also a valuable affirmation for our entire team.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
By Felix
Couple
30-39 years
Reviewed: 2 weeks ago (02/01/2026)
Date of experience: 12/2025

Excellent experience overall, with enthusiastic young chaps at the reception. Bedding has been very comfortable and rooms are cozy and nicely decorated too. Beautiful Christmas decorations at the front door and in the lobby. Wifi has been weak and patchy in some rooms, especially near the hotel next door.

Dear Felix,

Thank you so much for your wonderful feedback and excellent review of your stay with us.

We are delighted to read that you felt completely at ease during your stay. We especially appreciate your kind words about our reception team, our rooms, and the comfort of our beds. We will also gladly pass on your appreciation for the festive Christmas decorations in the entrance area and lobby to our team.

Regarding your feedback about the Wi-Fi connection, we apologize for any inconvenience you experienced. Your feedback is very helpful in making improvements and ensuring an even more pleasant stay for our guests.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
By Chi Cheng Shen
Couple
30-39 years
Reviewed: 2 weeks ago (02/01/2026)
Date of experience: 01/2026

friendly

Dear Chi Cheng Shen,

It is wonderful to hear that you particularly appreciated the friendliness you experienced during your stay at our hotel.

We also greatly value your excellent reviews for the room, cleanliness, and service. Your positive feedback is a valuable affirmation for our entire team, who work diligently every day to ensure our guests have a pleasant stay.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
No Public Name
Couple
60-69 years
Reviewed: 2 weeks ago (01/01/2026)
Date of experience: 12/2025

Exceptionally wonderful!

Dear Guest,

Thank you so much for your exceptionally positive feedback and the excellent rating of your stay with us.

We are delighted that you were completely satisfied and that you rated the room, cleanliness, and our service so highly. Your appreciation is a valuable confirmation for the entire team of our daily commitment to the well-being of our guests.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
By Bower
Family
50-59 years
Reviewed: 2 weeks ago (29/12/2025)
Date of experience: 12/2025

Excellent hotel and staff. Location was perfect for our needs.

Dear Mr. Bower,

Thank you very much for your excellent review and positive feedback regarding your stay with us.

We are delighted that you were completely satisfied with our team and the hotel. It is especially gratifying to hear that our location perfectly suited your needs and that you have such fond memories of the rooms, the cleanliness, and the service.

Your praise is a valuable motivation for our entire team and reinforces our daily commitment to providing our guests with the best possible stay.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
No Public Name
Couple
30-39 years
Reviewed: 2 weeks ago (29/12/2025)
Date of experience: 12/2025

The hotel has an excellent location in the heart of Munich, right next to the train station. The rooms are great, combining a modern and classic style.

Dear Guest,

It is wonderful to read that you highlighted the exceptional location of our hotel in the heart of Munich, directly adjacent to the main train station. We are also delighted by your positive feedback regarding the rooms – your appreciation for their furnishings, modern amenities, and classic ambiance is invaluable to our team.

We also extend our sincere thanks for your praise of the cleanliness and the high rating of the rooms. We take your assessment of our service seriously and see it as an incentive to continuously improve our processes and offerings.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
No Public Name
Alone
50-59 years
Reviewed: 2 weeks ago (28/12/2025)
Date of experience: 12/2025

Es hat alles gepasst und ich habe mich wieder sehr wohl gefühlt.
Besonders die beiden Concierges sind überaus freundlich und hilfsbereit.

Sehr geehrter Gast,

vielen Dank für Ihr wunderbares Feedback und Ihre hervorragende Bewertung.

Wir freuen uns sehr, dass Sie sich bei uns wieder rundum wohlgefühlt haben und alles Ihren Erwartungen entsprochen hat. Besonders freuen wir uns über Ihr Lob für die Freundlichkeit und Hilfsbereitschaft unserer Concierges. Selbstverständlich werden wir dies gerne an unsere Kollegen weitergeben, denn Ihre Anerkennung ist eine große Motivation für unser Team.

Ihre ausgezeichneten Bewertungen für Zimmer, Sauberkeit und Service bestätigen uns und spornen uns an, weiterhin unser Bestes für das Wohlbefinden unserer Gäste zu geben.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,

Ihr Team des Hotel Excelsior by Geisel
No Public Name
Couple
70-79 years
Reviewed: 2 weeks ago (28/12/2025)
Date of experience: 12/2025

Sehr gute, zentrale Lage

Lieber Gast,

herzlichen Dank für Ihre freundliche Rückmeldung und die ausgezeichneten Bewertungen Ihres Aufenthalts.

Es freut uns sehr, dass Sie besonders unsere zentrale Lage schätzen und auch mit den Zimmern, dem Service sowie der Sauberkeit rundum zufrieden waren. Ihr positives Feedback ist für unser gesamtes Team eine wertvolle Motivation und bestätigt unser Engagement für das Wohl unserer Gäste.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München

Ihr Team des Hotel Excelsior by Geisel
No Public Name
Family
70-79 years
Reviewed: 2 weeks ago (28/12/2025)
Date of experience: 12/2025

Ein Zimmer mit Bad waren für uns 518 und 519 sehr wichtig gewesen. Eine nostalgische Atmosphäre hat mir besonders gut gefallen. Ein kleines Manko war, dass das Glas (im Kühlschrank) zu klein war.

Liebe/r Gast,

vielen herzlichen Dank für Ihre freundliche Bewertung! Es freut uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,

Ihr Team des Hotel Excelsior by Geisel
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