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Public Reviews Score
90%

"Very satisfied"

Based on 889 reviews
:
No Public Name
Couple
70-79 years
Reviewed: 12 months ago (16/09/2025)
Date of experience: 09/2025

Extremely enjoyable and memorable

Dear Guest, We thank you for your great comment and score. We are happy to read that you had a nice time with us. Best regards, Carlo Cravat
No Public Name
Couple
60-69 years
Reviewed: 12 months ago (12/09/2025)
Date of experience: 09/2025

Beautiful hotel close to all amenities. Staff were super friendly and helpful

Dear Guest, We thank you for your fine and positive comments about your last stay with us. Glad to read that you enjoyed it and though gave us the maximum of points. Best regards, Carlo Cravat
No Public Name
Couple
70-79 years
Reviewed: 12 months ago (09/09/2025)
Date of experience: 09/2025

Comfortable welcoming hotel who cheerfully sorted out my error in booking and provided excellent service.

Dear Guest, We thank you for having shared these positive comments about my team, the service they provide and the hotel in general. A big thank also to have given us the maximum of points. Should you have time, I would be pleased if you post the same comment with the maximum of points on Tripadvisor. Best regards, Carlo Cravat
By Petra Lang
Friends
60-69 years
Reviewed: 1 year ago (25/08/2025)
Date of experience: 08/2025

Sehr angenehm und freundlich

Lieber Gast, danke für die netten Kommentare und der guten Note die Sie uns gegeben haben. Es freut uns sehr dass es Ihnen gut gefallen hat. Alles Gute, Carlo Cravat
No Public Name
Couple
70-79 years
Reviewed: 1 year ago (24/08/2025)
Date of experience: 08/2025

Very satisfying. The staff was helpfull and kind EWERYTHING WAS TOP! But I mande a written observation about the lack of a "teppich in der Badewanne" (Sorry, o dont know this in English), because an elderly person loke me could fall and breake something, and this would be Very desagreable for the client AND THE HOTEL !!

Dear Guest, Thank you for your fine comments. We do have bath mats-Badematten on request. Sorry that this was the only cloud that you had during your stay that could have been avoided. Best regards, Carlo Cravat
By Meng
Family
80+ years
Reviewed: 1 year ago (20/08/2025)
Date of experience: 08/2025

Friendly front desk staff, nice room, great breakfast and wonderful location. Room was hot during the afternoon hour facing SW, nice to put a fan in the room.

Dear Guest, We thank you for having written these positive comments about your stay and that you gave us still a high percentage even when you suffered with the heat in the afternoon. Best regards, Carlo Cravat
By Grünbauer Walter
Couple
50-59 years
Reviewed: 1 year ago (19/08/2025)
Date of experience: 08/2025

Alles bestens. Sofort wieder. Herzlichen Dank. ☺️

Lieber Gast, schön Ihr Kommentar zu lesen und dass wir Sie bald wieder bei uns Begrüssen dürfen. Könnte ich Sie fragen diesen Kommentar auch auf Tripadvisor mit 5 Kugeln zu Hinterlassen. Dies würde uns viel helfen. Alles Gute, Carlo Cravat
By Simone
Couple
50-59 years
Reviewed: 1 year ago (16/08/2025)
Date of experience: 08/2025

Very good hotel, great location, friendly staff.
Unfortunately it was hotter than usual during our stay in Luxembourg, and not having any air conditioning in the room didn’t make the experience more comfortable, unfortunately.
The staff was friendly enough to provide us a fan, but it didn’t solve the problem.
Other than that, nothing to complain.

Dear Guest, Thank you for your fine and kind remarks. Yes, the heatwave of these last days is a bit annoying as we miss AC but the nights are cooling down. Best regards, Carlo Cravat
By KeesJan
Couple
50-59 years
Reviewed: 1 year ago (16/08/2025)
Date of experience: 08/2025

Omdat ik geen credit card heb moest ik de borg contant betalen. Dat mocht niet met mijn debetkaart. Dus ik moest naar pinautomaat om 250 euro te pinnen, die ik vervolgens bij uitchecken weer in portemonnee moest stoppen. Dat vind ik echt belachelijk en niet meer van deze tijd; ik gebruik al jaren geen cash meer. Daarom raad ik een verblijf in dit hotel af.

Dear Guest, If you travel you must put a higher limit on your credit cards as more and more hotels and restaurants tend to ask guarantees at reservation or check-in for eventual expenses. In our case you knew it very well as it is well noted in the reservation process. Best regards, Carlo Cravat
By Alessandra
Friends
60-69 years
Reviewed: 1 year ago (11/08/2025)
Date of experience: 08/2025

Punto di forza la posizione. Belle e confortevoli le camere. Buono il servizio colazione con prodotti dolci e salati e frutta fresca.

Dear Guest, We thank you for having taken the time to write down your impressions especially about our breakfast buffet. Best regards, Carlo Cravat
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