Grand Hôtel De Tours hotel logohotel logo
Public Reviews Score
79%

"Satisfied"

Based on 5,564 reviews across 9 portals
:
No Public Name
Leisure travelers
60-69 years
Reviewed: 11 years ago (04/11/2015)
Date of experience: 11/2015

A really good hotel at a great deal price. The only criticism I could make is that the outside noise from people and traffic and street cleaning is very intrusive. I should have used ear plugs.

Hello

Thank you for your comment.
During another trip, we recommend you request a room on the back of the building to be quiet
We would be happy to see you
Best regards
Gladys
No Public Name
Leisure travelers
50-59 years
Reviewed: 11 years ago (02/11/2015)
Date of experience: 10/2015

靠近火车站，城市小，交通很方便，酒店设施有点老，但还算温馨

亲爱的罗，
感谢您的评论。我们很高兴您喜欢您和我们在一起。
我们的团队尽一切努力满足您的微笑，总是满足你。
该大酒店的旅游是一个装修的酒店在这种风格，我们尽量保持这种精神最好地满足客户需求。
我们希望看到你在我们美丽的地区即将到来的住宿。
宝莲 (Pauline)，接待
No Public Name
Leisure travelers
60-69 years
Reviewed: 11 years ago (02/11/2015)
Date of experience: 10/2015

Very good, perfect for a stopover

Dear Sidney,
Thank you so much for your nice comment.
We do our best to make you spend a pleasant stay.
Do not hesitate to ask us a courtesy tray at reception so you can have a tea or coffee in your room !
We sometimes use the bar for conference but our barman is always here at your disposal if you wish to drink something.
Indeed, we are located in the city center and near the train station
We would be happy to welcome you again !
Pauline, reception
No Public Name
Leisure travelers
50-59 years
Reviewed: 11 years ago (31/10/2015)
Date of experience: 10/2015

The overall appearance of the hotel appeared to be rundown and in need of repair. The carpets in the hallway needed cleaning and the furniture in the lobby needs to be replaced.

Dear Sam,
Thank you for taking the time to write a comment as it is very important for us.
The Grand Hotel de Tours is renovated in the style of the 1930s.
We work throughout the year. That is why the hotel closes for Chritsmas to make this renovation and is maintained throughout the year.
We acknowledge your comment on the carpets and the furniture and will convey it to our manager.
We hope to see you again so that you would not stay on a bad impression. Pauline, reception.
No Public Name
Business
60-69 years
Reviewed: 11 years ago (31/10/2015)
Date of experience: 10/2015

Perfect stay, to be advised to all my friends

Dear Guest,
Thank you for taking the time to write your comment.
The Grand Hotel Tours is two steps from the station and located in the city center so you can also discover easily the historic area of Tours (10 min walk).
Our team is available to answer the different needs of our customers.
We hope to welcome you again at the Grand Hotel de Tours.
Adrien - Reception
No Public Name
Leisure travelers
40-49 years
Reviewed: 11 years ago (29/10/2015)
Date of experience: 10/2015

Notre séjour est très satisfaisant dans l'ensemble; dommage que la chambre familiale rénovée avec goût et spacieuse souffre de petits défauts:
_ robinet mal positionné/vasque, pas de flexible dans la baignoire et pas de toilette séparée dans une chambre familiale occupée par 4 personnes, c'est une contrainte.

Cher Client,

Nous vous remercions d'avoir pris le temps d'écrire ce commentaire. Nous sommes contents que vous ayez apprécié votre séjour dans notre établissement aussi bien que son style années 30 et son petit-déjeuner buffet. Nous sommes désolés pour les inconvénients dans la salle de bain. Pour avoir plus d'espace et deux salles de bain lors d'un prochain séjour chez nous, nous proposons aussi des chambres communicantes.

A très bientôt dans notre belle région!

Benjamin
No Public Name
Leisure travelers
50-59 years
Reviewed: 11 years ago (28/10/2015)
Date of experience: 10/2015

Très satisfaisant comme d'habitude

Chère Geneviève,
Nous vous remercions pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour parmi nous.
Notre équipe fait son maximum afin de vous accueillir avec le sourire et de toujours vous satisfaire.
Nous sommes ravis de vous accueillir à chaque fois que vous venez ! Au plaisir donc pour une prochaine fois.
Pauline,
Réception
No Public Name
Leisure travelers
60-69 years
Reviewed: 11 years ago (28/10/2015)
Date of experience: 10/2015

Very nice room and location.

Dear David,
Thank you very much for your comment.
Indeed, our hotel has a perfect location directly next to the train station and not far from all stores and visits. We appreciate that you liked our establishment and it would be a pleasure to welcome you again.
Best regards,
Pauline
No Public Name
Leisure travelers
60-69 years
Reviewed: 11 years ago (28/10/2015)
Date of experience: 10/2015

we enjoyed our stay, location excellent and very comfortable bed

Dear Michaela,
Thank you so much for your warm comment. We are delighted that you enjoyed your stay with us.
Our team makes every effort to accommodate you with a smile and always satisfy you.
The Grand Hotel de Tours is located near the station, shops and the old town, which is very convenient for all our guests.
We hope to see you at an upcoming stay in our beautiful region.
Best regards
Pauline
No Public Name
Leisure travelers
20-29 years
Reviewed: 11 years ago (28/10/2015)
Date of experience: 10/2015

The experience was a good one, pillows were the only let down

Dear Marissa,
Thank you very much for this warm comment.
The Grand Hotel de Tours was built in 1927 and we strive to keep the Art Deco atmosphere of that time.
Our team always does her best to welcome you with a smile and to make your stay enjoyable. We are here for you, so do not hesitate to come at reception ask us any information. We are present 24h/24. Do not hesitate to ask us to change the pillow.
We will be happy to welcome you again anytime soon !
Best regards, Pauline
Back to Top CERTIFICATE what's this?