Expo Tower Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 9,771 reviews across 10 portals
:
By paolo anthoni ficorilli
Reviewed: 3 years ago (25/06/2023)
Date of experience: 06/2023

hotel accogliente e personale molto professionale lo consiglierei

By Terry
Reviewed: 3 years ago (19/06/2023)
Date of experience: 06/2023

The hotel was generally good and I have no complaints. However, the Sky bar closed too early. During exhibitions, I usually make worthwhile business in the bar after the show and there was not that opportunity because the bar was closed. I was disappointed that I could not add the cost of extras to my room bill and a very simple service would be to have a weighing scales at reception to weigh luggage in preparation for the return journey.
I could not make the air conditioning work and consequently, the room was too hot at 26*

Dear Terry,

Thank you for taking time to share your thoughts about your recent stay. I am so sorry that you were not completely statisfied with your experience in our hotel.
I wish you had asked the reception team for helo to solve your issues with the AC, they could have helped your right away.

It would be an honor for us to host you again soon in our hotel.

Kind regards,
Gergely Szlama
Front Office Manager
No Public Name
Reviewed: 3 years ago (18/06/2023)
Date of experience: 06/2023

Non ci tornerò e non lo consiglierò .

Dear Guest,

Thank you for taking time to share your thoughts about your recent stay. I am so sorry that our service did not meet your expectatitons.

It would be an honor for us to host you again soon in our hotel.

Kind regards,
Gergely Szlama
Front Office Manager
No Public Name
Reviewed: 3 years ago (18/06/2023)
Date of experience: 06/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (09/06/2023)
Date of experience: 06/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (07/06/2023)
Date of experience: 06/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (30/05/2023)
Date of experience: 05/2023

A szállás elhelyezkedése kiváló, parkolás szintén. A reggeli bőséges de sajnos nem volt meleg. Nekünk nem volt megfelelő. Ha előre tudjuk így készulünk és nem kérjük.

Kedves Vendégünk!

Köszönjük, hogy nálunk szállt meg. Nagyra értékeljük visszajelzését.

Reméljük,hogy hamarosan ismét a vendégeink között köszönthetjük.

Üdvözlettel:
Szlama Gergely
Front Office Manager
By F. Reijnen
Reviewed: 3 years ago (24/05/2023)
Date of experience: 05/2023

Pré is the free parking.
And with 15 minutes walk one finds the metro into the city center.
Check in and out was friendly.
Room was ok, but could be cleaner and beds need replacement. Shower should be thermostatic as now it fluctuated from uncomfortable hot to too cold.

Dear F. Reijnen,

Thank you for providing feedback on your recent stay at our hotel. We appreciate your positive comments about the free parking and the convenient location near the metro station, which allows easy access to the city center. We're glad to hear that you had a friendly check-in and check-out experience.

However, we apologize for any cleanliness issues you encountered in your room. We will address this with our housekeeping team.

We value your feedback and hope to have the opportunity to provide you with an improved experience should you choose to stay with us again.

Kind Regards,
Gergely Szlama
Front Office Manager
No Public Name
Reviewed: 3 years ago (22/05/2023)
Date of experience: 05/2023

staré vybavení pokoje, není obnovovaný nábytek ani vybavení

Dear Buran,

Thank you for leaving us feedback.
We are so sorry that you were not completely statisfied with your stay

We do hope that we could welcome you back again in the near future.

Kind regards,

Gergely Szlama
Front Office Manager
No Public Name
Reviewed: 3 years ago (19/05/2023)
Date of experience: 05/2023

Preis - Leistungsverhältnis nicht akzeptabel,

Dear Guest,

I am sorry to read from your review to learn the experience you recently had in our hotel did not meet your expectation. For sure, there is always room to improve and that we can benefit from our guest’s feedback.
Thank you again for your valuable time in assisting us maintaining our quality standard.

I hope to have the pleasure of welcoming you back in the near future.

Kind regards,

Gergely Szlama
Front Office Manager
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