Excelsior by Geisel hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 6,820 reviews across 9 portals
:
By Antonino Sciarrino
Business
50-59 years
Reviewed: 3 months ago (06/11/2025)
Date of experience: 11/2025

Very comfortable stay in great style.

Dear Antonino Sciarrino,

We are delighted to read that you enjoyed a particularly comfortable stay with us and appreciated our stylish ambiance.

Your positive feedback regarding cleanliness, the rooms, and our service motivates us as a team and shows us that we have met our standards for quality and hospitality.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
No Public Name
Business
50-59 years
Reviewed: 3 months ago (06/11/2025)
Date of experience: 11/2025

Sehr gut, nettes, zuvorkommend Personal.

Lieber Gast,

herzlichen Dank für Ihre freundliche Bewertung und Ihre lobenden Worte zu Ihrem Aufenthalt in unserem Haus.

Es freut uns sehr zu lesen, dass Sie mit der Freundlichkeit und Hilfsbereitschaft unseres Teams besonders zufrieden waren. Ebenso schätzen wir Ihre positive Rückmeldung zu Zimmer, Sauberkeit und Service sehr. Ihre Wertschätzung bestätigt unser tägliches Engagement für das Wohlbefinden unserer Gäste.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,

Ihr Team des Hotel Excelsior by Geisel
By Yusuf Pratama
Business
30-39 years
Reviewed: 3 months ago (06/11/2025)
Date of experience: 11/2025

Very beautiful room!

Dear Yusuf Pratama,

Thank you so much for your kind review and for taking the time to share your impressions with us.

We are delighted that you enjoyed your room so much and were completely satisfied with both the cleanliness and our service. Your positive feedback is a great motivation for our team and confirms our daily commitment to the well-being of our guests.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
No Public Name
Family
60-69 years
Reviewed: 3 months ago (05/11/2025)
Date of experience: 11/2025

Great

Dear Guest,

Thank you very much for your positive review.

We are delighted that you were so satisfied with your stay, the room, the cleanliness, and our service.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
By Pepe
Business
50-59 years
Reviewed: 3 months ago (05/11/2025)
Date of experience: 11/2025

Alles sehr gut. Gute Lage, sehr gutes Personal - von Empfang (Hr. Joso äußerst zuvorkommend und freundlich) bis zum Frühstücksservice.

Dear Pepe,

Thank you so much for your positive review and kind words about your stay at our hotel.

We are delighted to hear that you were completely satisfied with our hotel's location, the cleanliness of the rooms, and the service. We especially appreciate your praise for our team, your highlighting of the reception and breakfast service is very motivating and confirms our daily commitment to our guests.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
By Anja Bölk
Family
50-59 years
Reviewed: 3 months ago (05/11/2025)
Date of experience: 10/2025

Gemütliches und zentral gelegenes Hotel in Bahnhofsnähe, sehr zuvorkommende und sehr höfliche ,empathische MitarbeiterInnen im Hotel ! Wir kommen gern wieder:-)

Liebe Anja Bölk,

es ist uns eine große Freude zu erfahren, dass Sie Ihren Aufenthalt bei uns so genossen haben.

Ihr besonderes Lob für die freundliche, hilfsbereite und empathische Art unseres Teams motiviert uns sehr und zeigt, dass wir unseren Anspruch an Gastlichkeit verwirklichen. Schön, dass Sie auch die zentrale Lage unseres Hauses sowie die Sauberkeit und den Komfort der Zimmer schätzen konnten.

Wir schätzen Ihr positives Feedback und die Bereitschaft, unser Hotel weiterzuempfehlen, sehr.
Ihr Wunsch, wiederzukommen, erfüllt uns mit Freude.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,

Ihr Team des Hotel Excelsior by Geisel
No Public Name
Couple
70-79 years
Reviewed: 3 months ago (04/11/2025)
Date of experience: 11/2025

Alles zu unserer Zufriedenheit.

Lieber Gast,

vielen herzlichen Dank für Ihre freundliche Bewertung! Es freut uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten.

Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen! Nutzen Sie hierfür gern den Code LOYALTY für Ihre nächste Buchung um 10% zu sparen und kontaktieren Sie uns telefonisch unter +49 (0) 89 55137 8193 oder buchen Sie online unter: www.excelsior-hotel.de

Wir freuen uns auf ein baldiges Wiedersehen.

Mit besten Grüßen aus München,

Ihr Team des Hotel Excelsior by Geisel
By boehlerk
Friends
60-69 years
Reviewed: 3 months ago (03/11/2025)
Date of experience: 10/2025

We loved this hotel! The service of the staff, especially at the front desk, was great. The room was a little small, but since we didn't spend much time in it, it didn't matter to us. The shower was wonderful! We also loved the location. It was very close to the train station and to the sites we were interested in, especially the Old Town area. Would definitely stay here again!

Dear boehlerk,

Thank you so much for your wonderful review and for taking the time to share your positive impressions with us.

We are delighted to read that you enjoyed your stay with us, especially highlighting our service and the friendliness of our reception team, and that you were completely satisfied with the cleanliness and comfort of your room. We greatly appreciate your praise for our central location in the immediate vicinity of the main train station and the Old Town, it's wonderful to hear that you found the area ideal for your activities.

We are also pleased that you were impressed by the amenities of your room, particularly the shower, as well as the overall atmosphere of our hotel. Ensuring that the room suited your needs is very important to us.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
By Maria Rinaldi
Business
50-59 years
Reviewed: 3 months ago (03/11/2025)
Date of experience: 10/2025

Always a great experience

Dear Mrs. Rinaldi,

Thank you very much for your kind review. We are delighted to hear that you had a great stay with us and appreciate your positive feedback.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
No Public Name
Family
60-69 years
Reviewed: 3 months ago (03/11/2025)
Date of experience: 11/2025

El wifi no funciono bien

Dear Guest,

Thank you very much for your kind review. We are delighted to hear that you had a pleasant stay with us and appreciate your positive feedback.

We sincerely apologize for the inconvenience caused by the Wi-Fi connection. Your feedback is extremely valuable to us as it helps us identify areas for improvement and implement solutions to prevent similar issues in the future.

We hope to welcome you back soon for another enjoyable stay. To save 10% on a future reservation, feel free to call us at +49 (0) 89 55137 8193 or simply book online at www.excelsior-hotel.de using the booking code: LOYALTY.

We sincerely look forward to welcoming you again in the future.

Best regards from Munich

The Hotel Excelsior by Geisel Team
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