No Public Name
Leisure travelers
50-59 years
Reviewed:
11 years ago
(28/05/2015)
Date of experience:
05/2015
No Public Name
Leisure travelers
50-59 years
Reviewed:
11 years ago
(27/05/2015)
Date of experience:
05/2015
No Public Name
Leisure travelers
40-49 years
Reviewed:
11 years ago
(27/05/2015)
Date of experience:
05/2015
By GROS
Leisure travelers
50-59 years
Reviewed:
11 years ago
(27/05/2015)
Date of experience:
05/2015
By Talal Aldhubaibi
Leisure travelers
50-59 years
Reviewed:
11 years ago
(23/05/2015)
Date of experience:
05/2015
No Public Name
Business
50-59 years
Reviewed:
11 years ago
(22/05/2015)
Date of experience:
05/2015
By Camila
Leisure travelers
30-39 years
Reviewed:
12 years ago
(18/05/2015)
Date of experience:
05/2015
No Public Name
Leisure travelers
30-39 years
Reviewed:
12 years ago
(16/05/2015)
Date of experience:
05/2015
By RIOU
Leisure travelers
60-69 years
Reviewed:
12 years ago
(14/05/2015)
Date of experience:
05/2015
No Public Name
Business
30-39 years
Reviewed:
12 years ago
(14/05/2015)
Date of experience:
05/2015
Hotel needs upgrading overall. The Reception staff should at least be able to speak better English.
Thank you for your comment that will help us improve our service.
The Grand Hotel de Tours was indeed built in the 30s and we strive to keep the Art Deco atmosphere of that time.
You have booked one Classic room overlooking a pedestrian shopping street as well as 2 comfort rooms.
Regarding the bathroom, only our room Comfort, Superior, Family and Suites are renovated in the spirit of the 30s.
We acknowledge your comment on the room furnitures and we will work on it. As for the carpet, we are sorry for the inconvenience. We will ask our maintenance service to clean the carpet.
We are located close to the shops, the old town and the Station. In 2013, the tramway was built for a better transportation and that is why the traffic around 'Place du General Leclerc' was changed.
To help our guest getting to our hotel, we do send an access plan by email to the guests.
By booking on our website http://www.grandhoteltours.com/ you chose a non refundable reservation with an interesting price. You could save up to 15% on your room !
All our team speak different languages such as Spanish, German, English, Italian. We always try our best to make us understand by all our international guests.
For next time, don't hesitate to book a superior room, more spacious and comfortable. We would love to see you again so you do not stay on a bad impression.
Best regards, Pauline