Grand Hôtel De Tours hotel logohotel logo
Public Reviews Score
79%

"Satisfied"

Based on 5,618 reviews across 12 portals
:
By PISCOT
Business
40-49 years
Reviewed: 9 years ago (22/05/2017)
Date of experience: 05/2017

Établissement un peu vieillot et décrépi (couloirs, déco), mais les chambres sont immenses et le personnel constamment aux petits soins. Je reviendrai !

No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (15/05/2017)
Date of experience: 05/2017

J'avais réservé une suite junior pour un séjour romantique déçu de ne pas avoir la suite junior qui est sur votre site
A part cela la suite junior familiale était spacieuse
Grande salle de bain
Cordialement
MR Rivaud

Bonjour Mr Rivaud,
Merci pour votre commentaire. Comme je vous l'avais signifié à votre arrivée, la suite junior familiale vous avait été attribuée pour améliorer votre confort car étant plus spacieuse que la suite junior. Vous aviez pour ainsi dire été surclassé. Notre équipe fait de son mieux pour vous satisfaire et rendre votre séjour agréable.
Nous sommes heureux de savoir que vous avez apprécié malgré tout votre passage dans notre établissement et serons heureux de vous revoir.
Bien cordialement
Alain
No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (05/05/2017)
Date of experience: 05/2017

Very pleasant.Good room and good location. Very quiet

Dear guest,
Thank you for taking the time to leave a comment on your stay at the Grand Hôtel de Tours. It sounds like you had a great experience at the Grand Hôtel. we're so glad you were impressed enough by our rooms , and the location! If you are ever in Tours again, we would love to welcome you back. Thank you.

Best regards,
Alain
By Rigo Marc
Leisure travelers
60-69 years
Reviewed: 9 years ago (05/05/2017)
Date of experience: 05/2017

Globalement positive.

Bonjour,
Merci pour votre chaleureux commentaire. Notre sympathique équipe sera heureuse de accueillir à nouveau lors de votre prochain passage en Touraine.
Cordialement
Alain
No Public Name
Business
50-59 years
Reviewed: 9 years ago (05/05/2017)
Date of experience: 05/2017

Super,super super super

Bonjour,
Nous vous remercions pour votre chaleureux commentaire. Nous sommes ravis de savoir que vous avez passé un agréable séjour dans notre hôtel. Nous espérons vous revoir bientôt.
Bien cordialement.
Alain
By Diana
Leisure travelers
30-39 years
Reviewed: 9 years ago (03/05/2017)
Date of experience: 04/2017

Very much appreciated the free upgrade to their junior suite, excellent location, friendly staff

Dear guest,
Thank you for taking the time to leave a comment on your stay at the Grand Hôtel de Tours. It sounds like you had a great experience at the Grand Hôtel. we're so glad you were impressed enough by our junior suite, the location of the hotel and our friendly staff ! If you are ever in Tours again, we would love to welcome you back. Thank you for staying at the Grand Hôtel de Tours.

Best regards,
Alain
No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (27/04/2017)
Date of experience: 04/2017

I liked the room and the location. Quiet and comfortable. Not fancy but nice.

Dear guest,
Thank you for taking the time to leave a comment on your stay at the Grand Hôtel de Tours. It sounds like you had a great experience at the Grand Hôtel. we're so glad you were impressed enough by our comfortable room and the location of the hotel ! If you are ever in Tours again, we would love to welcome you back. Thank you for staying at the Grand Hôtel de Tours.

Best regards,
Alain
No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (20/04/2017)
Date of experience: 04/2017

A great central location. Friendly staff.

Dear guest,

Thank you for taking the time to leave a comment on your stay at the Grand Hôtel de Tours. It sounds like you had a great experience at the Grand Hôtel. we're so glad you were impressed enough by our customer service, and the a great central location of our hotel . If you are ever in Tours again, we would love to welcome you back. Thank you for staying at the Grand Hôtel de Tours.

Best regards,
Alain
No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (15/04/2017)
Date of experience: 04/2017

Loved it. When (not if) we come back, we'll be booking with you again.

Dear Client,
Thank you very much for your evaluation and your comment. We are so happy to see that you have enjoyed your stay at our hotel. We will be so happy to welcome you again in our establishment for your future visite to Tours.
Cordially.
Mohammad
No Public Name
Business
50-59 years
Reviewed: 9 years ago (13/04/2017)
Date of experience: 04/2017

excellente localisation, parcontre moquette à refaire

Merci beaucoup pour votre commentaire. Nous sommes ravis de voir que la localisation de notre hôtel vous ait plus. Nous ne manquerons pas de transmettre votre remarque concernant la moquette à la direction. Nous serions heureux de vous revoir lors d'un prochain séjour à Tours.

Cordialement,

Mohammad
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