Grand Hôtel De Tours hotel logohotel logo
Public Reviews Score
80%

"Satisfied"

Based on 5,900 reviews across 9 portals
:
No Public Name
Business
70-79 years
Reviewed: 11 years ago (03/12/2015)
Date of experience: 12/2015

Room OK for 1 night only.

Dear guest,

Thank you for your comment. We are glad that you have enjoyed your stopover in our hotel. About your notation for the room and the cleaning, we would have liked knowing what disappointed you. It would be a pleasure to welcome you again in our establishment and to provide you a larger room.

Best regards,

Victor.
No Public Name
Business
30-39 years
Reviewed: 11 years ago (01/12/2015)
Date of experience: 11/2015

Excellent localization, great comfort.

Good Morning

Thank you for your comment and we will be happy to welcome you in a future stay in Tours
Best regards
Gladys
By Henejaert
Business
40-49 years
Reviewed: 11 years ago (29/11/2015)
Date of experience: 11/2015

Hôtel très bien positionné, personnels à notre écoute, une très belle adresse.

Bonjour

Merci beaucoup pour votre gentil commentaire.
Merci également d'avoir souligné que nous sommes là pour vous, c'est avec grand plaisir que nous prenons cette remarque à notre charge.
Au plaisir de vous recevoir une nouvelle fois lors d'un passage à Tours
Cordialement
Gladys
No Public Name
Business
50-59 years
Reviewed: 11 years ago (25/11/2015)
Date of experience: 11/2015

It was a good experience

Dear Guest,

Thank you for your comment. It's a pleasure to see that you have had a nice stay in our hotel. We would be happy if you come visit us again.

Best Regards,

Victor
No Public Name
Business
40-49 years
Reviewed: 11 years ago (20/11/2015)
Date of experience: 11/2015

séjour professionnel très agréable

Bonjour Sylvain,

Merci beaucoup pour votre commentaire.
Nous sommes ravis de voir que votre séjour se soit bien passé.
Nous serions enchantés de vous revoir lors d'un prochain séjour.

Pauline, réception.
By barbara@luxurytoursforless.com
Leisure travelers
60-69 years
Reviewed: 11 years ago (18/11/2015)
Date of experience: 11/2015

I am a travel agent and this stay was for my 2 young clients on their honeymoon. It was part of a package deal complete with a tour of the area. It worked great, was well priced and I intend to use this for future clients. The fact that you are in Tours and near the train station is ideal. Thank you taking care of my clients. Barbara owner of "Luxury Tours For Less"

Hello

Thankyou very much for your comment.
We are pleased that you liked the hotel and would love to host your company's other customers again
Best regards
Gladys
No Public Name
Leisure travelers
40-49 years
Reviewed: 11 years ago (12/11/2015)
Date of experience: 11/2015

séjour correcte en centre ville

Cher client bonjour,
Tout d'abord merci pour votre commentaire. Comme vous l'avez remarqué, notre hôtel est idéalement situé , proche de la gare et de tous commerces et restaurants. Notre partenariat avec le parking vous garantit le meilleur tarif pour un stationnement sécurisé.
Nous serons heureux de voir revoir dans notre belle région.
Cordialement
Alain
No Public Name
Leisure travelers
50-59 years
Reviewed: 11 years ago (11/11/2015)
Date of experience: 11/2015

It's a very good experience. The location is just apposite the train station and tourism office, where we meet our castle's excursion tour guide. And I love the room's decoration.

Dear Siprianan,
Thank you very much for your comment.
Indeed, our hotel has a perfect location directly next to the train station and not far from all stores and visits. We appreciate that you liked your room and our establishment. It would be a pleasure to welcome you again.
Best regards,
Pauline
No Public Name
Business
40-49 years
Reviewed: 11 years ago (08/11/2015)
Date of experience: 11/2015

Séjour sans probleme

Bonjour Emma,

Merci beaucoup pour votre commentaire.
Nous sommes ravis de voir que votre séjour se soit bien passé.
Nous serions enchantés de vous revoir lors d'un prochain séjour.

Pauline, réception
No Public Name
Business
40-49 years
Reviewed: 11 years ago (05/11/2015)
Date of experience: 11/2015

ho solo dormito, personale a colazione non disponibile

Caro Simone,
Grazie per il suo commento. Siamo lieti che vi siate divertiti soggiorno con noi.
La nostra squadra fa ogni sforzo per accogliere con un sorriso e sempre soddisfare le vostre esigenze è per questo mi scuso a nome miei colleghi. Mi dispiace che non è andata bene. Trasmetto loro il tuo malcontento.
Saremo lieti di darvi il benvenuto di nuovo.
Paolina, reception
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