Grand Hotel Cravat hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 889 reviews
:
By Walter
Leisure travelers
50-59 years
Reviewed: 8 years ago (07/07/2018)
Date of experience: 07/2018

Room nor ready at 4pm? Defect toilet. Minibar warm. Not service minded staff in the reception. Overprized.

Dear Guest, I am very sorry to read that you had a bad experience with us and that you had so much trouble. Please accept my apologize for this situation as I was not aware of such a bad stay. I heard about the blocked toilet and a technician came especially after 17h00 to look after it but did not know about the other technical problems. Thanks to your post I will be able to work on that case. Best regards, Carlo Cravat
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (06/07/2018)
Date of experience: 07/2018

good services and in a great location of the hotel

Dear Guest, we thank you for your kind feed back and fine post. Best regards, Carlo Cravat
No Public Name
Business
40-49 years
Reviewed: 8 years ago (06/07/2018)
Date of experience: 07/2018

ok, aber wegen Hitze und Klimaanlage etwas zu warm.

Lieber Gast, danke für Ihr Kommentar und die nicht vorhandene Klimaanlage das leider stimmt. In heissen Sommertagen kann dies dem einen oder anderen Gast der an modernen Klimaanlagen gewöhnt ist stören. Hochachtungsvoll, Carlo Cravat
By Tatjana
Leisure travelers
50-59 years
Reviewed: 8 years ago (04/07/2018)
Date of experience: 07/2018

The hotel where I stay more than once. Excellent staff, good accommodation, good location.

Dear Guest, we thank you for your kind feed back and for coming back again and again. Best regards and see you soon, Carlo Cravat
By Caoimhe
Leisure travelers
30-39 years
Reviewed: 8 years ago (03/07/2018)
Date of experience: 07/2018

Very pleasant except for the aforementioned problem with the noise in the room which I have to say would make me a little reluctant to stay again. But everything about your service was great.

Dear Guest, I thank you for your comments about the noise. it is true that we have some nights in the city center that are filled with some actions and traffic moments that might disturb the quietness of the night. We are located in the city center and you can not avoid it. Sorry for that and thank you for the positive attitude.
Best regards, Carlo Cravat
No Public Name
Leisure travelers
70-79 years
Reviewed: 8 years ago (01/07/2018)
Date of experience: 06/2018

Location is excellent. Staffs are friendly. Breakfast is good.

Dear Guest, we thank you very much for sharing your positive impressions of your last stay at our hotel. Happy to read that all went fine. Best regards, Carlo Cravat
No Public Name
Business
50-59 years
Reviewed: 8 years ago (30/06/2018)
Date of experience: 06/2018

Excellent Hotel and staff
Location Prime

Dear Guest, thank you for posting this excellent comment about your last stay and giving us an excellent score. Best regards, Carlo Cravat
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (25/06/2018)
Date of experience: 06/2018

I was very satisfied with my stay at the hotel. With its long history and authentic style, it offers an interesting alternative to ultra modern hotels.

Dear Guest, we thank you for your kind feed back and happy to read that we met your expectations and even above. May I ask you to post the same with 5 dots on Tripadvisor. Thank you very much and best regards, Carlo Cravat
By Kenneth
Business
50-59 years
Reviewed: 8 years ago (22/06/2018)
Date of experience: 06/2018

Overall very pleasant stay at this very established hotel. I have used many times and shall continue to do so.

Dear Guest, many thanks for your nice comments and for beeing a regular guest. Best regards, Carlo Cravat
By Frank
Leisure travelers
50-59 years
Reviewed: 8 years ago (20/06/2018)
Date of experience: 06/2018

Good Good Good Good Good

Dear Guest, thank you for your kind comment. Best regards, Carlo Cravat
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