Expo Tower Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 9,697 reviews across 15 portals
:
No Public Name
Reviewed: 5 months ago (19/10/2025)
Date of experience: 10/2025

Old tap and gel-dossers in the bathroom.
Th door between two rooms.

Dear Pejakovic,

Thank you very much for sharing your feedback.
We’re sorry to hear that not everything met your expectations, but we truly appreciate your comments.
We hope to have the opportunity to welcome you back in the future and ensure everything is to your satisfaction next time.

Kind Regards
Gergely Szlama
Front Office Manager
No Public Name
Reviewed: 5 months ago (16/10/2025)
Date of experience: 10/2025

Awful, I couldn't wait to leave. Rooms are fine, but pillows are awful, no AC, food was rubbish. Speaking to colleagues, they certainly won't be revisiting your hotel either!

Dear Lunn,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations.

Regarding the heating and cooling issue, as far as we are aware, our reception team took action immediately and also offered you the possibility to change rooms. We understand that you decided to remain in your original room, and we regret that the situation still caused you discomfort.

We sincerely hope we’ll have another opportunity to welcome you back and provide a much better experience next time.

Kind Regards
Gergely Szlama
Front Office Manager
No Public Name
Reviewed: 5 months ago (15/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Guest,

Thank you for taking the time to share your experience.
We truly appreciate it and look forward to welcoming you back for another enjoyable stay.

Kind Regards
Gergely Szlama
Front Office Manager
No Public Name
Reviewed: 5 months ago (15/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Stan,

Thank you for your review! We are glad you stayed with us and hope to welcome you back soon.

Kind Regards
Gergely Szlama
Front Office Manager
No Public Name
Reviewed: 5 months ago (15/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear SZAREK,

Thank you very much for sharing your feedback. We truly appreciate your comments and are delighted that you stayed with us. We look forward to welcoming you back on your next visit.

Kind Regards
Gergely Szlama
Front Office Manager
By Serhii
Reviewed: 5 months ago (14/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Serhii,

Thank you for taking time to share your thoughts about your recent stay. It would be an honor for us to host you again soon in our hotel.

Kind regards,
Gergely Szlama
Front Office Manager
By MINGFA ZHANG
Reviewed: 5 months ago (13/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear MINGFA ZHANG,

Thank you for taking time to share your thoughts about your recent stay. It would be an honor for us to host you again soon in our hotel.

Kind regards,
Gergely Szlama
Front Office Manager
By Burcu Candan
Reviewed: 5 months ago (13/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Guest,

Thank you for taking time to share your thoughts about your recent stay. It would be an honor for us to host you again soon in our hotel.

Kind regards,
Gergely Szlama
Front Office Manager
By Jolanta
Reviewed: 5 months ago (12/10/2025)
Date of experience: 10/2025

everything is fine, satisfied with the hotel. just far from the city center. not accessible by public transport in the evening

Dear Jolanta,

Thank you very much for your feedback. We are glad to hear that you were satisfied with your stay at our hotel. We appreciate your comments regarding the location and evening public transport, and we will take them into consideration.

We hope to have the pleasure of welcoming you back in the future!

Kind Regards
Gergely Szlama
Front Office Manager
By Zamfirescu
Reviewed: 5 months ago (10/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Zamfirescu,

Thank you for taking time to share your thoughts about your recent stay. It would be an honor for us to host you again soon in our hotel.

Kind regards,
Gergely Szlama
Front Office Manager
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