By Jan Kirpestein
Couple
70-79 years
Reviewed:
3 years ago
(01/06/2022)
Date of experience:
06/2022
By Jens Werner
Alone
50-59 years
Reviewed:
3 years ago
(31/05/2022)
Date of experience:
05/2022
By Agi Louis-Zohren
Alone
70-79 years
Reviewed:
3 years ago
(31/05/2022)
Date of experience:
05/2022
No Public Name
Couple
50-59 years
Reviewed:
3 years ago
(30/05/2022)
Date of experience:
05/2022
No Public Name
Friends
70-79 years
Reviewed:
3 years ago
(30/05/2022)
Date of experience:
05/2022
By Brigitte
Family
50-59 years
Reviewed:
3 years ago
(30/05/2022)
Date of experience:
05/2022
By Baumgarten Thomas
Alone
50-59 years
Reviewed:
3 years ago
(30/05/2022)
Date of experience:
05/2022
By MB
Friends
40-49 years
Reviewed:
3 years ago
(28/05/2022)
Date of experience:
05/2022
No Public Name
Couple
70-79 years
Reviewed:
3 years ago
(28/05/2022)
Date of experience:
05/2022
By Schmitz
Couple
70-79 years
Reviewed:
3 years ago
(27/05/2022)
Date of experience:
05/2022
Fair.
Corona rules crazy.
Hate to clime 16 steps to go to bedroom.
Special at night when you need barhroom.
We left after one night,paid for two.
I am sorry, that you didn't enjoyed your stay here.
There are some comments of you and these aren't right.
There are still corona rules and our beautician wants to be sure again and continues to ask for a test. Again for you, this is about our safety and yours, mr. Kirpestein.
You have booked on a travel portal, so the cancellation is processed on the travel agency. They would send us a query to ask us, if you left early. You have to find out about cancellation conditions yourself from the travel portal. There's nothing we can do about it.
Mr Kirpestein, you chose this room yourself. Had you booked by us or informed us that you are not good at walking stairs, we would have been happy to advise you. Next time please contact us what is important for you. This is not our mistake.
It's now very difficult to communicate this nicely via email, so don't take this email badly.
You should perhaps withdraw your bad rating, because the way you present it is not correct and makes us look very bad.
My colleague told me that you left because of your grandchild. I wish your grandchild a speedy recovery and I hope it's nothing serious.
If you book again us or partner hotels, let us know and we will help you in the best possible way.
I wish you a good day
Alessandro Marini
Deputy Hotel Manager