Grand Hôtel De Tours hotel logohotel logo
Public Reviews Score
79%

"Satisfied"

Based on 5,565 reviews across 9 portals
:
By Nancy & Beto
Leisure travelers
40-49 years
Reviewed: 11 years ago (08/10/2015)
Date of experience: 10/2015

O Hotel é bem localizado, o quarto confortável, espaçoso e iluminado, banheiro excelente, com boxe fechado, toalhas secas sempre.

Olá

Muito obrigado pelo seu comentário agradável.
Estamos muito satisfeitos em ler que a sua estadia correu bem.
Na verdade, o Grand Hotel está idealmente localizado no centro. Nós fazemos o nosso melhor para fazer você passar um momento agradável em nossa empresa.
Toda a equipe ficaria encantado em vê-lo novamente em nossa próxima visita a França
cordialmente
Gladys.
No Public Name
Leisure travelers
40-49 years
Reviewed: 11 years ago (07/10/2015)
Date of experience: 10/2015

De courte durée mais un très agréable séjour dans cet établissement

Bonjour,

Merci beaucoup pour votre commentaire. Nous sommes heureux de voir que vous avez apprécier votre séjour parmi nous. Nous serions également ravis de vous revoir lors d'un prochain voyage.

Cordialement,

Victor
By rosa
Leisure travelers
50-59 years
Reviewed: 11 years ago (06/10/2015)
Date of experience: 10/2015

Las fotos que salen en la web no de corresponden con la realidad, habitaciones muy pequeñas y muy viejas, ademas el ascensor no llegaba hasta el piso donde nos colocaron y tuvimos que subir y bajar las maletas. Me senti estafada, reclamamos y el chico de la recepcion nos atendio muy bien pero no solucionamos nada

No Public Name
Leisure travelers
70-79 years
Reviewed: 11 years ago (06/10/2015)
Date of experience: 10/2015

Rien à préciser au delà

Bonjour,

Merci beaucoup d'avoir pris le temps de nous laisser un commentaire. Nous sommes heureux de voir que vous avez aimé notre établissement. Nous remarquons cependant que le petit déjeuner vous a moins plu que le reste. Nous serions ravis d'en discuter avec vous lors d'un éventuel prochain séjour dans la ville de Tours.
By Fontaine
Business
40-49 years
Reviewed: 11 years ago (28/09/2015)
Date of experience: 09/2015

Certaines parties à rénover, mais très bien. Du cachet.

Bonjour

Merci beaucoup pour votre commentaire.
Notre établissement est en rénovation chaque année. C'est pourquoi nous sommes fermés fin Décembre. Nous tenons tout particulièrement à conserver le style des années 1930.
Nous serions ravis de vous revoir lors d'un prochain séjour à Tours
Cordialement
Gladys
By Dilara
Leisure travelers
30-39 years
Reviewed: 11 years ago (27/09/2015)
Date of experience: 09/2015

We were travelling in the group of four people, nobody really liked it, and I was a trip organizer, when I asked would they like to stay one more night in this hotel, they answered NO. Hairs in the bathroom in the room of our relatives were disgusting! Cleaning and repairment is really needed!

Hello Thank you for your comment. We are sorry to read that your stay did you enjoyed. You have booked Classic rooms located on the pedestrian street. These can be noisier than the rooms or Superior Comfort located on the building's rear. We'll be sure to tell your displeasure our housekeeper on cleanliness. Best regards Gladys
By Kojima
Leisure travelers
60-69 years
Reviewed: 11 years ago (25/09/2015)
Date of experience: 09/2015

Satisfied with good location

Dear Kojima San,

Thank you for your comment.

We are pleased that your enjoy your stay with us and hope to see you again next time.

Best regards, Pauline
No Public Name
Leisure travelers
30-39 years
Reviewed: 11 years ago (25/09/2015)
Date of experience: 09/2015

Very efficient sraff and a spacious room in a good location. Convenient and reasonable parking nearby.

Dear Sir,
Thank you very much for this warm comment.
The Grand Hotel de Tours is located in the heart of the city of Tours and close to the train station. Indeed, we are about 100m on the left of the station.
The Grand Hotel de Tours was built in 1927 and we strive to keep the Art Deco atmosphere of that time.
Our team always does her best to welcome you with a smile and to make your stay enjoyable. We are here for you, so do not hesitate to come at reception ask us any information. We are present 24h/24.
We will be happy to welcome you again anytime soon !
Best regards, Pauline
No Public Name
Leisure travelers
70-79 years
Reviewed: 11 years ago (24/09/2015)
Date of experience: 09/2015

Great staff. Central location, but can be noisy from street traffic and people until 11 PM. Good value. Large rooms. Close to railway station and busses.

Good evening

Thank you for your nice comment.
We do our best to make you spend a pleasant stay.
Indeed, we are located in the city center and near the train station
We'd love to see you in a future stay
Best regards
Gladys
No Public Name
Leisure travelers
30-39 years
Reviewed: 11 years ago (23/09/2015)
Date of experience: 08/2015

Thank you for a wonderful stay!

Hello,
Thank you for your comment. We are delighted that you enjoyed your stay with us.
Our team makes every effort to accommodate you with a smile and always satisfy you.
The Grand Hotel de Tours is a renovated hotel in this style and we try to keep this spirit best to satisfy our customers.
We hope to see you at an upcoming stay in our beautiful region.
Best regards
Alain
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