Grand Hotel Cravat hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 886 reviews
:
By Alexander
Business
50-59 years
Reviewed: 9 years ago (11/12/2017)
Date of experience: 12/2017

Perfect location and excellent service

Dear Guest, thank you for your nice post. May I ask you to send the same with 5 dots to Tripadvisor.
Thank you and have a nice Christmas time,
Carlo Cravat
No Public Name
Business
50-59 years
Reviewed: 9 years ago (08/12/2017)
Date of experience: 12/2017

Great location. Comfortable hotel. Nice people at reception desk!

Dear Guest, thank you for your kind comments about my staff and your stay.
We wish you a nice Christmas time and see you next year,
Carlo Cravat
By John Adams
Leisure travelers
60-69 years
Reviewed: 9 years ago (08/12/2017)
Date of experience: 12/2017

The Cravat is in a great location and the price was reasonable ( a good value) However, due to the condition of the decor, I am afraid that the value is slipping. The IT speed was real good.

Dear Guest, I thank you for the time you took to write your appreciation. Value slipping! this is strange as in general I do not have this kind of feed back.
Anyway it is always good to have different views from my guests. Either your love or you don't love the Cravat but you'll never be indifferent.
Best regards,
Carlo cravat
By Patrick Bruening
Leisure travelers
30-39 years
Reviewed: 9 years ago (29/11/2017)
Date of experience: 11/2017

Best location to visit the most sights. It was really good to stay in this hotel. The only thing which are not the best is the comfort of the bed - it would be better if it is a queen size and not a twin bed - and the other one is the quality of breakfast - it would be better, breakfast was ok but not the best. The crumbled egg was really not good. But all the ohter things were perfect. Thank you

Dear Guest, thank you for your comments about the bedsize and the eggs. We are thinking of changing in some rooms the twin beds to as you suggested queen or kingsized beds. I will also have a look to the eggs.
Best regards,
Carlo Cravat
No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (28/11/2017)
Date of experience: 11/2017

Great location, very clean and courteous staff:)

Dear Guest, thank you very much for your nice comments. Could you in case you have some time post the same in Tripadvisor to support our ranking with 5 dots.
Thank you and best regards,
Carlo Cravat
No Public Name
Business
30-39 years
Reviewed: 9 years ago (26/11/2017)
Date of experience: 11/2017

Good Hotel in City Centre

Dear Guest, thank you for your kind post.
Best regards,
Carlo Cravat
No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (24/11/2017)
Date of experience: 11/2017

Ein Hotel mit Charme und Seele. Habe mich selten in einem Hotel so wohlgefühlt. Sehr schönes Zimmer mit Aussicht. Freundliches Personal und sehr angenehme Atmosphäre und die Lage ist auch sehr gut um die Stadt zu erkunden.

Lieber Gast, danke für Ihr nettes Kommentar über Ihren Aufenhalt. Dürfte ich Sie fragen diesen Kommentar dann mit 5 Punkte auf Tripadvisor weiter zu leiten.
Danke und wir hoffen Sie wieder bald begrüssen zu dürfen.
Hochachtungsvoll,
Carlo Cravat
By Bernardi
Leisure travelers
60-69 years
Reviewed: 9 years ago (23/11/2017)
Date of experience: 11/2017

Good experience. To be repeted

Dear Guest, thank you for this nice and short comment about your stay. Looking forward to having you soon again on board.
Could I ask you to post this comment on Tripadvisor with 5 dots. Thank you for your help.
Best regards,
Carlo Cravat
No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (23/11/2017)
Date of experience: 11/2017

Excellent for a one night stay in the city centre with old world charm.

Dear Guest, thank you for your nice post about your stay.
Best regards,
Carlo Cravat
No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (22/11/2017)
Date of experience: 11/2017

2 jours en séjour, mais une seul fois nous avons eu le tapis de nuit et l'attention sur la table de nuit. Le deuxieme jour rien, dommage.

Cher client, je vous remercie de votre retour et surtout de votre critique constructive sur le service de couvre-lits. Je vais en avertir la gouvernante général.
Bien à vous et à bientôt,
Carlo Cravat
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