Grand Hôtel De Tours hotel logohotel logo
Public Reviews Score
80%

"Satisfied"

Based on 5,900 reviews across 9 portals
:
No Public Name
Leisure travelers
40-49 years
Reviewed: 11 years ago (22/07/2015)
Date of experience: 07/2015

A very comfortable night whilst splitting our journey south. The breakfast was lovely especially the coffee and chocolate twists!

Good morning,

We thank you to having take time to let us know your position and are very pleased to her that you had a nice stay with us.

We make our best to make all ou client satisfied and hope to see you again next time.

Do not hesitate to have a look on our website to check our offer.

Kind Regards
Edwige
No Public Name
Leisure travelers
50-59 years
Reviewed: 11 years ago (21/07/2015)
Date of experience: 07/2015

A very positive experience

Good Afternoon

Thank-you so much for your comment.
It's with pleasure that you like you a pleasent stay
Best regards
Gladys
No Public Name
Leisure travelers
50-59 years
Reviewed: 11 years ago (21/07/2015)
Date of experience: 07/2015

Comfortable hotel, good location

Good evening,

Thank you very much for your comment.

Indeed, our hotel has a perfect location directly next to the train station and not far from all stores and visits. We appreciate that you liked our establishment and it would be a pleasure to welcome you again.

Best regards,

Victor
No Public Name
Leisure travelers
60-69 years
Reviewed: 11 years ago (18/07/2015)
Date of experience: 07/2015

this is not the first or last time for me at the Grand Hotel! It is the fourth time, so I must be happy with it!

Good morning,
Thank you for your warm comment.

All the staff does his best to be helpful with our guests.

We also hope that we will welcome you for a fifth time in our establishment.

Best Regards,

Victor
By Mitch - DJ
Business
40-49 years
Reviewed: 11 years ago (18/07/2015)
Date of experience: 07/2015

Not to be repeated. Though it wasn't that bad. So many better cheaper places in Tours. Room small, staff friendly, aircon was great.

hello
Thank you for your comment.
For your comfort, know that the Grand Hotel de Tours has the Superior rooms, more spacious than the Classic and Comfort rooms.
We especially maintain the style of the 1930s Is this makes you think it is "tired decor"?
We do our best to make you have the most pleasant of stays. That is why don't hesitate to come to the reception if anything is wrong.
it would be pity that you stay on a mixed impression and you do not renew your stay.
Best Regards
Gladys
By palau
Leisure travelers
70-79 years
Reviewed: 11 years ago (17/07/2015)
Date of experience: 07/2015

totalement negative,surtout ne pas conseiller.

Bonsoir

Merci pour votre commentaire. Nous y accordons de l'importance car il sert à nous améliorer.
Vous aviez réservé une chambre Classique dont la salle de bain n'est pas rénovée. Elle mesure 13m2 et donne sur la rue piétonne. Est ce que ce sont tous ces critères qui vous ont posés problème?
Sachez que nous avons d'autres catégories de chambres. De plus, elles sont entièrement rénovées.
Nous aimerions vous revoir afin que vous ne restiez pas sur une si mauvaise impression. N'hésitez pas à nous appeler pour que l'on puisse voir ensemble ce qu'il est possible de faire
nous vous souhaitons une bonne journée
Cordialement
Gladys
No Public Name
Leisure travelers
50-59 years
Reviewed: 11 years ago (17/07/2015)
Date of experience: 07/2015

As expected good.....

Good Morning,

Thank you for your comment and the time you took to do it.

We are pleased that your enjoy your stay with us and hope to see you again next time.

Do not hesitate to have a look on our website to see all our differente rooms.
Kind Regards
Edwige
No Public Name
Leisure travelers
40-49 years
Reviewed: 11 years ago (16/07/2015)
Date of experience: 07/2015

A lot of character and style!

Hello,

We acknowledge receipt of your comment and thank you to having taking time to do it.

We are pleased that our style of 30th century enjoy you and hope to see you again next to try our other rooms.

Do not hesitate to have a look on our website.
Kind Regards
Edwige
No Public Name
Leisure travelers
50-59 years
Reviewed: 11 years ago (16/07/2015)
Date of experience: 07/2015

A very pleasant and comfortable room, an excellent breakfast buffet and friendly staff.

Good morning,
We are pleased that you enjoyed your stay in our hotel. We do our best to satisfy our customers with our renoved rooms and our staff at your disposal. We look forward to see you soon. Best regards. Alain
By Mounet
Leisure travelers
40-49 years
Reviewed: 11 years ago (16/07/2015)
Date of experience: 07/2015

Sejour très agréable dans chambre cosi avec de beaux sanitaires personnel très attentif

Bonjour,
Merci pour vos commentaires.Nous sommes heureux de savoir que vous avez apprécié votre séjour dans notre établissement. Nous faisons au mieux pour la satisfaction de nos clients avec nos chambres confortables et rénovées. Notre personnel reste toujours à votre disposition et nous serons heureux de vous revoir dans notre établissement. Bien cordialement .Alain
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