Grand Hotel Cravat hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 889 reviews
:
No Public Name
Couple
60-69 years
Reviewed: 3 years ago (14/11/2023)
Date of experience: 11/2023

L'hôtel CRAVAT est un peu vieillot. Même si les chambres sont impeccables, elles auraient vraiment besoin d'un peu de modernisation. L'hôtel "un peu dans son jus" lui donne un charme désuet acceptable pour un week-end. Le personnel est sympathique et très efficace.

Cher client,
Un hôtel vintage est normalement dans son jus. Il y a toujours quelque chose à refaire dans un tel établissement qui existe depuis 1895. Merci d'avoir pris le temps de faire votre commentaire correct et équilibré. Bien à vous, Carlo Cravat
No Public Name
Friends
50-59 years
Reviewed: 3 years ago (13/11/2023)
Date of experience: 11/2023

J'ai bcp aimé la préservation du style 50, la localisation et la propreté. Je regrette que le service ne soit pas plus chaleureux. Il faudrait allonger les horaires du petit déjeuner , surtout le week-end.

Cher client, Je vous remercie de votre commentaire positif sur notre établissement. En fin de semaine, le petit déjeuner va jusqu'à 11h00 après on prépare pour le service suivant. Bien à vous, Carlo Cravat
By Angeliki Bintoudi
Couple
30-39 years
Reviewed: 3 years ago (07/11/2023)
Date of experience: 11/2023

Amazing: Location, quality of services, the staff, breakfast, the size of the room, the enormous bathroom, the super comfy mattress. All top notch! Elegance from another century.

Improvement points: Some of the infrastructure is old and tattered (e.g. doors, tiles etc). Some renovation would be good,

Dear Guest, We thank you for your positive remarks and the others. We will have a close look to the second part of your message. Best regards, Carlo Cravat
No Public Name
Friends
50-59 years
Reviewed: 3 years ago (02/11/2023)
Date of experience: 10/2023

Great place to stay in Luxembourg!

Dear Guest, Thank you for your great comment and score. Happy to read and see that you enjoyed it. May I ask to write the same on Tripadvisor. This will help us a lot in our international ranking.
Best regards, Carlo Cravat
No Public Name
Family
50-59 years
Reviewed: 3 years ago (01/11/2023)
Date of experience: 10/2023

purtroppo a parte la cortesia del personale e la colazione tutto il resto non è un buon ricordo soprattutto la richiesta di cauzione di 250 eu dopo aver gia effettuato il pagamento non indicata in nessun modulo precendentemente, non avrei scelto il vostro hotel se l'avessi saputo prima

Dear Guest, It is a normal procedure to ask a guarantee in case of any expenses. The guarantee is refunded at the day of departure. It can take a few days when it is in weekend or bank holiday. Sorry for that.
Did you know that we are a city hotel? Best regards, Carlo Cravat
No Public Name
Couple
20-29 years
Reviewed: 3 years ago (24/10/2023)
Date of experience: 10/2023

Excellent, great location, amazing corner bedroom

Dear Guest, Glad to read that you had a nice stay with us in one of our corner rooms. Thank you for your maximum score. May we ask you to post the same comment and score on Tripadvisor with 5 bubbles.
This will help us a lot on international visibility level . Best regards, Carlo Cravat
By Guillermo juarez
Couple
50-59 years
Reviewed: 3 years ago (22/10/2023)
Date of experience: 10/2023

Muy bien la estancia

Dear Guest, Thank you for your positif remark about the quality of our rooms. Best regards, Carlo Cravat
By FERNANDA
Couple
40-49 years
Reviewed: 3 years ago (16/10/2023)
Date of experience: 10/2023

Really good experience!

Good afternoon dear Guest, We thank you for this short and positif comment with the maximum of points.
May I ask you to post the same with 5 bubbles on Tripadvisor as some guests do not have the same positive view as you have.
This will help us a lot. Best regards, Carlo Cravat
No Public Name
Couple
40-49 years
Reviewed: 3 years ago (16/10/2023)
Date of experience: 10/2023

sehr zentral, aber leider viel zu teuer für was anbietet, nicht genau 4* hotel

Lieber Gast, es tut mir Leid dass Ihnen unser Hotel nicht so gefallen hat wie Sie es sich vorgestellt haben.
Teuer ist immer relativ. Hochachtungsvoll, Carlo Cravat
No Public Name
Family
60-69 years
Reviewed: 3 years ago (11/10/2023)
Date of experience: 10/2023

Der Aufenthalt bei ihnen war perfekt. Man sah dem Hotel allerdings an, das es einen kleinen Renovierungsstau gab. Wir haben uns trotzdem sehr wohlgefühlt und das Personal war absolut freundlich und aufmerksam.

Lieber Gast, wir bedanken uns für Ihr nettes Kommentar. Renovierungen machen wir nach und nach um die Ambiente nicht zu gefährden. Alles Gute und nochmals Danke für die excellente Note. Hochachtungsvoll, Carlo Cravat
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