Expo Hotel Milan hotel logohotel logo
Public Reviews Score
85%

"Very satisfied"

Based on 3,079 reviews across 11 portals
:
No Public Name
Alone
60-69 years
Reviewed: 5 months ago (14/10/2024)
Date of experience: 10/2024

Hotel che meriterebbe tranquillamente la quarta stella, pulito, curato nei dettagli, personale squisito, posizione tranquilla nel verde, lontano dal caos cittadino.

Grazie di cuore, a nome di tutto lo staff, per le sue splendide parole!
Siamo lieti che abbia apprezzato la qualità del nostro servizio e l’atmosfera tranquilla che ci contraddistingue.
Speriamo di accoglierla nuovamente per offrirle un soggiorno altrettanto piacevole!
No Public Name
Business
40-49 years
Reviewed: 5 months ago (12/10/2024)
Date of experience: 10/2024

Buono camera molto pulita

Grazie mille! Al prossimo soggiorno!
No Public Name
Couple
50-59 years
Reviewed: 5 months ago (06/10/2024)
Date of experience: 10/2024

Disappointing. Thirth time for us. We could not get breakfast We were offert cappuccino.
But in the morning we had to pay 5 euro for cappuccino........ No hospitallity!!!
Also dirty towel, blood......the receptioniste replied, we can not help it we let it clean......

Dear Guest,

Thank you for sharing your feedback. We are truly sorry to hear about your disappointing experience during your recent stay with us.
We want to make it clear that breakfast should be included at the time of booking otherwise if booked at check in subject to available places. Since you reserved just a overstay night rate any extra, therefore, any extras concernig bar such as cappuccino should be considered at your charge.
We take cleanliness very seriously and are disappointed to learn about the issues with the towels. Our reception is open 24/7, you just could have made a call and one of our colleagues would have brought you promptly a new set.
Please rest assured that we will address this with our housekeeping team to ensure it does not happen again.
Your feedback is valuable to us, and we appreciate your understanding.
We hope to have the opportunity to provide you with a better experience in the future.
No Public Name
Couple
30-39 years
Reviewed: 5 months ago (03/10/2024)
Date of experience: 09/2024

Hôtel très sympa, propre, personnel acceuillant au top ! Proximité de Milan, le calme de l'hôtel.

Dear Guest,
Thank you for your lovely review! We're thrilled you enjoyed our clean hotel, friendly staff, and the peaceful location near Milan.
We look forward to welcoming you back soon!
No Public Name
Couple
30-39 years
Reviewed: 5 months ago (02/10/2024)
Date of experience: 09/2024

Bellissimo e tutto pulito

Grazie mille, la aspettiamo al prossimo soggiorno !!!
No Public Name
Business
50-59 years
Reviewed: 5 months ago (30/09/2024)
Date of experience: 09/2024

Mi trovavo per lavoro, ho apprezzato la camera, la pulizia. C'era un rumore continuo di notte non so cosa fosse, un po fastidioso.

Gentile ospite,
ti ringraziamo per aver condiviso la tua esperienza di soggiorno presso Expo Hotel Milan.
Siamo lieti che la camera e la pulizia siano state apprezzate.
Ci spiace leggere del rumore notturno che ha disturbato il suo riposo.
Per un prossimo soggiorno le ricordiamo che il nostro personale al ricevimento è disponibile 24/24 per assistere i nostri clienti e risolvere anche il più piccolo problema.
Non esiti a contattarci , saremo più che lieti di renderci utili.
Un caro saluto e a presto.


No Public Name
Alone
60-69 years
Reviewed: 5 months ago (28/09/2024)
Date of experience: 09/2024

Ottimo pulito e confortevole

Grazie mille!!! :)
No Public Name
Couple
40-49 years
Reviewed: 6 months ago (23/09/2024)
Date of experience: 09/2024

soggiorno piacevole e perfetto per raggiungere milano malpensa fiere

Grazie mille! la aspettiamo per futuri soogiorni! :)
No Public Name
Business
60-69 years
Reviewed: 6 months ago (17/09/2024)
Date of experience: 09/2024

Das Zimmer war ausreichend groß. Leider lässt sich das Fenster nur kippen, nicht ganz öffnen. Auch nach Rückfrage an der Rezeption konnte das Fenster nicht ganz geöffnet werden - sehr schade. Die Klimaanlage war auf 26° eingestellt, ich konnte die Temperatur nicht herunter regeln (bei geschlossenem Fenster). Die Dusche in diesem Zimmer ist unter der Dachschräge, das ist suboptimal, da man nicht gerade stehen kann . Die Glasabtrennung ist so klein, dass man trotzdem den ganzen Boden unter Wasser setzt. Frühstück ist ok, guter Cappuccino. Ich habe einen Obstsalat vermisst. Insgesamt ist das Hotel gut, ich werde wieder buchen mit dem Wunsch für ein anderes Zimmer mit normaler Dusche.

Dear guest,
thank you for taking the time to review your recent stay at our hotel.
As anticipated by our staff, the windows in the rooms cannot be fully opened for safety reasons, but our recirculation system ensures fresh, clean air in all rooms.
As for the room temperature, our system allows the guest, independently, to raise or lower the temperature by 3 degrees. As you well know, in case of need, our reception staff, present 24/24 and at the complete disposal of the guest to support them or change the temperature remotely.
We are very sorry that you did not appreciate the single room on the 4th floor, which is larger in size than our standard singles and equipped with a bathtub; it was our intention to do something nice.
We will certainly take this into consideration for your future stays.
See you soon !!
No Public Name
Business
60-69 years
Reviewed: 6 months ago (16/09/2024)
Date of experience: 09/2024

completamente soddisfatto

Grazie mille, a presto :)
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