Grand Hotel Cravat hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 889 reviews
:
By Mario
Business
60-69 years
Reviewed: 3 years ago (20/01/2024)
Date of experience: 01/2024

Buono, considero assurda la cauzione di 250€ a iniziò soggiorno… mai capitata una cosa del genere …

Dear Guest, We thank you for having rated your last stay with us. I am asthonished to read your reaction as we are not the only hotel to do this. Best regards, Carlo Cravat
By Maria
Friends
40-49 years
Reviewed: 3 years ago (14/01/2024)
Date of experience: 01/2024

Ubicación excelente, cerca de todos los sitios turísticos y de las paradas del bus y tranvía para poder ir al aeropuerto. Lo cual es muy conveniente. El hotel tiene el encanto de su decoración clásica. Nuestra habitación era muy espaciosa. El desayuno bueno lo cual es una ventaja en una ciudad donde los precios son algo caros. El personal muy amable, tuvimos una situación peliaguda en el hotel y la dirección del hotel enseguida puso de su parte para resolverla satisfactoriamente.
Por decir algún punto de mejora, igual sería modernizar el sistema de llaves 🔑 de las habitaciones y el tipo de almohadas.
Muchas gracias por todo.

Dear Guest, We thank you very much for the time you spent to write down your comments about your last stay with us. Glad that my staff did all right after a stressy moment. All the best, Carlo Cravat
By Enrique
Business
40-49 years
Reviewed: 3 years ago (12/01/2024)
Date of experience: 01/2024

Very good, te location is perfect

Dear Guest, We thank you for your positive remark and excellent rating you gave us following your last stay with us.
May we ask you to do the same on Tripadvisor to help us even further in improving our visibility. Best regards, Carlo Cravat
By Serge Merdjan
Business
50-59 years
Reviewed: 3 years ago (12/01/2024)
Date of experience: 01/2024

Bonne situation, très bon en général.
Très mal dormi à cause du lit trop petit, mes pieds étaient dans le vide.
Lors de la réservation j’ai demandé (il y avait le choix) un grand lit double, j’ai reçu un retour que c’était sous réserve de disponibilité ce que je comprends. L’hôtel était très peu fréquenté et on n’a malgré tout pas accepté ma demande.
Je viens souvent à Luxembourg pour le travail et via une promotion je suis venu chez vous, à cause de cela je n’y viendrai malheureusement plus car je n’ai pratiquement pas dormi. Dommage car le reste m’a plu.

Cher client, désolé de lire que vous n'avez pas eu de chambre avec un lit assez grand. Pour votre information toutes les chambres exécutive ont des lits à 2 mètres et plus de longueur. Bien à vous, Carlo Cravat
No Public Name
Alone
50-59 years
Reviewed: 3 years ago (08/01/2024)
Date of experience: 01/2024

I am very pleased with a hotel, only in the bathroom tile floor is very cold, would like slippers

Dear Guest, We thank you for your fine comments. Concenring the slippers, did you ask reception or housekeeping to receive a pair. Best regards, Carlo Cravat
By Uta Husfeld
Couple
60-69 years
Reviewed: 3 years ago (07/01/2024)
Date of experience: 01/2024

sehr höfliches und zuvorkommendes Personal, grosses geräumiges Zimmer war sehr angenehm, grosse Auswahl am Frühstücksbüfett, Frühstücksraum geschmackvoll eingerichtet und die Musik im Hintergrund war sehr entspannend.

Sehr geehrter Gast, wir bedanken uns für die netten Kommentare über unsere Bedienung, die Qualität unserers Frühstückes das wir servieren und auch generel über das Ambiente im Hotel. Hochachtungsvoll, Carlo Cravat
By Nijland
Couple
50-59 years
Reviewed: 3 years ago (04/01/2024)
Date of experience: 01/2024

Very good and relaxed stay. We will visit again

Dear Guest, We thank you for this fine and very positif comment about your stay. We are already looing forward to reading your next reservation. Till then, if you wish to support us even further,
we invite you to post the same comment with 5 bubbles on Tripadvisor . Best regards, Carlo Cravat
No Public Name
Alone
40-49 years
Reviewed: 3 years ago (03/01/2024)
Date of experience: 01/2024

Very good. I really enjoyed my stay at the Hotel which is situated at the centre of Luxembourg.

Dear Guest, Thank you for your positif post and score you gave us. Glad that you enjoyed it. Best regards, Carlo Cravat
No Public Name
Couple
60-69 years
Reviewed: 3 years ago (03/01/2024)
Date of experience: 01/2024

Gut gefallen , Lage sehr gut

Lieber Gast, danke für Ihren netten Kommentar. Hochachtungsvoll, Carlo Cravat
By Mel
Couple
50-59 years
Reviewed: 3 years ago (26/12/2023)
Date of experience: 12/2023

Satisfied,staff were friendly and helpful the site is close to everything.

Dear Guest, Thank you for your nice and positive comments about my staff's kindness and service quality. Best regards, Carlo Cravat
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