Excelsior by Geisel hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 8,602 reviews across 10 portals
:
No Public Name
Couple
50-59 years
Reviewed: 2 weeks ago (15/12/2024)
Date of experience: 12/2024

I was satisfied. Although it appeared to not be in the best immediate neighborhood, the proximity to attractions was excellent. The proximity to the Hbf was a welcomed feature.

Dear Guest,

thank you so much for your review! We are very pleased to hear that you had an enjoyable stay at our central hotel.

And if you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards

EXCELSIOR by Geisel and the entire team
By Jeff
Couple
50-59 years
Reviewed: 2 weeks ago (15/12/2024)
Date of experience: 12/2024

Wonderful experience. Room was spacious. Loved the bathroom

Dear Jeff,

thank you so much for your 100% review! We are very pleased to hear that you had such a wonderful experience at our hotel.

If you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards

EXCELSIOR by Geisel and the entire team
By Pam
Group
50-59 years
Reviewed: 2 weeks ago (15/12/2024)
Date of experience: 12/2024

We love staying here.

Dear Pam,

thank you so much for your positive review! We are very pleased to hear that you loved to stay at our hotel.

And if you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards

EXCELSIOR by Geisel and the entire team
By Fionnghuala Mckiernan
Couple
20-29 years
Reviewed: 2 weeks ago (14/12/2024)
Date of experience: 12/2024

The Classic Junior suite was over the top for our expectations. It was beautiful, warm, and a comfortable safe haven to return to after a long day of exploring the city. The mini bar was small but sufficient for our needs, there was no iron in the room but it was provided when requested. I have no complaints about the room or staff. However, I was disappointed to find on the night of our arrival that the restaurant was full for the duration our stay and there was no availability for dinner. It is my belief that if a restaurant expects to be busy during a period of scheduled events or if reservations are piling up, that a pre-stay email should be sent to guests requesting a reservation be made or at least notice of unavailability be put out. The hotel we next stayed at did exactly this, and many hotels I have worked in have done this also, so I was very surprised to hear from the Vinothek host that there was no availability for us to make a reservation during our stay. Other than this slight disappointment the hotel was exceptional and it will be difficult to match the experience we had in any other hotel on our travels. Thank you to all the team.

Dear Fionnghuala Mckiernan ,

thank you so much for your posititve detailed review! We are very pleased to hear that you had an enjoyable stay at our Junior Suite Classic.
We are sorry to hear that there was no availability in our restaurant during your stay.
We kindly ask you to make a reservation in our Vinothek by Geisel next time before your stay, so that you have a guaranteed reservation.

We would be so happy to welcoming you again at our hotel.

If you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards

EXCELSIOR by Geisel and the entire team
By Gary Wills
Couple
80+ years
Reviewed: 2 weeks ago (14/12/2024)
Date of experience: 12/2024

Lovely hotel, friendly staff. Close proximity to station a big plus.

Dear Mr. Wills,

thank you so much for your positive review! We are very pleased to hear that you were happy with our hotel and our staff!

And if you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards

EXCELSIOR by Geisel and the entire team
No Public Name
Couple
60-69 years
Reviewed: 2 weeks ago (13/12/2024)
Date of experience: 12/2024

Très bien chambre et personnel très sympathique et très professionnel

Dear Guest,

thank you so much for your positive review! We are very pleased to hear that you were happy with our staff and your room during your stay with us.

If you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards

EXCELSIOR by Geisel and the entire team
By Dieter Ruf
Couple
40-49 years
Reviewed: 2 weeks ago (13/12/2024)
Date of experience: 12/2024

Ein sehr schönes Hotel an sehr guter Lage. Die Einrichtung ist sehr stilvoll und bequem.

Lieber Herr Ruf,

vielen herzlichen Dank für Ihre wunderbare Bewertung! Es freut uns sehr zu hören, dass Sie mit unsere Hotel und der Lage zufrieden waren.

Sollten Sie wieder nach München kommen, bei uns sind Sie herzlich willkommen. Reservierungen nehmen wir gerne unter der Telefonnummer +49 (0) 89 5513 7193 entgegen.

Oder buchen Sie ganz einfach online: https://www.excelsior-hotel.de.
Nutzen Sie dazu Ihren Buchungscode: LOYALTY und sparen Sie 10%.
Gerne dürfen Sie uns weiterempfehlen und den Code an Freunde und Bekannte weitergeben.

Geben Sie dazu den Code einfach im Buchungsprozess ein oder nennen Sie Ihren Code bei Ihrer telefonischen Reservierung.

Wir freuen uns auf ein Wiedersehen.

Beste Grüße
Excelsior by Geisel und das gesamte Team

No Public Name
Couple
50-59 years
Reviewed: 2 weeks ago (12/12/2024)
Date of experience: 12/2024

Ein gutes Hotel in toller Lage.

Lieber Gast,

vielen herzlichen Dank für Ihre Bewertung! Es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt bei uns hatten und mit der zentralen Lage unseres Hotels zufrieden waren.

Und sollten Sie wieder nach München kommen, bei uns sind Sie herzlich willkommen. Reservierungen nehmen wir gerne unter der Telefonnummer +49 (0) 89 5513 7193 entgegen.

Oder buchen Sie ganz einfach online: https://www.excelsior-hotel.de.
Nutzen Sie dazu Ihren Buchungscode: LOYALTY und sparen Sie 10%.
Gerne dürfen Sie uns weiterempfehlen und den Code an Freunde und Bekannte weitergeben.

Geben Sie dazu den Code einfach im Buchungsprozess ein oder nennen Sie Ihren Code bei Ihrer telefonischen Reservierung.

Wir freuen uns auf ein Wiedersehen.

Beste Grüße
Excelsior by Geisel und das gesamte Team

By Mark Eschen
Couple
50-59 years
Reviewed: 2 weeks ago (11/12/2024)
Date of experience: 12/2024

Great service, smart appearance and convenient location.

Dear Mr. Eschen,

thank you so much for your wonderful review! We are very pleased to hear that you had an enjoyable stay with us and that you were happy with our service.

And if you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards

EXCELSIOR by Geisel and the entire team
No Public Name
Couple
70-79 years
Reviewed: 2 weeks ago (11/12/2024)
Date of experience: 12/2024

Gut
Zimmer ein bisschen kalt.

Lieber Gast,

vielen herzlichen Dank für Ihre Bewertung! Es freut uns sehr, dass Sie sich Zeit für Ihre Bewertung genommen haben.
Wir bedanken uns ebenfalls für Ihre Rückmeldung, dass Sie das Zimmer für zu kalt empfunden haben.
Dies werden wir selbstverständlich an unsere Kollegen weitergeben.

Und sollten Sie wieder nach München kommen, bei uns sind Sie herzlich willkommen. Reservierungen nehmen wir gerne unter der Telefonnummer +49 (0) 89 5513 7193 entgegen.

Oder buchen Sie ganz einfach online: https://www.excelsior-hotel.de.
Nutzen Sie dazu Ihren Buchungscode: LOYALTY und sparen Sie 10%.
Gerne dürfen Sie uns weiterempfehlen und den Code an Freunde und Bekannte weitergeben.

Geben Sie dazu den Code einfach im Buchungsprozess ein oder nennen Sie Ihren Code bei Ihrer telefonischen Reservierung.

Wir freuen uns auf ein Wiedersehen.

Beste Grüße
Excelsior by Geisel und das gesamte Team

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