GINN CITY & LOUNGE YORCK BERLIN hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 6,150 reviews across 6 portals
:
No Public Name
Business
30-39 years
Reviewed: 7 months ago (04/09/2025)
Date of experience: 09/2025

Sehr gut. Freundliches Personal. Gerne wieder.

Sehr geehrter Herr Pfeil,

danke, dass Sie sich die Zeit genommen haben, uns eine so positive Bewertung zu schreiben! Wir sind überaus erfreut darüber, dass Sie mit dem Service unseres Personals so zufrieden waren.
Sollten Sie in Zukunft erneut nach Berlin reisen, so heißen wir Sie gerne ein weiteres Mal bei uns willkommen.

Beste Grüße Ihr Team des GINN City & Lounge Yorck Berlin.
By Me
Business
40-49 years
Reviewed: 7 months ago (04/09/2025)
Date of experience: 09/2025

The room size and equipment was very good. The design did not fit my personal preference which includes to have a dedicated bathroom, not having a shower being visible from the outside. It is a much higher possibility that hotel staff such as cleaners can see you naked.
Besides of the room design, the lighting was not to my likings. Even though it raises the "flexibility" to turn off or on lights individually, it's too much switches for me. For this I prefer some kind of "master switch" with separate ones for circuits.

Clean yes, but "stick to your rules"
At my stay, my room was cleaned and the towels were exchanged, cleaning: yes, but exchanging towels? That was not wanted for and the towels were not lying on the floor as it was noted as a "signal" to change the towels and to avoid too much cleaning and increase costs (as in every other hotel I was before as well).

Service:
I like the online check-in and check-out. When I arrived at the hotel, I was looking around for the terminal that was mentioned in the mail to get the key card but didn't see anything and since I was then already speaking with the reception, there was no need to get to any terminal anymore.
Maybe it needs to be clearer where to get to a terminal and if the hotel does not have a terminal to point that out. Maybe the City & Lounge Yorck Berlin one does not have it – I don't know about others

Dear Me,

thank you for taking the time to write such a thorough review about your stay with us.

We're sorry to hear that some design elements didn’t meet your personal preferences. Your comments are important to us and help guide future improvements.
Also, we will try to adjust our information about the online Check-In/-Out function, so that it won't be as confusing in the future.

Thank you again for staying with us – we hope to welcome you back in the future.

Best regards,
Your City & Lounge Yorck Berlin Team
By Jay riemer
Alone
70-79 years
Reviewed: 7 months ago (03/09/2025)
Date of experience: 09/2025

Super clean and a very accommodating staff! Enjoyed the breakfast, too.

Dear mister Riemer,

thank you for your overly positive feedback about your stay with us. We are very happy that our staff was able to make your stay so satisfactory.
Should you travel to Berlin once more, we would be happy to welcome you into our house again.

Best regards, your GINN City & Lounge Yorck Berlin Team!
By gs
Business
60-69 years
Reviewed: 7 months ago (03/09/2025)
Date of experience: 09/2025

Alles up to date
Modernes Hotel in guter Lage

Schön das es dir bei uns gefallen hat, vielen Dank für deine Bewertung.

Bis zum nächsten Mal und liebe Grüße aus dem GINN City & Lounge Yorck Berlin!
No Public Name
Alone
70-79 years
Reviewed: 7 months ago (02/09/2025)
Date of experience: 09/2025

Alles sehr sauber. Freundliches Personal.

Schön das es dir bei uns gefallen hat, vielen Dank für diene Bewertung.

Bis zum nächsten Mal und liebe Grüße aus dem GINN City & Lounge Yorck Berlin!
No Public Name
Alone
60-69 years
Reviewed: 7 months ago (02/09/2025)
Date of experience: 09/2025

Tolles Hotel, freundlicher Service.

Vielen Dank für deine Bewertung,

wir freuen uns auf deinen nächsten Besuch und bis dahin Liebe Grüße und alles Gute vom Team GINN City & Lounge Yorck Berlin!
No Public Name
Business
50-59 years
Reviewed: 7 months ago (02/09/2025)
Date of experience: 09/2025

Sehr schönes Hotel mit tollen Zimmern zu einem sehr fairen Preis

Vielen Dank für die schöne Bewertung,

wir würden uns freuen, dich wieder bei uns im GINN City & Lounge Yorck Berlin begrüßen zu dürfen.

Bis dahin alles Gute!
No Public Name
Couple
40-49 years
Reviewed: 7 months ago (02/09/2025)
Date of experience: 08/2025

Wie immer war alles super. Beim Frühstück hatte ich den Kakao vermisst, es gab ihn aber mit Hafermilch, also kein echtes Problem. Danke.

Sehr geehrter Herr Weber,

danke, dass Sie sich die Zeit nach ihrem Aufenthalt genommen haben, uns eine so positive Bewertung zu schreiben. Es freut uns sehr, dass Sie sich immer wieder für uns entschieden, wenn Sie nach Berlin reisen.
Fragen Sie nächstes Mal gerne unser Frühstückspersonal nach Kakao, wir können Ihnen auch gerne einen mit Kuh-Milch in der Küche zubereiten.

Bis zum nächsten Mal und beste Grüße,
Ihr Team des GINN City & Lounge Yorck Berlin
By Harveen
Couple
40-49 years
Reviewed: 7 months ago (01/09/2025)
Date of experience: 08/2025

Sauber Freundlich Modern

Vielen Dank Ihre tolle Bewertung!
Wir freuen uns auf Ihren nächsten Besuch, bis dahin alle gute und liebe Grüße aus dem GINN City & Lounge Berlin
No Public Name
Business
60-69 years
Reviewed: 7 months ago (01/09/2025)
Date of experience: 08/2025

Dere hver bra god service i begge bar og rom

Dear Mister Coutts,

thank you, for taking the time after your stay and leaving us such a positive review! We are happy to hear that you were quite satisfied with the service we offered as a hotel.
Should you travel to Berlin again, we will happily welcome you into our house once more.

Best regards, your GINN City & Lounge Yorck Berlin Team
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