Grand Hôtel De Tours hotel logohotel logo
Public Reviews Score
80%

"Satisfied"

Based on 5,827 reviews across 9 portals
:
By Francisco Yagues
Leisure travelers
50-59 years
Reviewed: 11 years ago (12/08/2015)
Date of experience: 08/2015

Positiva y recomendable

Hola,

Gracias por tomarse el tiempo para dejarnos retroalimentación que nos permitirá mejorar usted.

Nuestro hotel situado en el centro de la ciudad entre la estación y la oficina de turismo es el punto de partida ideal para realizar excursiones y visitas.


Espero verte en una futura estancia, no dude en consultar nuestro sitio para bénéfiecier la mejor tarifa.
cordialmente
Edwige
No Public Name
Leisure travelers
30-39 years
Reviewed: 11 years ago (12/08/2015)
Date of experience: 08/2015

Very happy with the hotel. Great location, large room, impressive variety at breakfast.

Hello,

Thank you for taking the time to leave us feedback that will enable us to improve.

Our hotel conveniently located in the city center between the station and the tourist office is the ideal starting point for excursions and visits.

Our Breakfast offer a large choice for our customer on Buffet to let them take what they want as much as they can fit.

Hope to see you in a future stay, do not hesitate to consult our site to bénéfiecier the best rate.
Best regards
Edwige
No Public Name
Leisure travelers
60-69 years
Reviewed: 11 years ago (12/08/2015)
Date of experience: 08/2015

Very goodxxxxxxxxxx 123 321 xyz 999

Hello,

Thank you for taking the time to leave us feedback that will enable us to improve.

Our hotel conveniently located in the city center between the station and the tourist office is the ideal starting point for excursions and visits.

Hope to see you in a future stay, do not hesitate to consult our site to bénéfiecier the best rate.
Best regards
Edwige
No Public Name
Leisure travelers
20-29 years
Reviewed: 11 years ago (12/08/2015)
Date of experience: 08/2015

It was okay. We stayed 3 nights. Some problems with Internet (

Hello,

Thank you for taking the time to leave us feedback that will enable us to improve.

Our hotel conveniently located in the city center between the station and the tourist office is the ideal starting point for excursions and visits.

Our Wifi system sometimes need to be rebooted during big crowds but we will not fail to inform the Directorate.

Hope to see you in a future stay, do not hesitate to consult our site to bénéfiecier the best rate.
Best regards
Edwige
No Public Name
Leisure travelers
40-49 years
Reviewed: 11 years ago (12/08/2015)
Date of experience: 08/2015

Great place to stay and travel

Hello,

Thank you for taking the time to leave us a comment. Our hotel is ideally located in the city center next to the train station and the Office of Tourism to all tourist departures as well as traders for your enjoyment.

We are pleased that our institution have you liked and hope to see you soon.

Feel free to visit our website to take advantage of our best deals.

Sincerely - Edwige
By Fide
Leisure travelers
50-59 years
Reviewed: 11 years ago (11/08/2015)
Date of experience: 07/2015

Friendly staff, good location, hotel needs an update on halls and elevators, better lighting

Hello,

Thank you for taking the time to leave us a comment. Our hotel is ideally located in the city center next to the train station and the Office of Tourism to all tourist departures as well as traders for your enjoyment.
We have noted your comments and will not fail to inform the management. Please note that a quote is underway to change our elevators and improve our hallways.

Feel free to visit our website to take advantage of our best deals.

Sincerely - Edwige
No Public Name
Leisure travelers
50-59 years
Reviewed: 11 years ago (11/08/2015)
Date of experience: 08/2015

Excellent position and the old town was fantastic

Dear Guest,
Thank you for taking the time to write your comment.
The Grand Hotel de Tours is the ideal departure point for visiting the Loire Valley Castles.
We offer the best deals on the hotel website.
We suggest several kind of rooms ranging from Classic Room to the Winston Churhill Suite, and family rooms, adapted to your budget.
We have a special rate with the secure Vinci parking few meters ago from the hotel.
Located in the city center you have discovered the historic area of Tour, old town. We are glad you appreciated.
We hope to welcome you again at the Grand Hotel de Tours.
Best regards. Alain
No Public Name
Leisure travelers
40-49 years
Reviewed: 11 years ago (08/08/2015)
Date of experience: 08/2015

I would recommend for anyone else visiting Tours. The only thing that could be improved is putting a lock on the bathroom door, and making the bar more of a feature as a place to spend some time. Otherwise excellent.

Dear Guest,
Thank you for taking the time to write your comment.
The Grand Hotel de Tours is the ideal departure point for visiting the Loire Valley Castles.
We offer the best deals on the hotel website.
We suggest several kind of rooms ranging from Classic Room to the Winston Churhill Suite, and family rooms, adapted to your budget.
We have a special rate with the secure Vinci parking few meters ago from the hotel.
Located in the city center you can also discover the historic area of Tours (10 min walk).
We hope to welcome you again at the Grand Hotel de Tours.
Adrien
Reception
No Public Name
Leisure travelers
40-49 years
Reviewed: 11 years ago (07/08/2015)
Date of experience: 07/2015

Séjour agréable, petit déjeuner pas top

Cher Client,
Nous vous remercions d'avoir répondu à notre questionnaire de satisfaction.
Vous avez pu en effet séjourné dans une des plus belles chambres du Grand Hotel de Tours en catégorie Supérieure : spacieuse et confortable avec une décoration entièrement refaite dans l'esprit des années 30.
Nous avons bien noté votre déception concernant votre petit-déjeuner servi en chambre et nous en sommes navrés.
Nous avons transmis votre avis aux personnes concernées afin de pouvoir retravailler la composition du plateau petit-déjeuner.
Espérant vous accueillir lors d'un prochain séjour à Tours.
Adrien
Réception
No Public Name
Leisure travelers
60-69 years
Reviewed: 11 years ago (06/08/2015)
Date of experience: 08/2015

Muy buena. Como sugerencia podrian colocar una caja de seguridad chica dentro del placard.

Estimado Norberto,

Gracias por su amable comentario.
Nos alegramos de que usted aprecia su estancia.
Le informaremos nuestro director para su comentario sobre la caja de seguridad, que es una idea impresionante!

Nuestro equipo siempre hace todo lo posible para darle la bienvenida con una sonrisa y hacer que su estancia sea agradable. Estamos aquí para usted, así que no dude en venir a recepción pedirnos cualquier información. Estamos presentes 24h / 24.
Gracias por reservar en nuestra página web donde se puede obtener el mejor precio.

Esperamos verle de nuevo por un otra viaje en la valle de la Loira.

Cordialmente, Pauline
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