Grand Hôtel De Tours hotel logohotel logo
Public Reviews Score
80%

"Satisfied"

Based on 5,822 reviews across 9 portals
:
By Mary
Leisure travelers
60-69 years
Reviewed: 10 years ago (22/05/2016)
Date of experience: 05/2016

It was great , and the staff went out of the way to make our stay as pleasant ad possible

Dear Mary,

It's been a pleasure to welcome you at the Grand Hotel. And we are glad that you've enjoyed your stay with us.

We do all our best to give our guests the best comfort and advices.

We would be very happy if you visit us again in an other trip in the Loire Valley.

Best regards,

Victor (you were fabulous too).
No Public Name
Leisure travelers
40-49 years
Reviewed: 10 years ago (13/05/2016)
Date of experience: 05/2016

hôtel très bien situé, propre, personnel accueillant. nous avons passé un agréable (mais trop court) séjour à Tours.

Bonjour,

Merci d'avoir pris le temps de nous laisser un avis. En effet, le Grand hôtel est situé en pleine centre-ville de Tours, juste à côté de la gare et d'autres commerces et sites touristiques. Je suis désolé que votre séjour ait été trop court. Nous serions ravi de vous accueillir de nouveau lors de votre prochain passage à Tours.

Cordialement,

Benjamin
By MAI
Leisure travelers
70-79 years
Reviewed: 10 years ago (13/05/2016)
Date of experience: 05/2016

très bonne, amabilité exceptionnelle à la réception ; ville très agréable

Bonjour,

Nous vous remercions de nous avoir laissé un commentaire. Je suis ravi que vous ayez apprécié l'accueil par notre équipe pendant votre séjour au Grand hôtel de Tours. Le Grand hôtel est idéalement situé en centre ville de Tours et à proximité des transports commun, des sites touristiques, des magasins et des restaurants.

Ce serait un plaisir de vous accueillir de nouveau lors d'un prochain séjour en Touraine!

Cordialement,

Benjamin
No Public Name
Leisure travelers
20-29 years
Reviewed: 10 years ago (12/05/2016)
Date of experience: 05/2016

Overall it has been a great experience!

Hello,

Thanks for taking the time to leave us a review. We're glad you enjoyed your stay at the Grand Hôtel in Tours and would love for you to come back if you are ever in Tours again. Don't forget to reserve on our official site to get the best rates!

Best regards,

Ben
By MITRAM
Leisure travelers
80+ years
Reviewed: 10 years ago (12/05/2016)
Date of experience: 05/2016

Nous avons passé un séjour très agréable à Tours et, nous sommes très heureux de la proximité qui existe entre "le Grand Hotel" et le centre de TOURS!...
Quant à l'accueil au "Grand Hotel",nous lui attribuons la note:10sur10.
R.MITRAM/JENNY MITRAM

Chers Clients,
Nous vous remercions d'avoir pris le temps de nous répondre chaleureusement.Tous nos vœux de bonheur vous accompagnent pour cet an de plus célébré dans nos locaux.La sympathique équipe du Grand Hotel de Tours sera ravie de vous accueillir à nouveau lors de votre prochain séjour à Tours.
Cordialement/ Alain
No Public Name
Leisure travelers
30-39 years
Reviewed: 10 years ago (12/05/2016)
Date of experience: 05/2016

Nice hotel, warm welcome, super location

Hello,

Thank you for leaving us such a nice review. The Grand Hôtel is indeed centrally located in Tours, right next to the train station and within walking distance of many tourist sites, restaurants, shops and of course the beautiful Loire River! I'm glad you got a warm welcome from our crew during your stay. Great customer service is something we really take pride in at the Grand Hôtel.

Once again thank you for staying with us, and we hope to see you again if you're ever back in Tours!

Sincerely,

Ben
No Public Name
Leisure travelers
30-39 years
Reviewed: 10 years ago (11/05/2016)
Date of experience: 05/2016

Bonne expérience. Le personnel a été arrangeant suite à la mauvaise surprise du lit bébé qui ne rentrait pas dans la chambre. (info BOOKING donnée troptard.

Bonjour, Merci pour votre commentaire. Nous faisons le maximum pour la satisfaction de nos clients et sommes heureux de savoir que vous avez apprécié notre surclassement. Le grand hotel refléte et garde le style des années 30 tout en conservant son charme par une rénovation permanente. Notre sympathique équipe sera heureuse de vous revoir lors de votre prochain passage à Tours.Cordialement. Alain
No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (11/05/2016)
Date of experience: 05/2016

The room price is excessive in relation to the quality of services offered, cleanliness and the comfort of the room. In particular, the presence of dust in the room, on the wallpaper, the closet and on the curtain. no minibar.

By Schwank
Leisure travelers
70-79 years
Reviewed: 10 years ago (10/05/2016)
Date of experience: 05/2016

Underground public parking very close @ 17€/2 nights with discount offered by hotel. Helpful staff. Very close to tourism office. Overall a gem.

Dear Guest,

Thank you for your review. I'm glad you had such a satisfactory experience while staying with us at the Grand Hôtel de Tours. We think this hotel is a gem too! In addition to the tourism office, the hotel is within walking distance of many restaurants, shops and tourist sites. Plus, if you need to go somewhere too far to walk, the hotel is located right next to the train station and other public transit options. Guests traveling by car also benefit from discounted rate of 8€ per 24 hours in an adjacent parking garage! It's great to hear that you found our staff to be helpful. The front desk is staffed 24/7 so we are always available to assist guests, night or day.

Please come back and stay with us if you are ever in the Loire Valley again, it would be our pleasure. Don't forget to reserve on our official website to get the best rates!

Best regards,

Ben
No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (10/05/2016)
Date of experience: 05/2016

Hôtel agréable à proximité de la gare et de l'office de tourisme.
Parking très pratique

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