Grand Hotel Cravat hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 889 reviews
:
By Miguel Arenas Mendoza
Couple
20-29 years
Reviewed: 8 years ago (25/02/2019)
Date of experience: 02/2019

Excelente ubicaión, personal amable y un bonito y clasico hotel.

Dear Guest, we thank you for your fine and nice comments about our friendly staff and my hotelrooms.
Best regards, Carlo Cravat
By Tim
Business
40-49 years
Reviewed: 8 years ago (25/02/2019)
Date of experience: 02/2019

Not great. The whole place was extremely outdated. My room as very close to the lifts and all I could hear first thing in the morning was the noise filtered through the gap of the main room door. The only thing going for this hotel was the central location. Room price definitely was expensive (€123.00 for 1 night) for what it offered and that is without going into detail of the bathroom facilities.

Dear Guest, we thank you for the time you took to write your personnel impressions. I am sorry that we did not meet your expectations and we hope that you will find the right place at the right price for your needs next time you have to come to Luxembourg. Best regards, Carlo Cravat
By Anastasia
Business
40-49 years
Reviewed: 8 years ago (23/02/2019)
Date of experience: 02/2019

Beautiful hotel, excellent location, friendly staff!

Dear Guest, we thank you for your kind remarks about my staff and my hotel. I am happy to read that you enjoyed your stay with us. Best regards, Carlo Cravat
By Ola
Couple
40-49 years
Reviewed: 8 years ago (23/02/2019)
Date of experience: 02/2019

A wonderful stay for two nights in february 2019.

Dear Guest, we thank you very much for your fine comment about your stay in February at the Grand Hotel Cravat. Best regards, Carlo Cravat
By Jean Girard
Business
30-39 years
Reviewed: 8 years ago (22/02/2019)
Date of experience: 02/2019

2 jours superbes au Cravat, malgré une erreur de réservation, l'hotel a été parfait avec moi, compréhensif et arrangeant. Je sais deja dans quel hôtel me rendre lors de mon prochain séjour au luxembourg ! Je recommande vivement le Cravat

Cher client, un grand merci pour votre commentaire fort positif. Les erreurs peuvent toujours arriver c'est le fait de comment les régler qui font la différence.
Un grand merci aussi pour votre score. Si vous désirez nous montrer votre soutien nous vous invitons à faire le même commentaire sur Tripadvisor et de nous donner 5 points. Ceci nous aidera à améliorer notre visibilité envers les grandes chaînes. Bien à vous, Carlo Cravat
No Public Name
Family
30-39 years
Reviewed: 8 years ago (20/02/2019)
Date of experience: 02/2019

Very nice, friendly stuff, great location, so close to the city and sightseeings!

Dear Guest, we thank you for your fine comments about my staff and my hotel. Best regards, Carlo Cravat
By Szymon and Katarzyna
Couple
30-39 years
Reviewed: 8 years ago (19/02/2019)
Date of experience: 02/2019

That is really lovely hotel

Dear Guest, we thank you very much for your kind feed back about my hotel. If you wish to support us even more then post on Tripadvisor the same comments and give us 5 dots. Best regards, Carlo Cravat
No Public Name
Business
50-59 years
Reviewed: 8 years ago (18/02/2019)
Date of experience: 02/2019

With renovated rooms and faster elevator this hotel would certainly be the best pick in Luxembourg city.

Dear Guest, we thank you for your kind remarks as we are a vintage hotel even our elevators are original for 1945, 1953 and the youngest from 1965.
Best regards, Carlo Cravat
By Dessin-Desmazières
Business
50-59 years
Reviewed: 8 years ago (17/02/2019)
Date of experience: 02/2019

Expérience Non satisfaisante

Chère cliente, Je vous remercie de m'avoir informé de votre avis. Nous vous avons proposé en premier lieu une chambre avec vue que vous n'avez pas accepté et nous vous avons proposé une chambre single sur cour comme vous vouliez une chambre calme et une boisson, eau minérale. Pour mon concierge vous n'avez plus rien dit et il pensait que vous étiez à l'aise. Désolé si tel n'était pas le cas. Qui ne dit mot consent. Bien à vous, Carlo Cravat
No Public Name
Business
50-59 years
Reviewed: 8 years ago (17/02/2019)
Date of experience: 02/2019

Good hotel
In nice location. A bit old fashion might need remodeling but very good service and reasonable price.

Dear Guest ,we thank you for taking the time to write your personnel comments about my hotel and your stay. Sorry that we did not meet totally your expectations. Best regards, Carlo Cravat
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