Excelsior by Geisel hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 6,602 reviews across 9 portals
:
No Public Name
Alone
30-39 years
Reviewed: 1 year ago (14/08/2024)
Date of experience: 08/2024

Sehr freundliches Personal, schönes Zimmer!

Liebe Frau Albach,

vielen Dank für Ihre nette Rückmeldung! Es freut uns sehr, dass Ihnen unser freundliches Personal und das schöne Zimmer gefallen haben.

Sollten Sie wieder nach München kommen, bei uns sind Sie herzlich willkommen. Reservierungen nehmen wir gerne unter der Telefonnummer +49 (0) 89 5513 7193 entgegen.

Oder buchen Sie ganz einfach online: https://www.excelsior-hotel.de.
Nutzen Sie dazu Ihren Buchungscode: LOYALTY und sparen Sie 10%.
Gerne dürfen Sie uns weiterempfehlen und den Code an Freunde und Bekannte weitergeben.

Geben Sie dazu den Code einfach im Buchungsprozess ein oder nennen Sie Ihren Code bei Ihrer telefonischen Reservierung.

Wir freuen uns auf ein Wiedersehen.

Beste Grüße
Excelsior by Geisel und das gesamte Team

No Public Name
Family
60-69 years
Reviewed: 1 year ago (14/08/2024)
Date of experience: 08/2024

Wonderful hotel, convenient location.

Dear Mr Narasimhan,

thank you so much for your kind feedback! We are thrilled to hear that you enjoyed our wonderful hotel and its convenient location.

And if you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards

EXCELSIOR by Geisel and the entire team
No Public Name
Family
40-49 years
Reviewed: 1 year ago (14/08/2024)
Date of experience: 08/2024

It was nice stay.

Dear Ms Koiv,

thank you for your feedback. We’re delighted to hear that you had a nice stay with us.

And if you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards

EXCELSIOR by Geisel and the entire team
By Rita
Couple
50-59 years
Reviewed: 1 year ago (14/08/2024)
Date of experience: 08/2024

Room was very comfortable and bathroom was very spacious. Only feedback was the pillows as they were quite large and soft and there was no option for a smaller firmer pillow. The location of hotel was fantastic easy walk into town and right next to the central station

Dear Ms Kallas,

thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our fantastic location and found the rooms comfortable and well-equipped.

We apologize for the inconvenience regarding the pillows. If you have any specific preferences or needs during your stay, please don’t hesitate to ask at the reception.
We would be happy to provide alternative pillow options to ensure your comfort.

And if you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards

EXCELSIOR by Geisel and the entire team
By sascha
Family
40-49 years
Reviewed: 1 year ago (13/08/2024)
Date of experience: 07/2024

We had to stay close to the main railway station and found the hotel doing a little research. its a perfect place to stay when in munich, central, clean, friendly, breakfast was amazing!

Dear Mr Peuckert,

thank you for your kind review! We're delighted that you found our hotel through your research and enjoyed your stay with us. It's great to hear that you appreciated our central location, cleanliness, friendly service, and amazing breakfast. We look forward to welcoming you back on your next visit to Munich.

You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards

EXCELSIOR by Geisel and the entire team
By Beatriz
Family
60-69 years
Reviewed: 1 year ago (13/08/2024)
Date of experience: 08/2024

EXCELLENT! I loved the professionalism of the staff, the fact that I could really control the room temperature, that the room was quiet (as I had requested), the nice bathtub, the location-close to the REWE and the train station, that the room key was easy to use, the comfortable bed, and the cleanliness of the room. The bonus was having a bathrobe and slippers, to boot! THANK YOU.

Dear Ms Remark,

thank you so much for your excellent review! We're delighted to hear that you appreciated the professionalism of our staff, the ability to control the room temperature, the quiet room, and the convenient location. It's great to know that you enjoyed the bathtub, comfortable bed, and the cleanliness of the room, along with the added bonus of a bathrobe and slippers. We're thrilled that your stay was so positive, and we look forward to welcoming you back in the future. Thank you once again

And if you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards

EXCELSIOR by Geisel and the entire team
By Konsul Hans-Jürgen Bösch, Repu..
Business
70-79 years
Reviewed: 1 year ago (13/08/2024)
Date of experience: 08/2024

Es war wie immer, ein sehr angenehmer Aufenthalt.

Sehr geehrter Herr Konsul,

vielen Dank für Ihre Rückmeldung. Es freut uns sehr, dass Sie erneut einen angenehmen Aufenthalt bei uns hatten. Wir schätzen Ihr Vertrauen und freuen uns, Sie bald wieder bei uns begrüßen zu dürfen.

Wir freuen uns auf ein Wiedersehen.

Beste Grüße
Excelsior by Geisel und das gesamte Team

No Public Name
Alone
80+ years
Reviewed: 1 year ago (13/08/2024)
Date of experience: 08/2024

Das Hotel gefällt mir sehr gut.Die Lage ist für mich als Bahnfahrerin perfekt.Sie sehen an meinen Kreuzen dass ich sehr zufrieden bin.

Liebe Frau Polchau,

vielen herzlichen Dank für Ihre Bewertung! Es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt bei uns hatten.

Sollten Sie wieder nach München kommen, bei uns sind Sie herzlich willkommen. Reservierungen nehmen wir gerne unter der Telefonnummer +49 (0) 89 5513 7193 entgegen.

Oder buchen Sie ganz einfach online: https://www.excelsior-hotel.de.
Nutzen Sie dazu Ihren Buchungscode: LOYALTY und sparen Sie 10%.
Gerne dürfen Sie uns weiterempfehlen und den Code an Freunde und Bekannte weitergeben.

Geben Sie dazu den Code einfach im Buchungsprozess ein oder nennen Sie Ihren Code bei Ihrer telefonischen Reservierung.

Wir freuen uns auf ein Wiedersehen.

Beste Grüße
Excelsior by Geisel und das gesamte Team

By Fitzgerald
Couple
50-59 years
Reviewed: 1 year ago (12/08/2024)
Date of experience: 08/2024

Overall a good experience, staff were super friendly and very helpful just a few things to improve on.
1. Free bottles water supplied would be good even if it’s filtered tap in a reusable glass bottle. Sinks are so small you can’t get a bottle under the tap to refill .
2. The towels are thin and very worn definitely need to be upgraded .
3. Ensure all lights are working our wardrobe lights were not .

Dear Mr. Fitzgerald,

thank you for your valuable feedback! We’re glad to hear that you had a good overall experience and found our staff friendly and helpful. We appreciate your suggestions.
Your input is important to us, and we will take it into account as we work to improve our services. Thank you again for sharing your thoughts.

thank you so much for your review! We are very pleased to hear that you had an enjoyable stay with us.

And if you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards

EXCELSIOR by Geisel and the entire team
By Sandra Post
Family
50-59 years
Reviewed: 1 year ago (11/08/2024)
Date of experience: 08/2024

Very nice hotel, very friendly staff and superb location

Dear Ms Post,

thank you for your kind words! We’re delighted to hear that you enjoyed our hotel, the friendly staff, and the superb location.

If you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 5513 7193.

Or simply book online: https://www.excelsior-hotel.de.
Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards

EXCELSIOR by Geisel and the entire team
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