Grand Hotel Cravat hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 889 reviews
:
No Public Name
Couple
50-59 years
Reviewed: 5 years ago (14/08/2021)
Date of experience: 08/2021

Simple but excellent hotel located in the best area of Lux city. Unique combination of old-fashion charm and modern comfort.

Dear Guest, We thank you for your kind description and I am happy to read that you enjoyed our hotel and its style.
Thank you also for your score. Best regards, Carlo Cravat
By Ole
Couple
60-69 years
Reviewed: 5 years ago (21/07/2021)
Date of experience: 07/2021

The Hotel is all over 100% ok

Dear Guest, We thank you for your fine and great post about our hotel and your stay with us.
To support us even more on an international level, may I ask you to do the same post on Tripadvisor with 5 dots.
Thank you and see you soon at the "Cravat".
Carlo Cravat
By Diana
Couple
40-49 years
Reviewed: 5 years ago (30/06/2021)
Date of experience: 06/2021

It was okay, thank you

Dear Guest, Thank you for having rated and commented your stay with us. Best regards, Carlo Cravat
By Danilo
Couple
30-39 years
Reviewed: 5 years ago (24/06/2021)
Date of experience: 06/2021

GreatGreatGreatGreatGreat

Dear Guest, thank you for this GREAT comment. May I ask you to post it on Tripadvisor with 5 dots.
This will help us even more on the international ranking. Best regards, Carlo Cravat
By Ab Oudmine
Couple
30-39 years
Reviewed: 5 years ago (27/05/2021)
Date of experience: 05/2021

Amazing Hotel in a great location, the reception, room service, breakfast were amazing
Thank you all for making my stay extraordinary

Dear Guest, We thank you for your great comments and we are always happy to serve nice and comprehensive guests,
especially in these difficult times. Keep well and have a nice weekend, Carlo Cravat
By Diego de la Guardia
Couple
20-29 years
Reviewed: 5 years ago (25/05/2021)
Date of experience: 05/2021

Service très amical. Probablement la meilleure partie du séjour avec les vues. La mauvaise chose est les deux lits simples ensemble, les draps qui brûlent et les oreillers trop fins. En outre, le petit-déjeuner n'était pas inclus, et 25 euros, c'est relativement cher. Surtout si vous voulez juste un café et un croissant. Une autre bonne recommandation serait de mettre une smart tv qui pourrait justifier le prix de la pièce. Besoin de moderniser l'hôtel, les tapis et les lits.

Traduit avec www.DeepL.com/Translator (version gratuite)

Dear Guest, We thank you for your comments. Breakfast ordered the day before is cheaper. You were told this point at checkin.
For the other points I will look closer to your choice of room. Best regards, Carlo Cravat
No Public Name
Couple
20-29 years
Reviewed: 5 years ago (25/05/2021)
Date of experience: 05/2021

Super! All would be perfect if the hair dryer was functional.

Dear Guest, We thank you for your fine comment about our hairdryer and the good score you gave us. Best regards, Carlo Cravat
No Public Name
Couple
20-29 years
Reviewed: 5 years ago (20/05/2021)
Date of experience: 05/2021

Mitigé, nous avions réservé sur booking une chambre fumeur et en arrivant nous nous avons dit que les chambres etaient non fumeurs. De plus, nous avions réservé un grand lit double et nous avions eu que 2 petits lit simple.

Madame, Nous vous remercions de votre commentaire. Je suis désolé que votre choix de chambre n'a pas été considéré. Je verrai pour quelle raison ceci c'est passé car mon équipe essaie même le moment de l'enregistrement de satisfaire les demandes dans les limites du possible. Bien à vous, Carlo Cravat
No Public Name
Couple
30-39 years
Reviewed: 5 years ago (16/05/2021)
Date of experience: 05/2021

Très bonne expérience au sein de cet établissement.

Cher client, Nous vous remercions de nous avoir fait un commentaire positif et nous sommes heureux que vous avez passé un bon moment en notre compagnie.
Bien à vous, Carlo Cravat
By Marcin Kendra
Family
20-29 years
Reviewed: 5 years ago (04/05/2021)
Date of experience: 05/2021

Very very good hotel. 5/5

Dear Guest, We thank you very much for your fine and kind comment. We are glad to read that you enjoyed your stay with us.
May I ask you to post this comment with 5 dots on Tripadvisor in order to improve our international visibility.
Thank you in advance and all the Best, Carlo Cravat
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