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Public Reviews Score
79%

"Satisfied"

Based on 7,333 reviews across 14 portals
:
No Public Name
Alone
70-79 years
Reviewed: 3 months ago (06/02/2025)

Guest has not commented on review

Dear Guest,

Thank you for taking the time to share your feedback with us.

We are delighted that you found our check-in process to be seamless, and we're pleased to know that our service met your expectations. It is always our aim to offer an accommodating and efficient experience to all our guests.

Additionally, it's gratifying to learn that you consider recommending us to others, which is a testament to the quality of your visit. We appreciate your thoughtful feedback on our pricing, which helps us ensure we offer value and satisfaction to our guests.

We hope that other aspects of your stay were equally satisfying, and we look forward to welcoming you back in the near future.

Kind regards,

CA Guest Experience Team
By RR
Alone
70-79 years
Reviewed: 3 months ago (06/02/2025)
Date of experience: 02/2025

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No Public Name
Alone
40-49 years
Reviewed: 6 months ago (06/11/2024)
Date of experience: 11/2024

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Dear Guest,

Thank you for sharing your thoughts with us. We appreciate every piece of feedback as it helps us maintain the quality service our guests expect. We hope you enjoyed your time, and we are here to assist you with any future needs. Please feel free to reach out if you have any specific questions or require any assistance during your next visit.

Warm regards,

CA Guest Experience Team
By Diana
Couple
40-49 years
Reviewed: 10 months ago (25/07/2024)
Date of experience: 07/2024

Excelente, todo estuvo bien

No Public Name
Family
50-59 years
Reviewed: 10 months ago (23/07/2024)

Guest has not commented on review

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No Public Name
Couple
30-39 years
Reviewed: 10 months ago (23/07/2024)
Date of experience: 07/2024

Excelente servicio, agradable.

Estimado/a cliente,

Muchas gracias por sus amables palabras. Nos complace saber que su experiencia fue agradable. Nos esforzamos constantemente para proporcionar el mejor servicio posible a nuestros huéspedes.

Atentamente,
Equipo de Experiencia del Cliente CA
No Public Name
Friends
50-59 years
Reviewed: 10 months ago (23/07/2024)
Date of experience: 07/2024

Muy agradable y excelente atención

By Dulce M
Business
30-39 years
Reviewed: 10 months ago (23/07/2024)
Date of experience: 07/2024

No me gustó la comida del restaurante, estaba muy salada y no tenía buen sabor en general.

No Public Name
Business
40-49 years
Reviewed: 10 months ago (23/07/2024)
Date of experience: 07/2024

en tiempo y entendible

By Willy test
Family
50-59 years
Reviewed: 10 months ago (23/07/2024)
Date of experience: 07/2024

En general muy bien. Solo que había mucho ruido por la construción en la calle afuera del hotel.
Considero que el restaurante podría ser mas amigable para niños y que faltan mas opciones veganos en el menu.
Los jardines y el area de alberca muy limpios y bien mantenidos.

Estimado Cliente,

Gracias por compartir su experiencia con nosotros. Lamentamos el inconveniente del ruido de la construcción fuera de nuestro hotel. Desafortunadamente no podemos influir en las obras, pero confiamos en que pronto finalizarán y facilitarán el acceso a nuestras instalaciones. El restaurante está concesionado a un tercero, sin embargo, su satisfacción con la experiencia general, incluyendo las opciones para niños y veganos, es muy importante para nosotros. Nos alegra saber que disfrutó de nuestros jardines y área de alberca.

Atentamente,

Equipo de Experiencia al Huésped
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