Expo Tower Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 9,783 reviews across 14 portals
:
By Aurelio
Reviewed: 4 months ago (31/12/2025)
Date of experience: 12/2025

Molto soddisfacente .

Dear Aurelio,

Thank you for your kind feedback. We are pleased to hear that your stay was very satisfying. We truly appreciate you taking the time to share your experience and hope to welcome you back in the future.

Kind Regards
Gergely Szlama
Front Office Manager
By Rok
Reviewed: 4 months ago (30/12/2025)
Date of experience: 12/2025

Very good

Dear Guest,

Thank you for taking time to share your thoughts about your recent stay. It would be an honor for us to host you again soon in our hotel.

Kind regards,
Gergely Szlama
Front Office Manager
By Anton
Reviewed: 4 months ago (30/12/2025)
Date of experience: 12/2025

On the morning of December 23, a terrible situation occurred. I was awakened by the fire alarm. Neither the TV nor the hotel's information system provided any explanation. So I had to leave my room and go downstairs to the first floor in my pajamas! Only at the 0 floor I was told that someone had forgotten their bread in the toaster during breakfast, which had set off the fire alarm. This information was given to me by an ordinary man who was controlling the entrance to the restaurant.
No apologies from the reception. No instructions or explanations from the staff. No action at all!!!
There were many people around me, like me, in their pajamas, who also wanted to understand what was going on and why we were woken up at 7:00 in the morning...
A stressful and strange situation.

Dear Anton,

Thank you for sharing your feedback with us. We are truly sorry that you had to experience such an unpleasant and stressful situation during your stay.
Please allow us to explain that the fire alarm system is designed to react immediately to any potential hazard in order to prevent more serious danger. As also stated in the alarm announcement, the safety protocol requires all guests to leave the building until it is fully confirmed that there is no risk. For this reason, it is unfortunately not possible to provide prior individual explanations to every guest during an active alarm — communication can only take place once safety has been ensured.
The colleague you met in the lobby was not a random person but a member of our staff, whose role at that moment was to control access and assist guests during the situation.
We sincerely regret the inconvenience and discomfort this caused, especially early in the morning. Fortunately, the issue was resolved quickly, and after approximately 10 minutes it was confirmed that there was no serious danger, allowing all guests to return safely to their rooms.

We fully understand your frustration and how uncomfortable this experience must have been. Nevertheless, guest safety is always our highest priority.

We truly hope that despite this incident, we will have the opportunity to welcome you again in the future.

Kind Regards
Gergely Szlama
Front Office Manager
No Public Name
Reviewed: 4 months ago (29/12/2025)
Date of experience: 12/2025

Guest has not commented on review

Kedves Vendégünk!

Köszönjük, hogy nálunk szállt meg. Nagyra értékeljük visszajelzését. Reméljük,hogy hamarosan ismét a vendégeink között köszönthetjük.

Üdvözlettel,
Szlama Gergely
Front Office Manager
By Adam
Reviewed: 4 months ago (28/12/2025)
Date of experience: 12/2025

A nicely renovated hotel with a very good breakfast. The mattresses are a bit too soft, and the blankets were somewhat thin. Parking is easy, though public transportation is a little far away. The bathroom is modern and well appointed.

Dear Adam,

Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our nicely renovated hotel, very good breakfast, easy parking, and the modern, well-appointed bathroom.
We also appreciate your comments regarding the mattresses, blankets, and public transportation, as this feedback helps us improve our services.

We hope to have the opportunity to welcome you back again in the future.

Kind Regards
Gergely Szlama
Front Office Manager
No Public Name
Reviewed: 4 months ago (28/12/2025)
Date of experience: 12/2025

Letisztult,igényes,nagyon tiszta. Kedves személyzet. Árban is maximálisan megfelelő.

Kedves Vendégünk!

Köszönjük, hogy nálunk szállt meg. Nagyra értékeljük visszajelzését. Reméljük,hogy hamarosan ismét a vendégeink között köszönthetjük.

Üdvözlettel,
Szlama Gergely
Front Office Manager
By Alberto
Reviewed: 4 months ago (28/12/2025)
Date of experience: 12/2025

Guest has not commented on review

By Stefania
Reviewed: 4 months ago (28/12/2025)
Date of experience: 12/2025

Siamo stati benissimo colazione ottima anche la cena e la chicca della vacanza la Spa

Dear Guest,

Thank you for taking time to share your thoughts about your recent stay. It would be an honor for us to host you again soon in our hotel.

Kind regards,
Gergely Szlama
Front Office Manager
By Lorandt
Reviewed: 5 months ago (22/12/2025)
Date of experience: 12/2025

Guest has not commented on review

Kedves Vendégünk!

Köszönjük, hogy nálunk szállt meg. Nagyra értékeljük visszajelzését. Reméljük,hogy hamarosan ismét a vendégeink között köszönthetjük.

Üdvözlettel,
Szlama Gergely
Front Office Manager
By Fischer Gyula
Reviewed: 5 months ago (20/12/2025)
Date of experience: 12/2025

Jó elhelyezkedés, nincs parkolási nehézség, kényelmes, tiszta jó ár-érték arány.

Kedves Vendégünk!

Köszönjük, hogy nálunk szállt meg. Nagyra értékeljük visszajelzését. Reméljük,hogy hamarosan ismét a vendégeink között köszönthetjük.

Üdvözlettel,
Szlama Gergely
Front Office Manager
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